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-   -   Suspicious Cloud.7.EP (https://www.talkofthevillages.com/forums/computer-questions-92/suspicious-cloud-7-ep-87267/)

784caroline 09-03-2013 06:47 PM

Suspicious Cloud.7.EP
 
Has anyone using NORTON Anti=Virus run into this Suspicious Cloud.7.EP pop up. IT is a terror and I cannot get rid of it??

Any Advice??

angiefox10 09-03-2013 06:52 PM

Quote:

Originally Posted by 784caroline (Post 738852)
Has anyone using NORTON Anti=Virus run into this Suspicious Cloud.7.EP pop up. IT is a terror and I cannot get rid of it??

Any Advice??


Have you tried any of these?

How to remove Suspicious.Cloud.7.EP virus (Removal Guide)

I use Malwarebytes and love it... so that would be my first choice!

STEP 3: Remove Suspicious.Cloud.7.EP virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free is a powerful on-demand scanner which will remove Suspicious.Cloud.7.EP malicious files from your computer.
  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    http://malwaretips.com/blogs/wp-cont...stallation.jpg
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Suspicious.Cloud.7.EP malicious files.
    http://malwaretips.com/blogs/wp-cont...quick-scan.jpg
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Suspicious.Cloud.7.EP virus as shown below.
    http://malwaretips.com/blogs/wp-cont...bytes-scan.jpg
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    http://malwaretips.com/blogs/wp-cont...an-results.jpg
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    http://malwaretips.com/blogs/wp-cont...us-removal.jpg
  7. Once your computer will restart, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats.

butterfly sue 09-06-2013 12:22 PM

I started to have this problem when I opened a cloud account. I go through the removal and it goes away for awhile and then comes back. Now it has been gone for a few months. Hopefully that is the end of that, but I am thinking of switching to something else when Norton needs renewal.

784caroline 09-06-2013 02:48 PM

Here is how I got rid of the problem....I knew exactly when it started so I simply resored my computer to the last known restore point before the problem started...PROBLEM went away and is running better than ever.

I read too many concerns about conflicts between malwarebytes and Norton so I didnt try adn fool with that as a solution. Other than this one problem I have been happy with Norton.


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