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Tell Dennys you are using the debit card as a form of payment and will have the credit card company reject the second fraudulent charge. I assume you have a debit and credit within the same card or if you have two cards they are with the same credit card company. Mention the word fraud.
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They did not give me a receipt for the debit card charge that they said did not go through, as they said it was rejected. I have a receipt for the credit card. I ask to speak to the manager, they would not come out of the back and the woman said the manager said they will not issue credits.
Then I called Citizens Bank here in the Villages and explained what had happened and they told me Denny's has to issue a credit because of it being a debit. I told them they would not issue a credit, Citizens Bank said they would call Denny's as it is their mistake they have to issue a credit. The person at Citizens Bank said he would take care of it and I sent them a copy of the credit card receipt and they have the record on my account were they charged it the same amount. We will see if Citizens Bank gets anywhere with them. One thing that came to my mind was the woman did this so she could pocket the money from one of the charges. Normally I would not have checked my account but I was wondering why the bank had refused the charge, then I found they had not refused it but it had gone through. |
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You can dispute a charge made on a credit telling them that you were charged twice. You can call the credit card company and dispute it or do it on line
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My debit and main cc are through SunTrust. When I use either card I receive a text (usually immediately) when a charge occurs. If you had this service you would’ve known immediately and you could’ve rectified it on the spot.
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We also never ever use debit cards, put mostly everything on cc with good rewards, always pay the full balance every month so no interest charges, and use a backup cc for restaurants. Sometimes tip in cash, sometimes on cc, depends on situation. I always pay my hairdresser in cash which she greatly appreciates. Haven't used an ATM in years. This system has worked for us for many years.
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Probably goes without saying, but keep an eye on your accounts for while in case they try anything else. Like others have said, we only use our debit card for the ATM.
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If you use the right credit card, you get the extra time to actually pay for your purchase and also receive cash rebates. |
Google corporate headquarters Write a letter telling them.
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Kathe |
We always have cash on hand just in case ,for emergencies if power goes down, etc., we have all our cc's, utilities, insurance and all other recurring payments on auto pay--no balances ever kept--another thing we do is we buy gas cards when ever we are traveling out of the area--we use a cc that gives use 5% cash back for gas + another gas card that gives us 5Cents off per gal--no chance of getting skimmed, which are very prevalent off of an interstate
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Just call your creditcard company and dispute the charge as it is redundant.
I would never pay for anything with a debit card. Use cash or credit. |
Call your credit card company. The number should be on the back of your card.
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