I agree that the quality of the food is not the server's responsibility. But, the server expects you to pay them a tip based on 20 percent of the bill, which is a significant amount. So, I think that making sure the customer understands the menu, including the options and charges, is certainly part of the server's job. A good server would have explained any price changes for items the OP ordered. Obviously, the OP felt deceived.

Legally Correct, Ethically & Morally WRONG
 

You are legally correct, but Morally and Ethically WRONG. I would never visit a business that conducted themselves this way. The Original Poster of this thread should let Villagers know the name of the restaurant so that other people can avoid this unscrupulous business. BTW, since the food servers are aware of that the owner overcharges its patrons, they should let patrons know . . . Otherwise, they are in cahoots with them. Nobody reads "fine print" on a busy menu!

Seriously?!!

When did it become Morally and Ethically WRONG to expect the customer to read the information that was presented to them? If the information was hidden in some way or presented in a deceptive way then I might agree but that was not how it was explained.

And as for reading the fine print.... this is the same argument people use when complaining about deed restrictions. If you don't read the information presented to you then you have no one to blame for a misunderstanding.

I am not a fan of "due to _____ actual prices may be higher than what is posted on the menu." I understand why businesses might choose to do this but I don't like it and I tend to not go back to those businesses. And not presenting a written bill and not accepting credit cards while still being able to text my bill through Square will definitely keep me from coming back. But Morally and Ethically WRONG? That's quite a bit of a stretch.

By not listing the restaurant it is clear to me the OP never actually had this negative experience. Just trying to get everyone riled up.

The restaurant was posted. Rae Rae's Fruitland Park. The post is 100% true.

I agree. And, if the servers are not accountable for anything, they should be replaced with a touch screen.

Interesting concept. But how does a touch screen bring your food from the kitchen to your table??????:1rotfl::1rotfl::1rotfl:

How about you walk up to the touch screen menu, order your food, screen gives you a number, you find a table. When your order is ready you go to the counter and pick it up and take it back to your table.
Yeah, just like at some fast food joints. You save money and you can verify your order is correct when you pick it up and not have server bring you wrong order or have things missing. No complaining that they can't get good help now.😌

I would like to see how fine the fine print was. I have seen some very long menus and if they buried it in the middle of page 5, they are clearly trying to hide it. It should be displayed prominently (very large font) on the front page of the menu and the waiters should also point out that the prices on the menu are not the prices that you pay.

According to this article, it is illegal to post one price and charge a higher price.

Can restaurants provide different prices not listed on the menu? – WSVN 7News | Miami News, Weather, Sports | Fort Lauderdale

Better to buy my bridge, hardly used other than a little old lady on Sundays

Guess you cannot tip a touch screen

I'm working on that part.

"Not how it was explained?" Did you read the original post? Half of the post was about being deceived about the prices, and, in bold print, the OP said:

Surprise: amounts on the bill did not agree with amounts shown on the menu!

That is one of my pet peeves. They Expect it.
TIPS- To Insure Prompt Service. You Tip the Host/Hostess to get special attention (head of the line, etc). A Gratuity is a Thank You (reward?) given for going above and beyond normal expectations of the job. I seldom actually witness above and beyond. Just take my order and bring it to me. That is what they are hired to do. Host gives me the menu most of the time, and someone else brings the drink. And the % system is payment on a sliding scale. Orders, 1 burger plate, 1 steak plate. Same percent = two different amounts for the exact same effort.
Yes, I tip, usually 20% of pre-tax total. I just think the "tip" thing has lost its meaning and value and should be done away with. Servers should be paid by the company for the work they perform and not have to rely on the guilt trip charity of customers.

Probably never happened or OP would have named the restaurant. Seems funny that no one else on here has even seen the "CASH ONLY" sign. Must of had a bad experience somewhere, probably not even in the villages.

That sounds a bit like fraud to me. Is it? What do you call "false advertising"??

Rae Raes is filthy and will never eat there again

Post #1 cash only and different prices than posted turned me away. Besides, I am a pretty good breakfast maker. Anything you can order out I can do as well, if not better. Yes. Anything. And you can eat in your pajamas if you like. Sorry, not open to the public. And, no tipping allowed.

Rae Rae's does have a "Cash Only" sign on the counter in their restaurant.

Thoroughly, even the non-highlighted parts.

Taking a guess
 

I'm pretty sure Breakfast story is referring to Rae Rae's on 441 beside Brylah's.

[QUOTE=Sandy and Ed;2135559]Irrelevant. Just wanted to know how others would handle !!![/QUOTE

Appreciate your choice not to post the name considering the purpose of your post.

You can confirm by reading earlier posts.:wave:

Rae Rae's has been cash only for as long as I can remember.

Thank you.

Of course that has been mentioned three times already on this thread

Actually, I don't see in your original post where you asked how others would handle it. It appears just to be a complaint.

No thanks, I don't play bridge.

From the original post: "Anyone out there come across this kind of situation? And how did you handle?"

Seems to me he specifically asked just that...

My reading of this is OP refused to give up the name of the restaurant but others decided who it was.

Went to a dollar store this morning and they do not accept cash anymore all charge cards.

Can I see a menu?

Can I post one toll and charge another?

Yes but put up a sign that you are going to do this. And refuse to put up the toll arm until you are paid in full.

Don't think so....they will give a receipt when you check out at the register. We go several times a month and yes, their prices have increased but so have every other place. More places are adding surcharges for CC, they could reprint menu's but that would be impractical in my view.

Sorry, as posted earlier, not open to the public. And, no printed menu (although I have written one for a set menu on special occasions). Since DW and I do the shopping together, she knows what ingredients are available and just orders what ever she wants. Examples: Belgian waffle wit fresh strawberries and whipped creme, poached eggs on sourdough with ham, crispy bacon or sausage (links or patties, steak and eggs with hash browns, home made biscuits with sausage gravy, banana nut pancakes, and lots more. Hungry yet?☺

how do you hear the words posted here or on signs?

:loco:

Hmmmm, not golf cart accessible and a Bitcoin ATM? Wouldn’t go there for a great breakfast that is free, to each his or her own.

No, because breakfast is the easiest and cheapest meal to prepare. This morning I started stone ground grits at 3am. Biscuits are rising, waffle mix is resting. Have thick cut bacon, sausage from the our raised pig. And eggs that were dropped yesterday sitting on my counter.

Not everyone has the ability to have farm to table, but it beats anything out there, we eat breakfast 5 days a week at home, 2 days we left early and had to take away from the fridge. Breakfast out is so disappointing for me

How does not solve anything
He really just wanted to know how any of us would handle prices being higher then on menu and no paper bill which I find is a legit question

I think is illegal in Florida to have one price on the menu and charge you a higher price. I doubt their disclaimer would hold up in court. Contact the Attorney General office and they will confirm if it is illegal. I know there was a place I was going to in Ocala that was doing the same thing, somebody complained to the Attorney General's office and that practice was stopped.