I have the PERFECT law firm for this

Personal Injury @ Dewey Cheatham & Howe LLP

Too Bad
 

It is too bad we don't have a Market/Business like Stew Lenords in Conn. They were even featured on 60 Minutes years ago. They have posted in their stores a sign for their employees that states "1st rule the customer is always right, if there is a question go to 2nd rule, The Customer is Always Right" and they practice this business rule. If you ask a worker for help he/she will totally assist you.:bigbow:

After a bit of internet research - BULL****. That card is not protected by any law, any where. See, I have a service dog due to epilepsy, and I am sometimes given a hard time thanks to all of the idiots with PTSD and Emotional Support dogs (that are specifically NOT service animals).

I found a link where you can print even more cards. You can also on the internet print Monopoly money and all kinds of other things.

RestaurantCard

Not saying the manager was or was not rude - but, if I was the manager I would not honor that card.

When people say "It's not the money, it's the principle of the thing". It's usually the money.

https://i.ytimg.com/vi/tzhTaoIQPXA/maxresdefault.jpg

The site you linked lists the restaurants that have agreed to either accept the card or offer smaller portions to anyone who asks. Maybe just the way I think, but I would not assume restaurants not listed must honor the card. It's their decision, not the cardholder's. As you say, it has no legal standing. In that case, a doggy bag may be the better option.

A ubiquitous business rule once seems to have disappeared like good manners.

Oh my, get out of town.........

Thank you very much, any corp will pay 5k for a go away nuisance suit--it will cost them way more to defend it--

We are individuals, if we have a personal problem, we should be prepared to handle it without the help of lawyers.

This is the kind of junk, that drove me out of NJ--too many people wanting to blame others for their personal screw ups, as long as they could find a lawyer to ride shotgun.

It could be that the customers have become so nasty as to degrade the rule. The rule could have caused it? Who knows.

I have known Randy Holloway since the late 1970's. I was thrilled when we moved to The Villages and found out that Randy and another friend from Maryland had opened several Beef O'Brady's in and around The Villages. Randy is one of the hardest working people I know. He is not your typical owner who just comes in to sign checks. I've seen him on numerous occasions cooking in the kitchen or helping out wherever he is needed. He is a gentle soft spoken man. I could never see Randy being rude to anyone no matter how ignorant they might be. If Randy refused to deal with you it had to be because he was extremely busy working and he knew that card you were trying to present was bogus as was stated by others in previous comments. Do like a lot of us "older folks" do when we don't have room for a large meal, take half the meal home or just order an appetizer. Don't disparage a good guy like Randy Holloway

The other side
 

The following is the response given on our facebook page to this very incident.
First I would like to say that this was at our sister store in Colony plaza. Secondly you were offered our smaller portion menu to accomodate your special needs. Third when I am at work running my business I am in the kitchen cooking the food for my customers. I can not and will not sacrifice a restaurant full of people's food to come out and address an issue that could have easily been resolved by ordering off of the alternative menu offered. Last but not least the numerous complaints that I received on the way you behaved and disrupted the entire dining rooms experience by you behavior and language is completely unacceptable. The menu clearly state the children menus are just that, for children 12 and under. Thank you!


For those of you who have visited any of our locations and have loved them, Thank you for your kind words and continued support. See ya at Beefs!
For those of you who have tried us and it wasn't for you, thank you for giving us the opportunity. We understand that not all restaurants work for everybody.

Yep!!! Next time I go out (we are new to TV)...it will be a trip to Beef O'Bradys!!!!

I have never been to Beefs but I will definitely go when I return to TV. OP sounded like a jerk to me. Just because he couldn't get his own way he wanted to ruin a business.

thanks for the adult response
 

thanks to the manager for the response to the customers complaint. Very much appreciated to help explain your actions. Again thanks.