Double billing

Double billing

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Double billing
  #1  
Old 02-07-2019, 10:33 PM
Penguin Penguin is offline
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Default Double billing

Has anyone been double billed at Bonifay CC. Bank statement showed 2 exact amounts billed on 2 different days.
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  #2  
Old 02-07-2019, 11:21 PM
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CFrance CFrance is offline
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Keep a check on it. Sometimes it is an error by the company that manages the credit card billings, and will be corrected. We have had that happen a few times (not with Bonifay).
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  #3  
Old 02-07-2019, 11:32 PM
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Will do. How were you able to correct your situation?
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  #4  
Old 02-07-2019, 11:43 PM
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Will do. How were you able to correct your situation?
In all cases, the cc management company corrected itself. We saw the credit the next day or so. I think it has happened three times in the last few years, and I kept checking on it on my online account to make sure the correction went through.
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Old 02-07-2019, 11:44 PM
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Penguin, now that I think about it, it happened mainly with restaurants.
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  #6  
Old 02-08-2019, 07:07 AM
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Quote:
Originally Posted by CFrance View Post
In all cases, the cc management company corrected itself. We saw the credit the next day or so. I think it has happened three times in the last few years, and I kept checking on it on my online account to make sure the correction went through.
The restaurants put a hold on the amount until the actual charge goes through. The hold then usually goes away.
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  #7  
Old 02-08-2019, 07:15 AM
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Correction is easy. Any charges for which you do not have a receipt or authorization is not yours.

Many people just browse their statements to see that all looks "OK".

I reconcile mine against receipts and authorizations I have in hand.

Charges that do mat match up are reversed almost immediately by the card issuing organization.

For me close enough does not work for ANY financial transactions.
Once the card company notes you reconcile statements with receipts, irregularities move with dispatch.
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  #8  
Old 02-08-2019, 08:30 AM
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I believe my problem is that both charges already posted to my account. Went to the bank and they confirmed that both charges were exactly the same and on different days. I think the Country Club's only way to fix this for me is to just give me a gift card for the added charge.
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  #9  
Old 02-08-2019, 08:36 AM
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Quote:
Originally Posted by Penguin View Post
I believe my problem is that both charges already posted to my account. Went to the bank and they confirmed that both charges were exactly the same and on different days. I think the Country Club's only way to fix this for me is to just give me a gift card for the added charge.
No, if they can charge your account they can credit your account.
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  #10  
Old 02-08-2019, 08:45 AM
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asianthree asianthree is offline
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Quote:
Originally Posted by Penguin View Post
I believe my problem is that both charges already posted to my account. Went to the bank and they confirmed that both charges were exactly the same and on different days. I think the Country Club's only way to fix this for me is to just give me a gift card for the added charge.
Your card company can put an inquiry on charge, which will reverse charge until original company fixes the problem.
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