Belle Glade NEVER Again!!!!! (1-28-2015)

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #1  
Old 01-28-2015, 07:37 PM
Trish Miller's Avatar
Trish Miller Trish Miller is offline
Senior Member
Join Date: Mar 2011
Posts: 295
Thanks: 0
Thanked 2 Times in 2 Posts
Thumbs down Belle Glade NEVER Again!!!!! (1-28-2015)

Went there tonight just for a burger and it was AWFUL!!!!
Asked for Medium Well and got a burnt and very dry burger!!!
Wasn't happy and not good service either!!!!

Last edited by Moderator; 01-28-2015 at 08:48 PM. Reason: Headline Possibly Misleading in the future.
  #2  
Old 01-28-2015, 07:42 PM
dbussone's Avatar
dbussone dbussone is offline
Sage
Join Date: Jun 2012
Posts: 7,841
Thanks: 0
Thanked 9 Times in 9 Posts
Default

Did management provide any accommodation?
__________________
All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.
Winston Churchill
  #3  
Old 01-28-2015, 07:46 PM
Trish Miller's Avatar
Trish Miller Trish Miller is offline
Senior Member
Join Date: Mar 2011
Posts: 295
Thanks: 0
Thanked 2 Times in 2 Posts
Default

I didn't bother with management.
  #4  
Old 01-28-2015, 08:27 PM
villagetinker's Avatar
villagetinker villagetinker is offline
Sage
Join Date: Sep 2013
Location: Village of Pinellas
Posts: 6,166
Thanks: 0
Thanked 867 Times in 392 Posts
Default

Too bad you did not complain to the manager. They have no way of knowing there is a problem if you do not tell them. You may want to give the management a call and tell them what happened. As I recall this is a new facility, and they may still be working out the kinks.
__________________
Pennsylvania, for 60+ years, most recently, Allentown, now TV.
  #5  
Old 01-28-2015, 08:58 PM
sunnyatlast sunnyatlast is offline
Gold member
Join Date: Jul 2014
Location: The Villages, FL
Posts: 1,209
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by villagetinker View Post
Too bad you did not complain to the manager. They have no way of knowing there is a problem if you do not tell them. You may want to give the management a call and tell them what happened. As I recall this is a new facility, and they may still be working out the kinks.
Sometimes the manager is the reason the workers are soured and jaded and have given up.

We dined there at Belle Glade on the patio, the second Sunday it was open. There were few customers on the patio and it wasn't like the place was packed or anything, at 1:00 p.m.

Two servers kept pulling a manager outside on the patio, to loudly b**ch about a customer inside who was dissatisfied with their food.

For sure, that customer go NO understanding nor accommodation from that manager. We saw and heard all of the nasty anti-customer "discussions" outside the door, and that manager didn't care one rat's rear end about the customer, the two servers, the food…...or anything.

Seeing what went on behind the back of that customer/couple (and in front of us) made us not go back again since. The food was just okay, but the attitude of those three employees was a huge turn-off. Saw the same attitude from a manager at Evans Prairie a few weeks later (same restaurant group).

Customers can be rude to restaurant workers, I know from experience working in restaurants. But managers cannot berate customers where other customers can hear and see their nastiness. Complaining to a manager like that is a total waste of time.
  #6  
Old 01-28-2015, 09:03 PM
Bogie Shooter Bogie Shooter is offline
Sage
Join Date: Sep 2008
Posts: 14,505
Thanks: 2
Thanked 1,129 Times in 553 Posts
Default

Quote:
Originally Posted by sunnyatlast View Post
Sometimes the manager is the reason the workers are soured and jaded and have given up.

We dined there at Belle Glade on the patio, the second Sunday it was open. There were few customers on the patio and it wasn't like the place was packed or anything, at 1:00 p.m.

Two servers kept pulling a manager outside on the patio, to loudly b**ch about a customer inside who was dissatisfied with their food.

For sure, that customer go NO understanding nor accommodation from that manager. We saw and heard all of the nasty anti-customer "discussions" outside the door, and that manager didn't care one rat's rear end about the customer, the two servers, the food…...or anything.

Seeing what went on behind the back of that customer/couple (and in front of us) made us not go back again since. The food was just okay, but the attitude of those three employees was a huge turn-off. Saw the same attitude from a manager at Evans Prairie a few weeks later (same restaurant group).

