Originally Posted by Futurevillager2013 (Post 956738)

Went there Sunday night and had a 6:00 reservation. There were three hostesses who were so confused they were giving away each other's tables. There were alot of angry folks there including us who waited over an hour to be seated. When finally seated it took over an hour for our food to arrive. The food was not great. The bread was good but I've had better Italian food in Ricciardi's in Brownwood and I am 100% italian. My friend ordered Veal Milanese and it was too breaded veal cutlets with no sauce. We all were disappointed. There were also many around us who were complaining about the long wait and poor service. Perhaps lunch time is better but they shouldn't be taking reservations if they are not going to honor them. We got there at 5:50 and finished dinner at 8:45 and will not be returning anytime soon.

Originally Posted by CFrance (Post 956766)

Do you think they are overbooking, or is the kitchen slow? It seems very strange for this to be going on for so long. Perhaps they should stop taking reservations until they figure out their timing and get the staff better trained.

Originally Posted by RedChariot (Post 956885)

Anyone hates to see a business struggle like this one. Owner has other restaurants? How are the other ones doing. Surely the owner knows this is happening. His experience should allow for knowledgeable intervention. If the total chaos I experienced and observed on Saturday continues, this restaurant might not do so well. I wish them success. The area really needs fine dining. I realize that's a pipe dream.

Originally Posted by Purple rain (Post 962595)

Tried this place yesterday to see what all the hype was about. Got a seat quickly but there was absolutely no room in between our table, the table behind us and the table next to us. We could feel the breath of the people around us due to the extremely tight space! Wonder how they get away with this?

The bread came out quickly. It was good but very cold.

Then we waited forever for the salad, which was extremely small. Low and behold there was a piece of plastic in mine. I immediately told the waiter who took it from me and put it in his pocket but did not tell management anything about it.

Well, things happen so we waited for the food to arrive in anticipation of a good meal. Nope! That was not the case. My husband ordered the rigatoni with smoked salmon and it was absolutely horrible that he could not eat it. I had the chicken parmesan. The chicken was ok but the tomato sauce was from a can. I am Italian and know when sauce is cooked from scratch. Our grandson had the cheese pizza and it was the soggiest pizza we had ever seen!

Management came by our table when were almost finished eating to ask how we liked our meal. I had to be honest and told him of everything to include the piece of plastic in my salad. He offered us a free dessert but we don't eat dessert. We took the check, paid it and left NEVER to return again.

Don't waste your time!! This was such a disappointment and not real Italian homemade food!