Bad Service at Mallory CC
 

Went to Mallory CC for dinner last night we were a table of 12 and we all froze to death. I asked our waitress to have someone adjust the temperture because we were so cold, she said she would do that. Waited quite a while didn't feel any change so I asked the hostess Kathy and she smiled like you have got to be kidding me lady and said "oh yea". After a half hour I went and asked to see the manager was told she would be out to see me in a little while, guess what she never came. They really think we are idiots here in the Villages, well that is why they loose customers. If she had come out and just stood at our table she would have felt the cold air blowing on us. Remember there where 12 of us that were freezing and that s 12 less customer you will not be seeing again.

We ate here during our preview in mid October and had the luxury of sitting on the lanai with a gentle breeze and amazing view. From the time we walked in the door until we left, we found the service to be A plus. The food was also outstanding, but this thread deals with service.

I hope your experience was isolated and ours was typical of the restaurant. We're looking forward to returning soon and this is one of the first places we plan to stop for a beer and sandwich.

Charlie. Take a light wrap next time.


Isn't it awful about the terrible devastation in the Phillipines and the tornadoes yesterday in the mid section of the U.S.?

Once again, graciegirl, you're spot on!

Never been to Mallory but it is a good idea to take a light jacket to any restaurant in TV or the surrounding area.

I have no idea why they want to keep the restaurants so cold!!!

Z

I always carry a sweater when I go out to eat. Many places are too cold and I doubt very much if they are going to change the temperature for me.
Sorry, but I can't believe all 12 people will never go back to Mallory because they were cold ! :ohdear:

You really shouldn't have titled your post "bad service...", unless you really HAD bad service, and not just because they didn't cater to your temperature desires.

I certainly hope you didn't gauge your server's tip upon his/her lack of control of the air conditioning unit.

And the title "Bad Service at Mallory CC" will be on the Internet forever.................

It IS bad service when you ask to speak to management and your request is ignored.

I would call that poor management response.

Wonderful post Gracie..and I agree whole heartedly.

I would too, if I knew for a fact that the manager received the request. Either way, it's poor service on the part of someone, whether it be management or wait staff.

Oops, just noticed that OP only has 3 posts. I'm sure every word of it is blatant lies (cue the black helicopters).

We've lived here a good while and the concensus would be that about nearly every eating place will be cold. A good reminder as Gracie pointed out would be to take a light wrap along. Even in church one will hear random comments about the temperature---too cold, too warm. I've been in Barnes and Noble even, where it's been very chilly. It's just plain difficult to control larger buildings to accommodate everyone. JMHO

Gracie, your post is a little masterpiece of restraint, simplicity, and power.

Thanks for the reminder about what is really important.

Am I the only one who doesn't get this black helicopter reference? :confused:

I have learned to always take a shawl or jacket in my carry bag. Large buildings are often cold, whether it's a restaurant, movie theater or rec center.

Because of Charlie's complain, perhaps the vent directly above the diners should have been closed.