Wells Fargo....BAD NEWS
Recent take over of Wachovia by Wells Fargo can't be anything good. Recently I paid off a vehicle loan with Wells Fargo and called them to verify they received the payoff on June 6th. They acknowledged the account was paid in full and closed. Then on June 9th, they went ahead and took a $350 payment out of a checking account that I had already drained in preparation to close which was associated with my recent move. It caused an overdraft which I was notified by slow mail, and had penalties and daily fees of $63 which were not my fault. After 4 rounds of faxes, they finally mailed me a check for the amount withdrawn, but still refused to reimburse the fees charged by my other bank. They are telling me that I needed to give them 10 days advance notice to make a change to my electronic payment. The original form is written to cover "changes to form of payment", but for an account that is PAID in full, advance notification should NOT BE REQUIRED. They are not bending at all, so I started looking at the websites. Wells Fargo is indeed providing services that are closely related to back in the days of
the Stage Coach. The electronically withdraw funds accidently, but then return them 10 days later by slow USPS mail. I plan to tell 10 people a day about Wells Fargo until I get my refund. Who knows, maybe YouTube or even a local television might want my story. I am sending a letter to the State of FL Attorney General, this is absolute fraud. Additionally, they held my lien release for 21 days which is rediculous. |
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I signed papers to cash a CD and it took them 21 days to get the money to my account. I started pestering them 14 days after I signed the papers!!!!
Their explanation: We're changing data bases and we did not know where your money was placed and on which ledger. :undecided: |
Years ago, BofA wouldn't stop making automatic transfers from our checking to our savings account. We closed the savings account and they still made the monthly transfers. We closed the checking account and they still made the transfers - from a closed checking to a closed savings. A couple months later they turned us into collections for having NSF checking account transactions!
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