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-   -   TGI Fridays class act (https://www.talkofthevillages.com/forums/restaurant-discussions-90/tgi-fridays-class-act-56036/)

enu826 07-03-2012 08:09 PM

TGI Fridays class act
 
took our grandson to tgi fridays last wed. not too busy and was 8 at nit. we ordered drinks etc. which came quickly but our dinner took over 40 minutes and was tepid at bet. we dint` send the meal back cuz we too hungry but when the manager came and asked "is the food hot and tasty?" we all said NO. when the check came, the manager said all was at no charge,..now that is service and we definately go back. graet management and kudos to the staff.

Joaniesmom 07-03-2012 09:57 PM

We are both diabetic. Went to our local TGI Fridays. Took a good long read of their menu. There was literally nothing on that menu including the salads that did not include a lot of sugar. We had to leave.

Joaniesmom

red tail 07-05-2012 10:19 AM

Quote:

Originally Posted by Joaniesmom (Post 516181)
We are both diabetic. Went to our local TGI Fridays. Took a good long read of their menu. There was literally nothing on that menu including the salads that did not include a lot of sugar. We had to leave.

Joaniesmom

managers name is Renne and she is very attentive to her customers! im a tgi friday regular and have watched her in action before
im always impressed.

MrMark 07-05-2012 12:22 PM

Quote:

Originally Posted by enu826 (Post 516130)
took our grandson to tgi fridays last wed. not too busy and was 8 at nit. we ordered drinks etc. which came quickly but our dinner took over 40 minutes and was tepid at bet. we dint` send the meal back cuz we too hungry but when the manager came and asked "is the food hot and tasty?" we all said NO. when the check came, the manager said all was at no charge,..now that is service and we definately go back. graet management and kudos to the staff.

A real testimonial to great service and great food. The food was cold, the food was not tasty. Let's go back next week and give the Grandson another lesson on how to get a free meal. :evil6:

jnieman 07-05-2012 12:31 PM

I agree, when you complain at TGIFridays they do give you a free meal or a free appetizer, which is a nice gesture. It just seems though that the food there is very inconsistent for a chain restaurant. I've had my own problems with cold food or food that wasn't as it should be at this place and don't go there very often even though I have lots of free coupons.

enu826 07-06-2012 10:24 AM

Quote:

Originally Posted by MrMark (Post 516894)
A real testimonial to great service and great food. The food was cold, the food was not tasty. Let's go back next week and give the Grandson another lesson on how to get a free meal. :evil6:

that reply is very offensive. i did not ask for anything and was totally prepared to pay the whole bill. we also left our server a $20 tip since it was not their fault. being a restaurant owner, i never ask for anything free. know the facts before you post.

2BNTV 07-06-2012 12:37 PM

I think it is a prime example of excellent customer service.

I think it was very thoughtful of you to leave a large tip.

Like you said, the server didn't do anything wrong.

Kudos to the manager.

Posh 08 07-06-2012 05:07 PM

Quote:

Originally Posted by 2BNTV (Post 517322)
I think it is a prime example of excellent customer service.

I think it was very thoughtful of you to leave a large tip.

Like you said, the server didn't do anything wrong.

Kudos to the manager.

:agree: I saw TGIF when we were there. It looked lost and lonely with so many new places for me to try but if I lived there it might be a diamond in the rough. Happy Hour? :wine:

Schaumburger 07-07-2012 12:42 PM

I've only eaten at the TGIF's in TV a couple of times, but both times my food and service were very good.

travelguy 08-06-2012 05:41 PM

tgi fridays is a good value; we enjoy it, the food is always tasty, and other than them allowing smokers on the patio, it is a good place for a quick meal.

Skip2MySue 08-06-2012 06:25 PM

Nice Sunday dinner
 
As a matter of fact we ate there last night. The place was very busy but everything went smoothly. We each had 2 for 10$ dinners which featured a huge lettuce wedge salad and chicken brushetta. Both were excellent and we also had great service from our waitress Penny. Great evening spent.:clap2:
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