Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Restaurant Discussions (https://www.talkofthevillages.com/forums/restaurant-discussions-90/)
-   -   Evans Prairie Restaurant (https://www.talkofthevillages.com/forums/restaurant-discussions-90/evans-prairie-restaurant-151365/)

LI SNOWBIRD 04-15-2015 10:28 AM
Quote:
Originally Posted by leftgolf (Post 1045274)
Yesterday arrived with a group of 11 for lunch. When we were seated, waitress informed us that the kitchen had a issue and food would be slower than normal. 10 minutes to get our drink orders in and food ordered. we then waited for 50 minutes - no drink refills, no explanation from the staff.

I asked to speak with the manager to see when our meals would be served. The manager came over as the meals came out of the kitchen and commented "does this answer your question?"

Is this your attitude? No apology, no offer to comp our sodas? Do you realize the seasonal business is over?

My answer to this manager is you will not see this group back anytime soon!
news flash ALL the snowbirds have NOT flown back-- we're still here

Bonny 04-15-2015 10:31 AM
Quote:
Originally Posted by LI SNOWBIRD (Post 1045441)
news flash ALL the snowbirds have NOT flown back-- we're still here
:1rotfl::clap2:

sunnyatlast 04-15-2015 10:43 AM
Quote:
Originally Posted by keithwand (Post 1045435)
Hopefully they comped you for parking.
At the least they should given everyone the salt and pepper shakers for your "inconvenience".
LOL…..Best post of the week!

The group of the o.p. was given fair warning so they could decide to stay and wait it out (and converse while passing time together). It was the group's choice.

Wanting free drinks because of their choice that included not calling ahead for a large group coming is……not taking responsibility for their decisions.

karostay 04-15-2015 05:15 PM
Quote:
Originally Posted by leftgolf (Post 1045274)
Yesterday arrived with a group of 11 for lunch. When we were seated, waitress informed us that the kitchen had a issue and food would be slower than normal. 10 minutes to get our drink orders in and food ordered. we then waited for 50 minutes - no drink refills, no explanation from the staff.

I asked to speak with the manager to see when our meals would be served. The manager came over as the meals came out of the kitchen and commented "does this answer your question?"

Is this your attitude? No apology, no offer to comp our sodas? Do you realize the seasonal business is over?

My answer to this manager is you will not see this group back anytime soon!
Free Free Free it all about Me

Warned when you entered chose to stay

Cisco Kid 04-15-2015 05:57 PM
Quote:
Originally Posted by Barefoot (Post 1045384)
:agree:
:agree:

Jayhawk 04-15-2015 08:29 PM
As soon as I saw "group of 11" I knew this was going to be negative.

I was there TODAY and had great service and fantastic food. But then I expected good food and service. That is their standard at Evans Prairie as far as I have experienced.

Come on, seriously. When a group this large comes in they are trying their best to get everyone served at the same time and it isn't easy. If you "won't go back" you are only hurting yourself. Go in with a smaller group and give them a second chance. You may be pleasantly surprised.

:duck:

JoMar 04-15-2015 09:12 PM
Quote:
Originally Posted by leftgolf (Post 1045274)
Yesterday arrived with a group of 11 for lunch. When we were seated, waitress informed us that the kitchen had a issue and food would be slower than normal. 10 minutes to get our drink orders in and food ordered. we then waited for 50 minutes - no drink refills, no explanation from the staff.

I asked to speak with the manager to see when our meals would be served. The manager came over as the meals came out of the kitchen and commented "does this answer your question?"

Is this your attitude? No apology, no offer to comp our sodas? Do you realize the seasonal business is over?

My answer to this manager is you will not see this group back anytime soon!
Probably a good thing and good luck finding a place that will meet your expectations. There are plenty of other restaurants here so I'm sure you will find one.


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