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-   -   Bravo Pizza service is worst ever. (https://www.talkofthevillages.com/forums/restaurant-discussions-90/bravo-pizza-service-worst-ever-52921/)

Bogie Shooter 05-08-2012 04:19 PM

Quote:

Originally Posted by skyguy79 (Post 489841)
Z, there's nothing wrong with voicing your opinion on a particular food or a restaurant, however the problem arises with one presents their opinion as fact! I just covered that thought in my poll thread so I won't re-thread it here.

As for the type of pizza you and Richie like, I can't really give an opinion on it since I've never tried it myself. I do however feel that it's great that they prepare it that way because everybody deserves to be able to get their pizza pie the way they prefer it.

Speaking on how one presents their opinions, I want to mention that I was at Athens for breakfast 8 days ago. I later made a post about that visit that was both positive and negative. I was really surprised yesterday when Christopher, the owner of Athens NY Restaurant in SS sent me a PM thanking me for my comments and an explanation on the negative part of my post which was regarding a woman's smoking outdoors. It wasn't a complaint about the smoking itself, but the circumstances surrounding it. I won't mention what I was told since it was a PM, but my point is that if I didn't present my complaint in a tactful or proper way, I doubt that he would have ever taken the time to respond and and also let me know he would like to meet me the next time I'm there.

:mmmm:

Why didn't you speak with the owner when you were there??

Shimpy 05-08-2012 04:49 PM

I'd say give them another try. We've been there twice and both times service was good and so was the pizza. Seems you just hit it at a bad time for some reason and I know the feeling as I've experienced it many times myself at other places, and the experience keeps on getting worse and worse. As Rossana Rossana Danna used to say, "it's always something--if it ain't one thing, it's another."

ilovetv 05-08-2012 06:21 PM

Quote:

Originally Posted by bluedog103 (Post 489375)
Wow, you picked a terrible night to visit Bravo. We've never had any problem at all with service there. Go figure.

It should not matter what night a customer chooses. Any night should be as good as another unless some extraordinary event made "the wheels fall off completely" that night.

We've always had excellent food there, but we don't go because dining inside there is like eating in a break room at work....crammed in and no atmosphere/ambience at all.

bluedog103 05-08-2012 07:20 PM

Quote:

Originally Posted by ilovetv (Post 490009)
It should not matter what night a customer chooses. Any night should be as good as another unless some extraordinary event made "the wheels fall off completely" that night.

The goal is to provide consistently good service at all times. In the real world this doesn't happen. Anything from a dishwasher or server calling in sick to a pain in the a$$ customer can upset the applecart. As in all business, perfection is the goal but not the reality. In any case problems should be discussed with the manager before leaving.

skyguy79 05-08-2012 08:03 PM

Quote:

Originally Posted by Bogie Shooter (Post 489962)
Why didn't you speak with the owner when you were there??

While we were there I didn't have anything that warranted asking to speak to the owner, and even more so now that he let me in on the sensitive problem he is dealing with in relationship to the smoker mentioned. Besides, his staff handled the delicate situation quite appropriately.

bluedog103 05-08-2012 08:41 PM

[QUOTE=skyguy79;489744]The answers to what you stated and asked in your first paragraph is; I don't know... NO and NO! We are complete opposites when it comes to pizza. Papa John's is one of my favorites and my wifes to. I was brought up on homemade pizza and burnt parts just weren't part of the treat! Well, at least we're like minded in another more important area, one where our kind of thinking peserves the right to have or obtain pizza the way we want it.... crunchy or chewy![/QUOT]
Sky maybe it's because Richie is from downstate and you're from upstate.
All depends on what you're used to.

RichieLion 05-08-2012 08:52 PM

[quote=bluedog103;490044]
Quote:

Originally Posted by skyguy79 (Post 489744)
The answers to what you stated and asked in your first paragraph is; I don't know... NO and NO! We are complete opposites when it comes to pizza. Papa John's is one of my favorites and my wifes to. I was brought up on homemade pizza and burnt parts just weren't part of the treat! Well, at least we're like minded in another more important area, one where our kind of thinking peserves the right to have or obtain pizza the way we want it.... crunchy or chewy![/QUOT]
Sky maybe it's because Richie is from downstate and you're from upstate.
All depends on what you're used to.

I was born and raised in Manhattan. I'm a 100% NYC boy.

skyguy79 05-08-2012 09:04 PM

[quote=RichieLion;490050]
Quote:

Originally Posted by bluedog103 (Post 490044)

I was born and raised in Manhattan. I'm a 100% NYC boy.

I won't hold that against you! :1rotfl:

Laura 05-29-2012 12:59 PM

It is a mistake to get the Stromboli at Bravo's - Go to Little Joey's on 441 where to stromboli is too big for the dinner plate!
:clap2:

anarick 05-29-2012 02:28 PM

While visiting TV two weeks ago wife & I ate in Bravo twice in two days. No problem whatsoever. Waiters were friendly and attentive and more importantly the food was good. Can't wait to go back.

nonseniorresident 05-29-2012 03:16 PM

Service
 
Their service is terrible no doubt about it but damn their pizza keeps be coming back.

schwarz 06-06-2012 03:35 PM

they have always had poor service. Went in once a half hour before closing and they refused to cook pasta dinners for us...

RichieLion 06-06-2012 03:54 PM

Quote:

Originally Posted by Laura (Post 498734)
It is a mistake to get the Stromboli at Bravo's - Go to Little Joey's on 441 where to stromboli is too big for the dinner plate!
:clap2:

Try the stromboli at Havana's. Their new chef is excellent, and the stromboli is almost too big for one person and to die for; and comes with a great slightly spicy red sauce for dipping. yumm!!

RichieLion 06-06-2012 03:58 PM

Quote:

Originally Posted by schwarz (Post 502444)
they have always had poor service. Went in once a half hour before closing and they refused to cook pasta dinners for us...

You really think that unreasonable?; They would have to cook the food and then wait for you and your party to dine.

I guess if they served reheated dishes they could have served you, but you probably would have complained about that.

I'm guessing they offered you what was available at that late hour.

LittleDog 06-06-2012 04:11 PM

Quote:

Originally Posted by RichieLion (Post 502459)
Try the stromboli at Havana's. Their new chef is excellent, and the stromboli is almost too big for one person and to die for; and comes with a great slightly spicy red sauce for dipping. yumm!!

I also agree about the stromboli. It makes at least a couple of meals.

John


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