Air conditioner repairman says this is normal?
 

There is always water around the air conditioner near the filter housing. This is located in a closed and cool closet in our garage. The repairmen have looked at it 3 different times and say its condensation/ normal. Our neighbors don’t seem to have this issue. The humidity in our home is typically 60% or higher. We keep the temperature around 75. What could be causing the moisture problem?

Are you sure that the humidity in your house is usually 60 percent or higher? I have several battery operated devices in my house, and the humidity has been between 39 and 44 percent for the past 24 hours. I maintain a temperature of 78 degrees, and the humidity is rarely above 50 percent. I would suggest that you buy a few devices to measure the humidity inside your house from Amazon or Home Depot and monitor your humidity.

It looks like you may have a small leak inside your air handler but I don't think that would have a major effect on the humidity in your entire house.

Is the water seeping out from the inside at the seam where the AC unit meets the wood?
Or the water forming on the outside of the units metal case and dripping down to the wood?

A carrier HVAC story:

After my new unit was checked and maintain after the first one-year free appointment,
the repair man added insulation blankets to my inside panels.

Reason being he said they should of did this at the time of installing the new unit.
He claims Carrier cuts back on their insulation at the factory, no charge to me.

Hope this helps.

Weather striping on the door(s) leading into the room. Outdoor humidity is seeping in the room causing the cold to condense into water. I had this problem at our Pennecamp home and by weather stripping the doors corrected the issue.

Get advice from someone else not the one telling you nothing is wrong. Obviously you have condensation issues.

I have the same issue. Water condenses on the metal cabinet and runs down. Humidity in the house has no impact as that humidity is handled by the AC and its drip pan. It must be the humidity in the closet. More insulation inside the cabinet would probably help so the metal cabinet wouldn't chill down but it's not a DIY project for me. Not worth the expense to have HVAC tech out to install any either. I just wipe it up.

BTW, I added 2 ft deep shelving beside the unit where the water heater tank was designed to go. We use it for a pantry and the closet being kept slightly cool is an advantage. We go into the closet at least once a day if not more.

Does not look normal to me....

make sure top and bottom locks are secured
 

Make sure you're locking both the upper and lower latches on the door into the unit. Check to make sure the compression strips are in good shape. The garages are hot, that hot air leaking into the HVAC closet will cause that condensation. I had been taking a short cut and only latching the top latch. As soon as I started latching both, the problem stopped.

I just had a problem with water making my filter wet and collecting around the bottom. It was a cracked drip pan that had to be replaced. I don’t think it’s normal to have water leaking onto your filter. Good luck!!

No, it’s not normal. Humid air is getting into your HVAC Closet. Make sure both doors stay closed. We ended up getting one of these (see photo) from Amazon as ours would occasionally open up.
This device keeps them closed.

This makes sense because the only source for water inside the air handling unit is the condensate dripping off of the evaporator coil.

The water seems to be seeping from the inside. The outside of the unit feels dry.

It seems to be seeping out from the inside where the unit meets the wood. The metal feels dry. The wood it damp.

It sounds like the drain pan under the evaporator coil has a crack or other type of leak. That is the only source of water inside the air handling unit. There is no water pipe that connects to the air handler. It is probably condensate water from the evaporator coil that is not draining through to the condensate drain pipe.