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REDCART 11-18-2011 05:48 PM

AC Insurance Contracts
 
In 2008, we took out a 10 year contract with Sun Kool. Today, Sun Kool confirmed that we have a leak both in the air-exchange coil in the garage and in the outside compressor. If I heard the tech correctly, he said between the diagnostic leak test, and parts and labor for the repair that we saved close to $2K with the contract. There's no cost to us for the repairs. I'm not a big fan of extended contracts but in this case I made an exception and gambled correctly and we'll more than recover the cost of the 10 year contract. With all of the recent publicity about AC leaks in the lines embedded in the cement slabs, I was betting that Sun Kool would find leaks in the lines. Just as a point of info, our CYV is coming up on 6 years this month. According to Sun Kool, an AC in Central FL lasts 10-12 years before you have to replace the entire unit.

George

Doodlegirl 11-18-2011 07:54 PM

I also called SunKool this week about checking for the copper underground
 
leak. I had rented my home for one week in July prior to the closing and had
over $800...to cover...the owner did give me $400 at closing, and left a thick packet of bills from them among the paperwork. 3 visits in one week to get ai the first week of hot July and no air.

I wanted to make sure I could be "in" for the line set replacement if that was to be necessary. I was told they would be happy to come out and check to see if there is a problem, BUT, if there was not, it would be a $300. fee.

Seems to me if the developer has owned up to a problem, and this company is the referring company, a lesser charge to customers could have been
negotiated. I'm not keenly interested in a 2 minute visit that could cost $300.nor am I interested in having a line set failure! Deliberation and decision is
underway.

Apparently I will be able to recontact them until 2017 if I feel a problem, so
I may just wait it out a bit. Not too interested in parting with $300 just now.

rhood 11-18-2011 08:02 PM

The previous owners took out the extended warranty on our AC. Glad they did. We have had several problems and Munn's took care of them without any cost to us. When we replace the unit, we will certainly take out the extended warranty feature.

Trish Crocker 11-18-2011 08:46 PM

approx. how much for the extended warranty?

golf2140 11-18-2011 08:47 PM

Quote:

Originally Posted by Doodlegirl (Post 419701)
leak. I had rented my home for one week in July prior to the closing and had
over $800...to cover...the owner did give me $400 at closing, and left a thick packet of bills from them among the paperwork. 3 visits in one week to get ai the first week of hot July and no air.

I wanted to make sure I could be "in" for the line set replacement if that was to be necessary. I was told they would be happy to come out and check to see if there is a problem, BUT, if there was not, it would be a $300. fee.

Seems to me if the developer has owned up to a problem, and this company is the referring company, a lesser charge to customers could have been
negotiated. I'm not keenly interested in a 2 minute visit that could cost $300.nor am I interested in having a line set failure! Deliberation and decision is
underway.

Apparently I will be able to recontact them until 2017 if I feel a problem, so
I may just wait it out a bit. Not too interested in parting with $300 just now.

What !!!!!!!

REDCART 11-18-2011 09:55 PM

Quote:

Originally Posted by Doodlegirl (Post 419701)
leak. I had rented my home for one week in July prior to the closing and had
over $800...to cover...the owner did give me $400 at closing, and left a thick packet of bills from them among the paperwork. 3 visits in one week to get ai the first week of hot July and no air.

I wanted to make sure I could be "in" for the line set replacement if that was to be necessary. I was told they would be happy to come out and check to see if there is a problem, BUT, if there was not, it would be a $300. fee.

The pressure test alone would have been $249 but as I saw it's not a five minute test. They have to cut the lines, braze them closed, and then pressurize each of the three sections of the AC system with Nitrogen up to 300 PSI. To allow for a minute leak, they run the test for 48 hours. They come back to check the pressure on each of the three sections. It's not brain surgery but Sun Kool techs appear to know what they're doing.

The point of my posting this experience was to state the obvious, it can cost big bucks to repair the AC without a contract.

obxgal 11-18-2011 10:38 PM

Quote:

Originally Posted by Trish Crocker (Post 419721)
approx. how much for the extended warranty?

Our A/C was installed by Sunshine Air conditioning. We purchased the home new in May 2007 at that time the 10 year extended warranty was $566.
We had a leak in the evap coil in the garage and that had to be replaced Dec of 2009 with no cost to us.

tommy steam 12-16-2011 11:31 AM

check with the BBB
 
Always check with the BBB when using or hiring a new contractor to see if there were any complants against them and if they were taken care of. I think a service contract on AC is a wise idea..Just make sure its an honest company that has been in bussiness for a while..also ask friends and neighbors if they have any recomendations.


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