Roaddog53 |
05-02-2013 11:28 AM |
Quote:
Originally Posted by KGL Landscaping
(Post 670076)
Just as every homeowner has certain requirements they must have met in their search for the business that fit their project needs, every company has the same requirements. That's the beauty of our free enterprise. Not every company can work with every homeowner. Not every homeowner can work with every company. We are happy that you were able to find the perfect company that met ALL of YOUR expectations. McGowan is a great solid company. We have our customers that we work with and are willing to work with what we have to offer. We offer great value, we follow up, and take good care of the homeowners that choose to hire us to do their landscape projects. I don't feel we were arrogant, just blunt, with you on what we could do for the price you were asking. We are honest and don't try to just be a yes man and sell things to you that we feel you wont be happy with in the end result. Most homeowners find this style refreshing. That is what we are known for. Im sorry if you got offended. We did however explain to you that we would take measurements and get back with you then left. We did not get the chance to give you a price or an estimate. The next day you already had the company you hired working on your property. Its okay not to see eye to eye on things in your search for the company that suits your needs.
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Thank you for the nice reply. We wish you the best in your business. As you said, we just did not hit it off with your responses but that is ok. Every business has their ways of doing business and handling potential clients. There are always more than two sides to a story. We took it by your tone and comments as no way we want to waste our time on a bid that you felt would be way over our budget. That is your prerogative. We even commented on that is ok if you are way too high. Thank you for your time. You were ready to leave but your wife said lets take some measurements anyway. We went in for a minute and when we came out you were gone. No .. goodbye, thank you but no thanks, and you didn't take any measurements. Thus how would you have supplied a bid? The other four bids were within or very close to our budget and took the time to listen and make suggestions.
Looking at your work we saw no reason not to like what your business puts in for landscape. It appears to be very well done. Obviously that is why we asked for your bid. We can not comment on any other part of your business.
We wish you well and only replied on what we experienced. The other four, although very busy, took the time to explain things, and did not come across the same way, plus provided a bid. Again, we are not here for a debate, just what we perceived.
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