Talk of The Villages Florida

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-   -   Bob Evans has messed up my T-day order, can't get a hold of them. (https://www.talkofthevillages.com/forums/restaurant-discussions-90/bob-evans-has-messed-up-my-t-day-order-cant-get-hold-them-313441/)

Road Apple 11-26-2020 12:51 PM

I’m THANKFUL that we have a Bob Evans. It’s jobs for people and they work hard. Been there a million times with no issues. I’ll go back a million more times. Try the chicken and noodles...😊

Marykess1802 11-26-2020 01:01 PM

No taters! Oh no.
 
Quote:

Originally Posted by vintageogauge (Post 1865805)
You can always run over to Publix and pick up some BE refrigerated mashed potatoes and a couple jars of gravy to save the day.

Publix and W-D are closed today. Fresh Market is open until 3 pm.

ctmurray 11-26-2020 01:31 PM

Quote:

Originally Posted by tsmall22204 (Post 1865998)
BE over time has had problems with orders. You k ow you could have DRIVEN to the store and got your order fixed. Happy Thanksgiving

The goal was to avoid a setting where lots of people are standing around.

ctmurray 11-26-2020 01:36 PM

Cant realistically live without help from others.
 
Quote:

Originally Posted by Curtisbwp (Post 1866259)
And i suggest that people regain control of their own life. Why rely on others? People today beg for the government to solve their problems and also cook their meals?? The spirit of Thanksgiving is built upon LOVE. My wife and i are "old school"?? We rely upon each other and NOT on a food chain to meet our needs. We are happier for it.

Did you grow you own food? Raise and slaughter your meats? Go to a grocery store (which is a major part of the food chain)? Go to a restaurant? You thesis is poorly conceived. A civilization requires working with others and being dependent upon others. The alternative you state is to be hunter - gatherers. No one was asking for big government. My hope was that BE might get some feedback on their poor service and I was warning others of this bad experience.

Dana1963 11-26-2020 01:36 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

“A 2-mile line in Arizona. A four-hour wait in Ohio. Millions seek help to avoid going hungry on Thanksgiving.” And BE forgot to pack mashed potatoes and gravy

ctmurray 11-26-2020 01:38 PM

Nope, I am still pursuing Door Dash but BE contracted with them.
 
Quote:

Originally Posted by CWGUY (Post 1866191)
:icon_wink: No..... they are asking you to boycott because they THINK Bob Evans may have made a mistake. Maybe it was Door Dash. :ohdear: Unbelievable..... you can't make this stuff up! The hell with that business. The hell with the people that work there. I want my potatoes and gravy! :rolleyes:

Since I can't get in touch with BE, and I did with Door Dash, I do indeed only have one party. But since BE contracted with Door Dash, I still have to contact BE to let them know the issue. If BE sees a drop in business and an increase in complaints they might work to improve upon their service. I doubt my post would cause the collapse of BE in the Villages.

Pairadocs 11-26-2020 01:48 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

Seems on days this busy they should institute an email or internet messaging ! Or at least have a call back on their phone. To order a holiday dinner and then have to make your own mashed potatoes and "gravy" (like gravy in a jar from the store ? don't think so !) How disappointing, but I suppose always possible a mistake is made in any business. Perhaps they will give you a some extras (IF you ever order again) like a pie, some side dishes, 50% Christmas dinner..... something ?

Rodneysblue 11-26-2020 02:33 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

First world problems!
We are spending our day helping to deliver food to shut-ins and those who wouldn’t normally have a Thanksgiving dinner.

JoeinFL 11-26-2020 02:44 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

In the big scheme of things. If that’s the worst issue you’re facing today.
Take a deep breath and be happy. 😎

JoeinFL 11-26-2020 02:49 PM

Quote:

Originally Posted by Rodneysblue (Post 1866369)
First world problems!
We are spending our day helping to deliver food to shut-ins and those who wouldn’t normally have a Thanksgiving dinner.

Amen Rodneysblue.
Life is a whole lot tougher for many folks out there.

Happy Thanksgiving!

jarodrig 11-26-2020 02:49 PM

Ask to have the thread closed...
 
Quote:

Originally Posted by ctmurray (Post 1866341)
Since I can't get in touch with BE, and I did with Door Dash, I do indeed only have one party. But since BE contracted with Door Dash, I still have to contact BE to let them know the issue. If BE sees a drop in business and an increase in complaints they might work to improve upon their service. I doubt my post would cause the collapse of BE in the Villages.

