I'm usually slow to "burn", but when I do reach that point as I have with Burger King, I write an email to management at their home office. Have no idea if my complaint does reach the right people, but I definitely do let them know their store at whatever location does not come up to their corporate standards.

Have actually received phone calls from another company who I have advised of their poor company store and/or personnel.

I really think this could be a solution if we all write to corporate heads. Try to make your note polite, but state date, time and problems you perceive with the store. Enough complaints from all of us might make one of their secret shoppers come and visit this store.

The Glenview Club does have the absolute best bargain on Saturday but you have to buy a drink of some kind, too. No problem! A cold beer makes the Cheeseburger in Paradise even better.

I like mine with lettuce and tomato
Heinz 57 and French fried potatoes
Big kosher pickle and a cold draft beer