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KILLICKB 07-12-2011 07:40 PM

The Villages Airport Shuttle
 
Just a reminder about "the fine print". I booked a return Shuttle trip to Orlando (pay the driver) and then had to cancel the outbound trip a few days before departure. We just used the inbound trip today and the driver asks for $80, I was expecting $70 for the both of us. Reading the fine print I find that there is a $5.00 cancellation fee --- am assuming that is my extra $10.00, plan on checking with the Sation Office tomorrow.
What is strange is that if I am a NO SHOW I recieve a rain check and no penalty? Why not a rain check for a courtesy cancellation advisement?

jojo 07-12-2011 08:28 PM

Was this the Villages shuttle (departs from LSL and SS) or the Villages Airport Van (picks up at home)?

herbaru 07-12-2011 09:09 PM

I would check on the rate. I used the TV Shuttle early June and choose to pay by credit card over the phone, $35. I was told I could pay the driver. I heard the driver charge another passenger $5 more than I paid. I did wonder what was going on.

Quote:

Originally Posted by KILLICKB (Post 370450)
Just a reminder about "the fine print". I booked a return Shuttle trip to Orlando (pay the driver) and then had to cancel the outbound trip a few days before departure. We just used the inbound trip today and the driver asks for $80, I was expecting $70 for the both of us. Reading the fine print I find that there is a $5.00 cancellation fee --- am assuming that is my extra $10.00, plan on checking with the Sation Office tomorrow.
What is strange is that if I am a NO SHOW I recieve a rain check and no penalty? Why not a rain check for a courtesy cancellation advisement?


ilovetv 07-12-2011 10:27 PM

Quote:

Originally Posted by herbaru (Post 370478)
I would check on the rate. I used the TV Shuttle early June and choose to pay by credit card over the phone, $35. I was told I could pay the driver. I heard the driver charge another passenger $5 more than I paid. I did wonder what was going on.

The driver might have charged $5 more because maybe the passenger got at-home pickup or drop-off.....$5 for the taxi ride to or from the house. (Well worth the $5 when one doesn't have a ride to the station.)

downeaster 07-13-2011 11:11 AM

Quote:

Originally Posted by jojo (Post 370464)
Was this the Villages shuttle (departs from LSL and SS) or the Villages Airport Van (picks up at home)?

Good question. Is there an answer forthcoming?

Barefoot 07-13-2011 11:30 AM

Quote:

Originally Posted by jojo (Post 370464)
Was this the Villages shuttle (departs from LSL and SS) or the Villages Airport Van (picks up at home)?

I wish the Villages Airport Van would go back to calling themselves Yellow Cab. It is so confusing to have two services, Villages Shuttle (owned by The Villages) and Villages Van.

I think at this time it is only Village Airport Van that picks up at your home without charge? I heard that the Villages Shuttle now charges for the service?

swrinfla 07-13-2011 02:44 PM

Barefoot and others:

Agree that it is confusing.

The Villages Shuttle appears to now be calling itself The Villages Transportation according to a new flier I picked up and there've been small ads in The Daily Sun. See TheVillagesTransportation.net.

I am not 100% sure that this service is owned by TV any longer.

And, it's true that they are now offering, for an extra $5 each way, taxi pick-up/drop-off at your home. That's got to be to compete with the Orlando-based van service.

When I booked my late evening return next month, I was told that if I return after 9:00 pm or so, the shuttle vehicle may well bring me home instead of a taxi.

Many of my trips are, of course, cruises, so I use Cruise Connection to get to Fort Lauderdale. Sometimes, when I fly from Orlando I drive. But, even at $10 a day, that adds up. So, I'll be looking at The Villages Transportation again in the future.

One major reason: My gut tells me that their vehicles are a h*** of a lot more comfortable than the vans.

Hope you'll be back in TV before snow flies! :D

SWR
:beer3:

JohnM 07-13-2011 02:52 PM

Quote:

Originally Posted by swrinfla (Post 370662)
When I booked my late evening return next month, I was told that if I return after 9:00 pm or so, the shuttle vehicle may well bring me home instead of a taxi.

Do/did they charge the extra $5 if the van drops you off at home instead of a taxi?


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