Talk of The Villages Florida - Paisanos: Got a strange answer when I called

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- - Paisanos: Got a strange answer when I called (https://www.talkofthevillages.com/forums/restaurant-discussions-90/paisanos-got-strange-answer-when-i-called-344974/)

Quote:

Originally Posted by Chamo (Post 2268529)

OMG I’ve never seen so many stupid responses to this stupid question. This sight is really getting bad. Who cares if there is a line or a wait you either go or NOT.

1) I care. Because the first time we went we met another couple there for dinner and there was a 45 minute wait- they wrote down my cell phone number. We then had to find another place to eat. 2) You are amazed that someone would post such a stupid question and that so many stupid people would answer. I'm amazed that in this world so full of nice people willing to help each other, you are so filled with poison that seeing these acts of good will would infuriate you.

Quote:

Originally Posted by OrangeBlossomBaby (Post 2268648)

If you are smart enough to know that without being told, then why would you even ask? You already know the answer, no need to call them in the first place. The answer:

"There might or might not be a line or wait right this moment, but by the time you get here, there might or might not be a different line or wait time."

Simple- at least I consider it simple. It takes a couple of minutes for me to drive there. If she told me it was an hour wait, then I would have a 55 minute wait to be seated. Don't know about You, but to me that is important information. Do you see why I consider this Simple?

Quote:

Originally Posted by kendi (Post 2268462)

Irrelevant and no one cares but you.

Yet you apparently cared enough to reply!

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Originally Posted by KenLee100 (Post 2268482)

Super!
That means I don't have to wait in line behind a whiney New Yorker.

Okay, but Im not from NY, so there's that.

Quote:

Originally Posted by NYTazman (Post 2268802)

(1)the phone rings ONLY in the take-out side of the building, not at the hostess stand....they can not determine the wait time since they are on the other side and not engaging with the seated restaurant area.

(2)And if they are busy in take-out (which recently has been up to an hour and a half wait), they can't go outside to check and even if the could,

1. This is completely idiotic. Why on earth would you not have the option when calling to "press 1 for reservations / hostess desk" or "press 2 for the carry-out desk" ? Today's phone systems easily accommodate that and it would improve flow and make customers happy leading to return business.

2. Also due to poor management. There is no reason to have that long of a wait in carry-out. Yes, I know it's hard to get workers. There has to be a better way. Piesano's is my favorite pizza in TV. For carry-out, I always place the order online, and it gives a pick-up time. But there is often a long line that you have to stand in just to get to the counter. Poor planning: have 2 counters, one for orders and one for pick-up of orders, with 2 separate lines ! Damn, I missed my calling as an efficiency consultant.

Quote:

Originally Posted by bsloan1960 (Post 2268292)

First- I really love Paisanos.

I'm just curious about a phone conversation I had with the person answering the phone.

I called and asked, "Is there a line waiting to be seated- or do you have seats open"? The young woman answered, "I'm sorry, I can't divulge that information". Huh? Why would that be protected information- who might be at risk?

The correct name of the restaurant is "Piesanos". It is a play on the Italian word "Paesano".

Quote:

Originally Posted by bsloan1960 (Post 2268292)

What if she told you there were seats open and when you got there the place was packed? The first thing you would say to her is I thought you told me there were seats open? Does she need to deal with something like that? She probably should have phrased her answer differently but I get her point

Quote:

Originally Posted by KenLee100 (Post 2268482)

Super!
That means I don't have to wait in line behind a whiney New Yorker.

Actually i find most whiners come from the midwest.

This post jumped the shark a few pages ago.

This time of year, expect lines .....

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Originally Posted by Gpsma (Post 2269477)

Actually i find most whiners come from the midwest.

Nah, that's just what New Yorkers tell themselves to feel better about their flaws.:D

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Originally Posted by Aces4 (Post 2270668)

Nah, that's just what New Yorkers tell themselves to feel better about their flaws.:D

What flaws???? New Yorkers are perfect.

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Originally Posted by golfing eagles (Post 2270681)

What flaws???? New Yorkers are perfect.

For sure for sure