[golferling]

Two times in one week, I have gone for lunch. They cut a lot of things off the menu, including some good wraps,like the Thai chicken wrap, did away with the spinach salad with the toasted walnuts and chicken..etc. Today, my dining companion ordered a hamburger, one of their best sandwiches, and got what looked like a small sausage patty on a big bun. We got the pizza(no more choice of individual toppings) and my friends got salads. We sat in a table assigned, and were seated at 11:40. At 12:15, we were given our bills, and we paid them, and sat back a few minutes more to finish our drinks. We had not been in our seats for 5 minutes after the waitress took the bill, when the manager appeared and asked us to leave so she could seat a large party. We would have gladly moved to another booth or table...or..she could have moved us with a complimentary dessert or coffee refill, but her words were rude and uncalled for to ask a customer to get up and leave as soon as we got the bill and paid it. I am not one that lingers in a restaurant when patrons are waiting, but the "bum's rush," subpar food, and limited selection of old favorites has me saying "sayonara" to this place.This used to be my favorite...no more, sorry

[MrMark]

Originally Posted by golferling

Two times in one week, I have gone for lunch. They cut a lot of things off the menu, including some good wraps,like the Thai chicken wrap, did away with the spinach salad with the toasted walnuts and chicken..etc. Today, my dining companion ordered a hamburger, one of their best sandwiches, and got what looked like a small sausage patty on a big bun. We got the pizza(no more choice of individual toppings) and my friends got salads. We sat in a table assigned, and were seated at 11:40. At 12:15, we were given our bills, and we paid them, and sat back a few minutes more to finish our drinks. We had not been in our seats for 5 minutes after the waitress took the bill, when the manager appeared and asked us to leave so she could seat a large party. We would have gladly moved to another booth or table...or..she could have moved us with a complimentary dessert or coffee refill, but her words were rude and uncalled for to ask a customer to get up and leave as soon as we got the bill and paid it. I am not one that lingers in a restaurant when patrons are waiting, but the "bum's rush," subpar food, and limited selection of old favorites has me saying "sayonara" to this place.This used to be my favorite...no more, sorry

Their poor treatment and seating procedures have caused my large golf group to boycott the CG Restaurant for over a year now. We go downtown for lunch each time we play cane Garden.

[Debfrommaine]

Can understand why you'd be upset with such treatment. Do have to say we ate there on a Friday night a couple of weeks ago - had a large party of 12. The group did have to split up but all the meals were good; hubby loved the fish sandwich and we'll go back to try it again.

[graciegirl]

Originally Posted by Debfrommaine

Can understand why you'd be upset with such treatment. Do have to say we ate there on a Friday night a couple of weeks ago - had a large party of 12. The group did have to split up but all the meals were good; hubby loved the fish sandwich and we'll go back to try it again.

Cane Garden does a much better job of handling things in the evening. It must be daunting to have large groups at lunch time. We have experienced waits with golf groups at lunch time too, but the food is always good and the servers do the best they can.

[Boudicca]

My ladies golf group received very similar treatment when we went for lunch. Despite other tables being open, we were seated adjacent to the kitchen door. I was not the leader of the group because I would have requested one of the other open tables away from the kitchen door. The entire luncheon was permeated with a "take it, or leave it" attitude. Last summer, the same ladies golf group took our business elsewhere as the service, attitude and presentation of food left too much to be desired. Sad, because we had always enjoyed Cane G as its attractive and in such a great location. Sigh

[NotGolfer]

Not sure about the "poor" experiences listed here at CG. We went with friends a couple of weeks ago for a burger for supper and were VERY satisfied! Large burgers and plate of fries were very good as was the service.

Perhaps at noon the groups have tended to linger long to chat for long periods and that makes for the back-ups. When a place is very busy and people don't eat and leave it's hard to keep things moving. JMHO on what I'm not really sure is happening.

[chuckster]

Our golf group has experienced same during "the season" when crowded, however "off season" when less crowded there have been no issues mid-day/early afternoon with seating, etc. We like the course and restaurant. jmho....

[redwitch]

I used to go to Cane Garden a lot to eat a quick bite between jobs. Loved their burgers and they didn't mind a single -- usually got a booth close to the front. The last two times were enough to convince me that I need to find another "drop-in" spot. Burger was smaller, service was so-so, manager came up and told me I needed to eat faster (!!!) since the restaurant was getting full. Never again for me.

[Bill-n-Brillo]

Originally Posted by redwitch

..... manager came up and told me I needed to eat faster (!!!) since the restaurant was getting full. Never again for me.

What hospital is the manager in?

Bill

[missypie]

Originally Posted by redwitch

I used to go to Cane Garden a lot to eat a quick bite between jobs. Loved their burgers and they didn't mind a single -- usually got a booth close to the front. The last two times were enough to convince me that I need to find another "drop-in" spot. Burger was smaller, service was so-so, manager came up and told me I needed to eat faster (!!!) since the restaurant was getting full. Never again for me.

No way!! A manager tells you to eat faster???? This is absurd!!!

I don't know what I would have said.

[redwitch]

Well, she did say please. rofl Actually, I was so shocked I didn't say a word but I will admit it took me twice as long to eat as usual (was reading a good book on my Kindle). Sometimes I can be so passive-aggressive.

[Skip2MySue]

Originally Posted by redwitch

Well, she did say please. rofl Actually, I was so shocked I didn't say a word but I will admit it took me twice as long to eat as usual (was reading a good book on my Kindle). Sometimes I can be so passive-aggressive.

Did you report this to the manager's manager
Skip 2

[2BNTV]

Originally Posted by Bill-n-Brillo

What hospital is the manager in?

Bill

If the manager said this to a friend of mine.

He would have asked him if his hospital insurance was paid up.

Asked to eat faster. HOW RUDE!!!!!

[daca55]

Originally Posted by redwitch

I used to go to Cane Garden a lot to eat a quick bite between jobs. Loved their burgers and they didn't mind a single -- usually got a booth close to the front. The last two times were enough to convince me that I need to find another "drop-in" spot. Burger was smaller, service was so-so, manager came up and told me I needed to eat faster (!!!) since the restaurant was getting full. Never again for me.

If the manager had said that to me I wouild have just sat there just to spite him. That is the lowest in treating customers that I have ever heard. I ate there in January and had no problems at all in fact I had to ask for my bill.

[saratogaman]

Tell the manager that you will leave now if he/she will pick up the tab.