Comcast Increase
Sign-up price September 2011 EXFINITY Bundled Services $99.00
Price increase September 2012 EXFINITY Bundled Services $114.99 Price increase September 2013 EXFINITY Bundled Service $144.99 Anyone else experiencing this? |
Just call them, ask for the retention dept, and say you are going to cancel. They will give you a good deal.
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Buggone is right!
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Sleazy business practice, if you ask me, which you didn't.
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that is the same deal our friends signed up for - they knew the rates at the time they signed up. i thought they said that the rate is then frozen at the max rate shown.
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Did that retention dept. call a few times and then they said no more. At that point our bundle (TV, Internet, Telephone) without any premium TV channels was over $200.00month (tax included). After over 14 years as a customer who paid all bills on time, I switched to Centurylink last December and have basically the same bundle. Total Bill is now $132.05 ( including taxes) Find it much easier to speak with Centurylink reps and they do respond to customer calls.
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Sounds like Century Link has the better deal??
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There are several Threads on TOTV regarding Comcast and most of the posts are complaints about their lack of customer service. Go with Century Link and/or Brighthouse for Internet and or phone/cable or switch to Direct or Dish for your cable. :cus: I don't get upset often but I had all of Comcast that I ever want. |
A few months back I took the triple play....tv, phone and internet...with Comcast at $99.00/month. Well....problems right out of the gate with extra installation charges. I finally got that refunded. Every month since, except the most recent, I have had to call to correct their "errors". Can't help but wonder how many people don't catch the errors, particularly if they are set up with auto pay. Last month I got a rep on the phone who seemed to actually understand what I was supposed to be paying. She corrected my bill by almost $50, and this past month the bill was correct.
I would have cancelled them a couple of months into it, but after paying all the installation charges, it didn't seem like a good move. Hope the new, correct, bill amount stays that way for a while. |
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