Don't go to Glenview Until Snowbirds Are Gone

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  #1  
Old 01-14-2008, 08:49 PM
gingersmom gingersmom is offline
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Default Don't go to Glenview Until Snowbirds Are Gone

Went there at 11:45 am Sunday for lunch w/ a group of 8 after golf. We waited almost 45 minutes for our food, and then only 4 of us got our meals. After 15 more minutes with no waiter and no food, my husband got up and looked for the mgr. Mgr said the kitchen printer had run out of paper so half the order did not get put in, but they'd rush it out. 20 minutes later the other 4 meals finally got to the table. Then we waited 15 minutes for our check. No compensation from the mgr. for the problem with order, and, in fact the mgr. never came by. Also, we had to get up and get our own drink refills as the waiter never came by. All in all, a really bad experience. The waiter blamed it on the fact that they were swamped. We were very disappointed as we go to Glenview all the time. The restaurant has no excuse. And the lack of service obviously flows down from the management.
  #2  
Old 01-14-2008, 08:56 PM
lin345 lin345 is offline
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Default Re: Don't go to Glenview Until Snowbirds Are Gone

We had the smae problem and "Randy" has a bad attitude toward customers. Something has changed here. It used to be a nice place to go. Now everyone blames someone else.

lin
  #3  
Old 01-15-2008, 12:59 AM
bargee bargee is offline
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Default Re: Don't go to Glenview Until Snowbirds Are Gone

What the heck have the"snowbirds"got to do with lousy service??????
  #4  
Old 01-15-2008, 05:22 PM
gingersmom gingersmom is offline
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Default Re: Don't go to Glenview Until Snowbirds Are Gone

The waiter said the kitchen was backed up because the entire restaurant was full.
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