The Villages Hospital
 

My daughter was brought into the emergency room by the EMT;s on Tuesday
October 1 @ 10:10AM she was seen and was told to return to the waiting room at 10:40AM. As of 3:30PM she was still sitting in the waiting room. At 8:00PM she was still not seen and no one came out to even checked to see why she was there that long. She finally left at 8PM and went to Leesburg Hospital where she was seen within 1/2 hour and was diagnose with a possible mini stroke and vertigo. We as a family will never again use the Villages Hospital.

I too had a similar situation this past April. I was told after waiting almost 12 hours I should stay overnight...I left and went back to Atlanta to see my doctor.

Not a fan of TV ER.

Wife had a similar experience in November 2011 with a kidney stone. Haven't gone back but had hoped things were better now as some have had better luck.
Some have said they have so many patients is the reason but this was not the case the night we waited for so long.
Hard to figure as the Leesburg Hospital and the Villages Hospital are both part of the Central Florida Health Alliance.
Guess right now Munroe Regional Medical Center in Ocala would be our direction to go in an emergency.

Did any of you happen to ask your Villages Sales person how many beds the Villages Hospital has relative to the Villages population????? 228 Beds for almost 100,000 Seniors.......Not even a half of a percent.....I asked this question during our Sales Tour Bus Ride and knew right away they would change the subject as soon as possible!!

Geez.........we must be the lucky family.........3 times in ER and 2 times seen and admitted within an hour. Just this past Sunday, my husband was triaged and admitted within 1 1/2.hrs........in NY he'd still be in a hallway!

Us too, no complaints.

That is inexcusable, but I'm wondering did you inquire as to why she wasn't being helped and if so what was their answer. I would have made my presence known to the point they would treat my loved one just to shut me up. Does she have a local doctor and did you contact him/her?

Disgraceful. Did you ask the folks at the ER what in the world was going on?

Sometimes good and sometimes bad is as bad as always bad.

Until people understand that a hospital cannot operate financially with 85% of the revenue stream being Medicare's low and shrinking reimbursement rates that cannot pay the bills there, and that the amount seniors pay in premium for their supplemental coverage doesn't do it either, nothing will change there.

And then there is administration, that needs to be cleaned out from the top downward and start over. But they're not going to fire themselves.

Howlett1269 did ask what was taking so long and asked where his daughter was on the list and at one point they said she was next. More hours went by and they still had not seen her.

As a walk-in patient to TV Hospital ER with excruciating back pain which was not being relieved by oxycontin I was forced to wait for several hours to be seen although there were only 3 other people in the waiting room. My pain was so great that I couldn't sit and standing was so painful that as I stood leaning on my cane there were tears flowing down my cheeks.

Once I got in to see the doctor, relief came fairly quickly after an x-ray disclosed a major spinal injury.

My next visit, in an ambulance, got fairly quick treatment. It was a life threatening emergency.

I've been admitted twice and the nurses were quite good.

I came away from my last admission with the best cardiologist and pulmonoligist I could hope for as my new physicians in these specialties.

It was NEVER bad, just a longer wait!

Complain to the hospital administrator!

The Villages Hospital
 

I was in TV Hospital this past July and had quite a different experience. I went to the ER at 7 pm after feeling disoriented from excessive sun exposure from working in the garden. Within 10 min I was called in, my blood pressure taken which was over 200, and I was having trouble answering basic questions. I was sent out to waiting room and in 15 min I was taken back in for a Cat scan of my head, an EKG and chest X-ray. I was then placed in a holding area and was told I was staying over night for observation. I was in my hospital room around 12 and was immediately attended to. I was in a beautiful, clean room, and the Aides couldn't do enough for me, even running the bathroom water to make sure it was warm enough for me to bathe. The next day as I was waiting to be discharged, an Aide coming on duty, came into my room and wanted to know if he could get my husband and I anything while we were waiting. My symptoms were serious enough to alert the staff that I was close to having a stroke and they reacted promptly and in a professional manner. I have nothing but good things to say about this Hospital and I am sorry that you had a bad experience and hope your daughter is ok.