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gomsiepop 06-14-2013 03:53 PM

Pike's Electric
 
I had electrical work done by Pike's Electric. The work done was to change out two of my recessed lights and install two pendant lights. My understanding was that Pike's Electric charges by the hour. The first hour being $85.00 and each hour thereafter $65.00 per hour. When the work was completed, which was satisfactory, the electrician presented me with a bill for $242. I was surprised since he only spent one hour and 15 minutes, including bringing his tools into my home and setting up. The amount of time spent actually installing the pendants was less than one hour. I questioned the bill and he explained that he provided two can converters at a cost of $92.00. I was being charged for two hours of work. When I questioned him, he explained that Pike's Electric charges for the amount of time it takes for the electrician to travel from his last customer until he arrives at the next customer. This travel time is billed to the customer. This practice should have been explained to me before any work was done. Needless to say I will NEVER have Pike's Electric do any work for me in the future.

jimbo2012 06-14-2013 03:58 PM

they R not competitive, they are really geared to new builds.

You can get additional work done at about half that cost if you shop

Bogie Shooter 06-14-2013 04:02 PM

Quote:

Originally Posted by gomsiepop (Post 692264)
I had electrical work done by Pike's Electric. The work done was to change out two of my recessed lights and install two pendant lights. My understanding was that Pike's Electric charges by the hour. The first hour being $85.00 and each hour thereafter $65.00 per hour. When the work was completed, which was satisfactory, the electrician presented me with a bill for $242. I was surprised since he only spent one hour and 15 minutes, including bringing his tools into my home and setting up. The amount of time spent actually installing the pendants was less than one hour. I questioned the bill and he explained that he provided two can converters at a cost of $92.00. I was being charged for two hours of work. When I questioned him, he explained that Pike's Electric charges for the amount of time it takes for the electrician to travel from his last customer until he arrives at the next customer. This travel time is billed to the customer. This practice should have been explained to me before any work was done. Needless to say I will NEVER have Pike's Electric do any work for me in the future.

I would have gone down to their store and talked somebody other than the electriciam that did the work. Did you?

gomsiepop 06-14-2013 04:12 PM

That's a good idea but, right now I am too angry. If I didn't question the bill I would never know their policy. I just hope that this post will inform other homeowners of Pike's Electric.

pooh 06-14-2013 06:24 PM

It is a surprise when you aren't expecting to pay for travel time. Since this was the norm where I came from in CA, I would have expected the charge.....wouldn't like it...;) but would have known it was coming. This type of charge wasn't only something electricians did, plumbers, appliance repair people, also charged a travel fee.

Sorry you didn't know, but if you ever need a repair man again, it might be a question you want to have answered before engaging the services of the company.

renielarson 06-14-2013 06:39 PM

I appreciate knowing this. We bought a treadmill that trips our breaker when turned on. Found out we need a 20 amp circuit. Pike's is coming out next week to give us an estimate. Think we need to cancel.

Bogie Shooter 06-14-2013 06:40 PM

Quote:

Originally Posted by brightspot01 (Post 692330)
I appreciate knowing this. We bought a treadmill that trips our breaker when turned on. Found out we need a 20 amp circuit. Pike's is coming out next week to give us an estimate. Think we need to cancel.

Get more than one quote.

nkrifats 06-14-2013 07:17 PM

Had issues with Pike's before when trying to buy Fans from them. In my opinion they would charge you for the air you breathe in their store. I did much better at Lowe's and without the hassle. I too would not use them.

renielarson 06-14-2013 07:19 PM

Quote:

Originally Posted by Bogie Shooter (Post 692331)
Get more than one quote.

We have 3 coming in.

Sage327 06-14-2013 07:56 PM

Quote:

Originally Posted by gomsiepop (Post 692264)
I had electrical work done by Pike's Electric. The work done was to change out two of my recessed lights and install two pendant lights. My understanding was that Pike's Electric charges by the hour. The first hour being $85.00 and each hour thereafter $65.00 per hour. When the work was completed, which was satisfactory, the electrician presented me with a bill for $242. I was surprised since he only spent one hour and 15 minutes, including bringing his tools into my home and setting up. The amount of time spent actually installing the pendants was less than one hour. I questioned the bill and he explained that he provided two can converters at a cost of $92.00. I was being charged for two hours of work. When I questioned him, he explained that Pike's Electric charges for the amount of time it takes for the electrician to travel from his last customer until he arrives at the next customer. This travel time is billed to the customer. This practice should have been explained to me before any work was done. Needless to say I will NEVER have Pike's Electric do any work for me in the future.

.
Family Choice Electrical just installed pendant lights and spotlights in our back yard. very pleased with their work.

Ragman 06-14-2013 08:00 PM

Had a bad experience at the retail store.

jojo 06-14-2013 09:06 PM

I also had poor service from Pikes at LSL. Would not go back.

villages07 06-14-2013 09:16 PM

I hate to pile on, but, also had a bad experience with the LSL store. They offered to order a floor lamp for me and weeks and weeks and calls and calls later and many excuses later...they finally said they couldn't (wouldn't?) get it. Wasted a lot of time with them. Not impressed.

golf2140 06-14-2013 09:26 PM

I hate to change all the bad reviews. Just had Pike install and mount a TV on the Lanani wall of my Gardenia. They also installed the high hat LED's. Young man worked his butt off, very happy with the work. You pay for what you get

LittleDog 06-15-2013 07:14 AM

Pike installed a couple of wall mount lights in our bedroom and did an excellent job. The lamps aline up exactly exactly right and it would really bother me if one lamp was a little higher or lower than the other. The lamps were special ordered and I didn't have to wait very long for them to be installed.

John


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