If you really want to get to the higher ups to express your concern, go to their national website. Find the contact us link and write a note about your experience with no whoppers and tell them which location. I'm sure they would be very interested to hear your news. I'm pretty sure you'll get a response. I have done this with a restaurant that was a national chain that was going downhill. Franchises have to live up to expectations and are supposed to be the same from one to the next. Let us know how this turns out.

They did not have meatballs at the Subway for my ordered meatball sub at the CR466 Subway in WalMart a few months ago. This was their highlighted sub that month so my guess is that they just did not order enough meatballs for their market's demand.

It may not be any kind of corporate conspiracy but just some manager's incompetence at not ordering enough Whoppers or meatballs to meet the new demands created by special deals.

This is one of those head-scratchers by management. No doubt the manager/owner decided that it was losing money with the 2 for 1 whopper deal. So how do we remedy that - simply don't reorder to replace the ones sold, so you can say we are out of whoppers (or just lie). Save a few bucks in losses (that you should be able to make up in onion ring, soda, and french fry sales, which are huge markup items) and take a PR hit that will cost you big $. Some people should not be in business - the marketplace may decide this one is a loser.

I'm not getting this, why couldn't they make it with burgers?

That's what I've been trying to figure out. Isn't a Whopper a burger with special trimmings? And if they were truly out of this, then why wouldn't they just apologize for the inconvience and offer rain checks like most reputable businesses do?

I don't think it's just confined to special deals; I think it's just, as you said, "manager's incompetence." I was at the Subway on 441 in Lady Lake, and they were telling every customer as soon as they walked in the door that they had no onions because "their supplier hadn't sent enough." Duh...15 minutes and $5 would have gotten them enough onions to last a week from Sam's Club...but would have required thinking outside the box, which I don't think is a job requirement for most fast-food-chain managers.

Be curious when this was in the day? Night?

I had something like this happen at McDonalds a few months back. They were giving free coffee, if you got the breakfast value meal it was more expensive than if you didn't take the "free" coffee. Seems like when the coffee was free it was no longer a value meal.

The bun and beef patty is larger than the other selections.

It was around 5:00 pm

They certainly should not have been out of whoppers at that time unless incompetence and something else were also involved. Maybe, they are trying to push the chicken.

Seems like they took the "eat more chikin" commercial seriously. :D

BK is telling a whopper!!! I agree it's the manger who is not running that franchise right.