Sprinkler Repair - good and bad experiences
 

I recently had both bad and good experiences with repairs to my sprinkler system. I spotted a leak and dug up to where the leak occured, It was a "tough" repair, leaking pvc was wedged between two big tree roots, so I decided to call a professional. I used the service directory in the Daily Sun.
Called 5 people - three never called back
First one came, looked at it and said would be back later in day - never came back.
Second showed up and said he could repair now but needed a chain saw, which I would need to get - I rented one from Home Depot. He cut the roots and pipes (also wiring) and said he would be back same day. He showed up next day asking for money up front for parts. I gave hime a check and he left and didn't come back that day (Saturday) When he didn't show up Sunday as he said he would, I told him I needed my check back or I would stop payment. He gave me the cash and said he would be back by noon Monday - again didn't show up.
Called another at 1:30 pm - he showed up at 5:30 and repaired pipes, came back 8 am Tuesday and repaired wiring and checked rest of my system.
Bad guy - be very careful - was AAL Time Irrigation - his name is Ryan Sanders - I needed to make out check to him, because he didn't have a business account, although he said he was licensed and insured - I doubt if he was.
The good guys were Blue Island Construction (Scott Osteen} He actually answered his phone and repair person "Gator" was both knowedgeable and professional. At a reasonable cost. They do landscaping and lighting also - I highly recommend them.
I wish I could have found this on "talk" before I got into this situation. I looked, if it was on this site I didn't find it.
Maybe this will help someone else.

Bill Biance
Village of Santiago

When in doubt call home warranty.....they have a list of approved contractors for nearly all situations.

Welcome
 

To TOTV Billy.Thanks for the useful info.I'm sure someone will need similar repairs in the future & now have a post they can refer to.Glad everything turned out fine for you .:welcome: :BigApplause:

warranty dept.
 

This was a 10 year old home

Hi Bill,
Thanks for the info and welcome to TOTV!

I think Bogie Shooter was not suggesting that your sprinker system was under warranty, as you did not state the age of your home. Her point, if I understood correctly, was that the Warranty Dept. could provide you with a list of contractors that they use, trust and could recommend to you.

That is exactly correct. And btw they could tell you who originally put the sprinkler system in for your 10 year old home.

His

Bill, good tips, thanks. Home warranty is a good option to contact, but I personally like good referrals too.

I have always used Action Irrigation...Chip Parrish . Chip is timely, courteous, dependable and knowledgeable! Even came early one am when one of my sprinklers decided to turn into a geyser! Competively priced. I have referred him to others and they have been very pleased.

I was not happy with Fantasy Irrigation. I think it was too much fantasy.

His and Her sets
 

Oops, I'm sorry Bogie. :ohdear:

You've always used Action Irrigation? How often do they break? :shocked:

Don the Donut Man
 

Does anyone know if Don the Donut Man is still is the sprinkler business?
He was recommended frequently several years ago but I haven't seen his name mentioned recently.

Thanks.

Yes, Don is still in business. He is coming to our house next week.

How about a ph#? He was recommended to us several yrs ago by the Warranty Dept but they didn't have a ph#.

Don the Donut Man 750-9316