You’ve been beaten up pretty good from reading these 4 pages of responses to your crisis......

Time to ask the moderator to close the thread, don’t you think ???

HIgolfers 11-26-2020 03:05 PM

Quote:

Originally Posted by Marykess1802 (Post 1866321)
Publix and W-D are closed today. Fresh Market is open until 3 pm.

Walmart Neighborhood Market is also closed.

GPGuar 11-26-2020 03:31 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

So ya can’t reach them by phone. Do you live so far away that you can’t take a short drive to them and ask for the rest of your order? Their more than likely very busy today and don’t have enough staff to answer phones.

Number 10 GI 11-26-2020 05:00 PM

Life is so horrible in TV.

Mrprez 11-26-2020 05:19 PM

To the OP and everyone else, I hope you all had a fine day, mashed potatoes or not!

Nevermore 11-26-2020 05:27 PM

I guess none of these over reactors were perfect and never made an error on their jobs...........

Polar Bear 11-26-2020 05:28 PM

As I posted earlier, I had to wait a bit for my pickup at BE, but it was all there, very good, and in large portions. :mmmm: :)

Happy Thanksgiving, everybody!

Mel6054 11-26-2020 05:43 PM

I’m wondering what God must be thinking.

Rosebud1949 11-26-2020 06:35 PM

Quote:

Originally Posted by ctmurray (Post 1865778)
bob evans forgot the potatoes and gravy part of the order. Door dash delivered without these and they claim they delivered what bob evans gave them. Bob evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, i certainly will going forward.

try cooking it yourself and dont be so lazy

talleyjm 11-27-2020 03:11 AM

Quote:

Originally Posted by bonrich (Post 1865954)
For gosh sakes people, it's just potatoes. Peel, boil, mash. Don't have to Google it!!!
If it helps, put on an apron, roll up sleeves, find a spot on the kitchen counter and go for it!!

Big box of Idaho Instant spuds‼️:clap2: Jar of gravy‼️ Voila.

TandHSTAR@AOL.com 11-27-2020 07:02 AM

All this over missed mashed potatoes. Much more to be thankful.for. think about all the first responders who had to work. How about our military. Pray. Stay Safe.

Marathon Man 11-27-2020 07:33 AM

Quote:

Originally Posted by ctmurray (Post 1866341)
Since I can't get in touch with BE, and I did with Door Dash, I do indeed only have one party. But since BE contracted with Door Dash, I still have to contact BE to let them know the issue. If BE sees a drop in business and an increase in complaints they might work to improve upon their service. I doubt my post would cause the collapse of BE in the Villages.

Since you have decided to stop going there, why would you care that they improve anything? Nope. Just an angry person hoping to inflict damage on a business by asking everyone to stay away. How many of those have we seen on here?

champion6 11-27-2020 08:52 AM

Quote:

Originally Posted by ctmurray (Post 1865778)
Bob Evans forgot the potatoes and gravy part of the order. Door Dash delivered without these and they claim they delivered what Bob Evans gave them. Bob Evans is impossible to contact (their phone is always busy, tried 15 times). Very disappointed. I suggest everyone avoid them, I certainly will going forward.

Which bob Evans -- the one at 466 and Tall Trees Ln or the one at Colony Plaza?

charlieo1126@gmail.com 11-27-2020 09:54 AM

This thread has really jumped the shark first for such a ridiculous whine that had to be put in front of a forum and second for all those on the holiday who responded including me . This thread deserved no answers ,because it’s so unbelievable I’m thinking it’s a joke on us , although it’s nice to know that the sausages and gravy aren’t as good , I didn’t eat it before so I’ll make sure I don’t eat it now .

bilcon 11-27-2020 12:01 PM

I preordered two turkey dinners yesterday for a 5pm pickup. When I got to Bob Evans, Colony, there were at least 50 people waiting. The lines were long to check in and after over an hour wait, I was told some people were there one and a half hours. I canceled the order, went to Havana, picked up to turkey dinners (which were delicious) in 10 minutes. When I spoke to the Bob Evans manager this morning and asked why he was not prepared or why not cut off the order after a certain number , he said he has no control over the number of online orders. What a poor system. Thank you Havana for bailing me out.


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