like !!!

:BigApplause: Really LIKE

McDonald's good coffee---low wages
 

Another way to look at it----if they paid more perhaps they could hire "better" employees. This thread has very mixed opinions. I have been to this McD many times after golf---early morning, middle day or early afternoon---- it is always very busy but never seen it "dirty" as described by the OP.

I believe the OP that "things" were in a mess at the time visited. I also believe others who say things were fine when they visited this MCD. Bottom line---it's all about management. Maybe during this visit they were between managers or maybe he/she just got fired. Who knows?

I like their Coffee---especially before or after golf. Fore! :thumbup:

they just raised the minimum wage in Seattle and McDonalds installed self serve kiosks..just puch your order in and wait

The problem is with the fanchise owners. This is a very expensive store to buy in a very high traffic, high potential area. I have also stopped there a few times for a coffee and amazed by how slow service was for the number of people working there. That is one problem with the Villages growth, you lose one customer and two new ones are waiting to take his place. We have a Dunkin Donuts nearby that has same problem. I think these kinds on businesses need the "owner in the store".

I don't have an opinion on that McDs because even though it is close to us, I never have been there. But I do have an opinion on management styles in restaurants -- fast food or casual dining or whatever other kind......

I like to see a manager who is quietly visible among the staff, working alongside, setting an example, building a team......but, yeah, I know.....

But, hey, at least they could invoke that old tried and true philosophy of managing staff in a restaurant....."Ya got time to lean, ya got time to clean."

If the worst thing that happens to you in a day is going to a fast food restaurant and seeing dirty tables, then consider yourself lucky. You are not in the hospital, you are not poor, you are not struggling to survive. Really? A dirty McDonalds?

Wow! I'd really like to see some of the folk here try to punch in an order in a self-serve kiosk; the fast food would turn into really SLOW, SLOW food. There are people that stand and stare at the menu like they've never been in a McDonald's before.

Well stated

I copied some of these posts and notified McDonald's Corporate:

Hello Randy:



Thank you for taking the time to share your recent experience at the McDonald's in The Villages, FL with me. Your feedback is very important to us as it allows us to better understand how we can improve our service to you.

I am sorry for the lack of cleanliness you observed. Please be assured that we want to provide you with an exceptional experience every time you visit us. From your email, it is clear we did not meet your expectations. Again, I am truly sorry we disappointed you.

I want you to know that I have already taken action on your feedback. After reading your email, I immediately shared the information you brought to our attention with the local franchise owner of the restaurant you visited. Additionally, customer feedback is reviewed with our regional McDonald's consultants as part of our ongoing commitment to improving our restaurants' operations.

Again, Randy, we appreciate your business and thank you for sharing your feedback.



Christopher
McDonald's Customer Response Center

If no food was made ahead, how was it that your fish sandwich was cold?

Letter should be sent to the home office of MacD.

On my first job in a dairy bar back in the 60's, my boss took me through my job and showed me what he expected. Cleaning the grill, meat slicer, washing the floor etc. When washing the floor he pointed out that he did not want to see dirt in corners and along edges. He did it and said that was the standard. I wonder if they do that anymore. I certainly knew what he wanted for my $1/hour.

Mc Donalds was my very first job back in the 70's. I was 15.

The motto was "IF you can lean...you can clean"

I got fired after 2 days....no one ever taught me how to count change and I spent most of my time trying to subtract 72 from a dollar and how to make the amount in nickles dimes and pennies to give to the customer.....

They give you a math test but never teach you how to count up...to give change. Never learned that in high school either.

True story

Holy smokes. I was making correct change at 13 working in a fruit and vegetable store. No cash register receipts to tell you how to do it either.