Customers can be rude to restaurant workers, I know from experience working in restaurants. But managers cannot berate customers where other customers can hear and see their nastiness. Complaining to a manager like that is a total waste of time.
Second Sunday they were open? That manager probably got fired.
__________________
The further a society drifts from truth the more it will hate those who speak it. George Orwell.
“Only truth and transparency can guarantee freedom”, John McCain
  #7  
Old 01-28-2015, 09:04 PM
rdhdleo rdhdleo is offline
Veteran member
Join Date: Sep 2007
Location: Chicago, Arlington Hgts, North Aurora, Il. TV since 2002!
Posts: 983
Thanks: 0
Thanked 1 Time in 1 Post
Default

Past posters have said this place is wonderful. If you had a complaint it should have been addressed by you at the time so they could have a chance to make it right which I bet they would have. New places need feedback and at the least given the chance to satisfy you.
  #8  
Old 01-28-2015, 09:07 PM
socrafty socrafty is online now
Senior Member
Join Date: Nov 2011
Posts: 254
Thanks: 3
Thanked 1 Time in 1 Post
Default

Sorry to hear you did not talk to management. On Christmas Eve we had left our take home box with over half of a lobster pie on the table, went to the pro shop, came back 5 minutes later and they had thrown it out. Not looking for any compensation, we emailed management to suggest they hold left meals a bit longer than 5 minutes. Within 1 hour, we had 1 phone call and 2 emails from management telling us they were comping our next lobster pie. We have been back multiple times since.
__________________
"May all of life's sandtraps be small and its fairways be friendly."
  #9  
Old 01-28-2015, 09:41 PM
dbussone's Avatar
dbussone dbussone is offline
Sage
Join Date: Jun 2012
Posts: 7,841
Thanks: 0
Thanked 9 Times in 9 Posts
Default

Quote:
Originally Posted by sunnyatlast View Post
Sometimes the manager is the reason the workers are soured and jaded and have given up.

We dined there at Belle Glade on the patio, the second Sunday it was open. There were few customers on the patio and it wasn't like the place was packed or anything, at 1:00 p.m.

Two servers kept pulling a manager outside on the patio, to loudly b**ch about a customer inside who was dissatisfied with their food.

For sure, that customer go NO understanding nor accommodation from that manager. We saw and heard all of the nasty anti-customer "discussions" outside the door, and that manager didn't care one rat's rear end about the customer, the two servers, the food...or anything.

Seeing what went on behind the back of that customer/couple (and in front of us) made us not go back again since. The food was just okay, but the attitude of those three employees was a huge turn-off. Saw the same attitude from a manager at Evans Prairie a few weeks later (same restaurant group).

Customers can be rude to restaurant workers, I know from experience working in restaurants. But managers cannot berate customers where other customers can hear and see their nastiness. Complaining to a manager like that is a total waste of time.

That's not good. Hopefully that manager is gone by now.
__________________
All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.
Winston Churchill
  #10  
Old 01-28-2015, 09:43 PM
JoMar JoMar is offline
Sage
Join Date: Apr 2014
Posts: 4,025
Thanks: 10
Thanked 1,356 Times in 513 Posts
Default

I think most on here have found it a good place to eat and know how to approach management when there is an issue. There are always those that will have a bad experience and not come back and I don't find that a bad thing.....if people approach management professionally we all benefit. For those that have a bad experience and don't approach management then it's best to move on.....unless the company's you work or worked for never made a mistake with a customer, then I understand your reluctance to raise the issue......you have never been on the other side.
__________________
No one believes the truth when the lie is more interesting

Berks County Pennsylvania
  #11  
Old 01-28-2015, 10:26 PM
Jdmiata Jdmiata is offline
Senior Member
Join Date: Apr 2014
Posts: 301
Thanks: 2
Thanked 21 Times in 8 Posts
Default

I have eaten here several times and found it to be very good. One burnt burger shouldn't condemn an entire restaurant.
  #12  
Old 01-28-2015, 10:45 PM
NYGUY NYGUY is offline
Platinum member
Join Date: Jun 2014
Location: Village of Charlotte
Posts: 1,655
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Trish Miller View Post
I didn't bother with management.
I have no problem with someone who provides their own accommodation by just not returning!!
__________________
Don't take life too seriously, it's not like you're going to get out alive!!!
  #13  
Old 01-29-2015, 01:31 AM
grannymaggie grannymaggie is offline
Junior Member
Join Date: Apr 2014
Posts: 15
Thanks: 0
Thanked 0 Times in 0 Posts
Default

My husband and I dined at Belle Glade for the first time this past Sunday for lunch and we were both very pleased with our meal. He enjoyed his salad and the Cuban Reuben I had was the best sandwich I have ever had and the sweet potato fries were delicious. Also the service could not have been better. True, there weren't a lot of customers but maybe the negative comments have motivated them to get rid of bad employees and improve their menu and service. We will definitely be going back again.
  #14  
Old 01-29-2015, 06:47 AM
Regor Regor is offline
Senior Member
Join Date: Dec 2009
Location: The Villages
Posts: 309
Thanks: 0
Thanked 76 Times in 21 Posts
Default

Medium Well!!! That is burnt and dry! A lot of places warn you about beef cooked that well done.
  #15  
Old 01-29-2015, 07:57 AM
jimbo2012's Avatar
jimbo2012 jimbo2012 is offline
Sage
Join Date: Mar 2012
Location: LI, NY >Fernandina South
Posts: 7,144
Thanks: 53
Thanked 84 Times in 47 Posts
Default

You know when you don't bother to complain to the management, why bother complaining here...........
Closed Thread

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 05:03 PM.