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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Restaurant Discussions (https://www.talkofthevillages.com/forums/restaurant-discussions-90/)
-   -   Harvest Restaurant - Worst Service Ever (https://www.talkofthevillages.com/forums/restaurant-discussions-90/harvest-restaurant-worst-service-ever-337760/)

3105boy 12-29-2022 07:48 AM
Lunch at Harvest on Tuesday was awesome. Small crowd, great lunch menu plus full dinner menu, terrific service. Try the Apple harvest Sangria!

RiderOnTheStorm 12-29-2022 07:56 AM
Quote:
Originally Posted by HawkinsGuy (Post 2170819)
Just spent 2-hours “dining” at Harvest Restaurant in Brownwood. Was only approached after about 20 minutes. Between the time the appetizer and dinner order was taken and served, it was at least 45 minutes, maybe longer. While that is perfectly acceptable at a Michelin star restaurant, I suggest it represents abysmal service at Harvest. To top it off, the blond woman at the front desk was rather rude when I CALMLY mentioned the issue and her asking curtly “what do you want?” Duh, how about reasonable service! I should mention they were kind enough to comp a desert for my family. Notwithstanding the fiasco, I did leave a 30% tip since I understand that wait staff relies on tips. I suggest this was a management issue so why penalize the server. As for me, thanks for ruining my birthday dinner. I wont return to Harvest anytime soon and my recommendation to others is to think before you visit Harvest. Your mileage may vary.
Did you take it up with the Manager/Owner?

Ski Bum 12-29-2022 07:57 AM
Too bad we have to expect slow service from Christmas to April, but that's the way it is. During high season, we rarely dine after 4:00. But it works out great. A lot of places have live entertainment from lunch time to 5:00. We get in and out early then enjoy the entertainment at the squares.

Sunflower33 12-29-2022 08:04 AM
Review
 
I’ve been to harvest with no complaints. Good service good food and people who care. Remember people it’s the holidays very busy and the Resturants are still struggling to stay staffed. If you ever have a problem at a restaurant get the manager right away. Talk with someone of authority. I’m sure you would be heard.
Quote:
Originally Posted by HawkinsGuy (Post 2170819)
Just spent 2-hours “dining” at Harvest Restaurant in Brownwood. Was only approached after about 20 minutes. Between the time the appetizer and dinner order was taken and served, it was at least 45 minutes, maybe longer. While that is perfectly acceptable at a Michelin star restaurant, I suggest it represents abysmal service at Harvest. To top it off, the blond woman at the front desk was rather rude when I CALMLY mentioned the issue and her asking curtly “what do you want?” Duh, how about reasonable service! I should mention they were kind enough to comp a desert for my family. Notwithstanding the fiasco, I did leave a 30% tip since I understand that wait staff relies on tips. I suggest this was a management issue so why penalize the server. As for me, thanks for ruining my birthday dinner. I wont return to Harvest anytime soon and my recommendation to others is to think before you visit Harvest. Your mileage may vary.

Buckeye Bill 12-29-2022 08:07 AM
Poor service
 
I’m not sure I could have stood for what you described. If it happened to me I would have left after talking to the manager.

retiredguy123 12-29-2022 08:08 AM
A 30 percent tip says, "you did a great job". Just the opposite message you should be conveying to the restaurant.

ThomasMur 12-29-2022 08:14 AM
We have had dinner twice there in the last 10 days and experienced nothing but timely good service.

JSR22 12-29-2022 08:20 AM
Quote:
Originally Posted by Keefelane66 (Post 2170837)
No one is worth a 30% tip.
We tip 30 percent frequently. The minimum we leave is 25 percent.

DakotaKid 12-29-2022 08:31 AM
My wife and I have been there a couple of times and bothered times the service was ok. The forms however was ok and the portions were small. Both times we went my wallet was over $100 lighter and I was still hungry. I won’t go there again.

I was talking to a guy last night at billiards and he said he “hates” Harvest because of high prices and mediocre food. He won’t be going back either.

JSR22 12-29-2022 08:45 AM
I have eaten lunch or dinner at Harvest at least 20 times. I have never had bad service and I love their food. I do not find that the portions are small. I do not go to a restaurant expecting to bring food home for another meal or two.

mikempp 12-29-2022 08:56 AM
Wow, 30% tip? I worked for GM had a girlfriend who would make more in tips on the 2 weekend nights than I made for the week, it was a good steakhouse, but that's awfully generous.

NoMo50 12-29-2022 09:00 AM
Stopped yesterday at World of Beer in Spanish Springs. Our server, who was obviously worn slick, told us they were out of most items on their menu. It was easier for him to tell us what they did have, as opposed to what the did not. Apparently, a manager forgot to place an order with their supplier. Not the server's fault...we felt bad for him having to repeat the same speech ad nauseum. Rather then be ticked off, we just rolled with it. The beer was cold, the burgers were good, and life goes on.

Laker 12-29-2022 09:01 AM
So do you think they gave you bad service on purpose?

I doubt it.

airstreamingypsy 12-29-2022 09:03 AM
Quote:
Originally Posted by npwalters (Post 2170823)
I am puzzled by the 30% tip. This absolutely sounds like a server failure by your description. Sounds like you encouraged poor service with a generous tip.
I'm confused by your confusion. Its Christmas. My daughter left a 50% tip the other day, again.... its Christmas.

oldtimes 12-29-2022 10:00 AM
Quote:
Originally Posted by JSR22 (Post 2170919)
We tip 30 percent frequently. The minimum we leave is 25 percent.
We always overtip at the less expensive restaurants. My theory is that the person who serves you at IHOP often works just as hard as the server at an expensive restaurant so we always tip them higher.


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