Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#16
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My constructive criticism of restaurants would be I'd like to see more healthy choices on the menu, less sodium in dishes and definitely no salt on baked potatoes unless requested.
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#17
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Assuming a moderate amount of intelligence, I believe anyone can tell a legitimate criticism from one that's not. If a vegan or vegetarian complains about a steakhouse, will anyone think that's a legitimate complaint? As far as being careful about complaints, there will usually be both good and bad reviews. Should complainers pull their punches because they're afraid they might hurt business? Would that be an honest assessment? What happened to the virtue of honesty?[/QUOTE] Most restaurant managers, etc., either are not aware of this forum or don't have the time to go through 150+ posts to read what someone might say for or against their restaurant. They also don't have the time to teach themselves how to navigate this forum. Most owners or managers are not aware of this site. I know because I have asked many of them them. Gracie -- frankly, I would not put much stock in a restaurant the OP recommends or disses. I base my opinion on his many other threads and posts. Yes, Gracie -- you nailed it. If the OP doesn't understand what you nailed, he needs to read your post again and again until he does. The OP mentioned a "legitimate complaint" . . . Why in the world would a vegan complain about a steakhouse??? Come on, now! I would like to know if someone posts their opinion regarding that a restaurant not good, is that NOT a "legitimate complaint?" If it's posted, it is legitimate, even if others don't agree! That last paragraph is . . . . . . uh . . . . ?????
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A Promise Made is a Debt Unpaid ~~ Robert W. Service ~~ |
#18
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If you have a really valid complaint about awful service or food you should speak to the manager in person. They can't fix what they don't know is broken.
We went to a popular restaurant 3 times. Loved the location, service and decor. Did not care for the food. On the flip side, I hear rave reviews about this restaurant. However we have been to restaurants we love and then come on here and hear all kinds of complaints. I think we all have different expectations and tastes. I think we tend to get "egged on" by other complainers. i felt bad one time when the server asked me how my meal was and I told them. The manager came over and comped us in spite of me asking them not to. Another time my husband complained about a really awful dinner and they were very nice and gave him a meal to take home...with more of the awful dinner. Life is too short to worry abouth a bad meal or service. WE are lucky to have food on our tables. |
#19
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All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope. Winston Churchill |
#20
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I was thinking the same thing. We are so lucky to have enough food and mostly nice food too. I like that Flamingo Flo. Yes I do.
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It is better to laugh than to cry. |
#21
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I personally prefer to deal with things at the time they occur. In many cases my overall assessment of a restaurant includes how they respond to complaints. If they act like they could care less if I return to their establishment, then I don't. If they appreciate the input and at least try to take care of it I will always give them at least a second chance. Everyone can have a bad day. I do not take it out on the waiter/waitress if the food is bad since they did not cook it. If the service is substandard then so is the tip. If the service is lousy then I will politely let someone in management know my feelings without making it confrontational. Waiting until you are home and have had time to stew about an issue always makes it more of a problem than it needs to be in my opinion.
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#22
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Well said, FlamingoFlo.
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Barefoot At Last No act of kindness, no matter how small, is ever wasted. Saving one dog will not change the world, but surely for that one dog, the world will change forever. |
#23
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At times I have told managers about bad food or bad service, but usually not.
When they are standing right there, able to see with their own eyes that customers are unhappy with agonizingly slow service/bad food and they don't inquire, it says they do not care. I'm not going to aggravate myself explaining and defending my position to a manager who does not care. It ruins the entire outing. I have written a few short letters to tell them, and sometimes they call to learn more about the problem. It's their job to SEE and inquire about what's going on. I find that when a courteous, interested manager stops in at the table to ask how everything is, we tend to give praise for things simply because he/she took the initiative to ask, and act like they care. |
#24
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TV is one of the few places I'm aware of where Restaurants can provide mediocre food and average (at best) service and get away with it without affecting the bottom line. Many would not survive if they did not have the steady stream of Villagers to line their pockets. |
#25
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latex gloves and restaurants
sadly my husband and I would ate out 3 meals a day 7 days a week retired here hoping to continue. every restaurant we have gone into uses latex gloves for cooking. we are as is 17% of the medical field allergic (have to carry a pen). we are from new jersey and although we are used to seeing some restaurant owners wear gloves they are not latex. latex is for surgery and very explosive. so now we have to eat at home. anybody know of any good restaurants that do not use latex gloves?
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#26
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Public playing golf on TV "country club" courses, and EVERYONE paying greens fees, should give a clue at the outset that it is not a private, member-owned country club…...where about a dozen excellent golfers will have to take on a 2nd 30-hour/week job at night, sitting at endless board meetings figuring out where to cut costs in every other department except golf, without raising dues on golfers…..and listening to member complaints every time they come to enjoy themselves. Been there, done that…..it's aggravating. And the certain "better golfers" quickly become very territorial and possessive about tee times, dining areas, etc., and they tend to treat non-golfing members as 4th class citizens, not 2nd class!! |
#27
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All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope. Winston Churchill |
#28
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Too often managers view complaints as complaining for the sake of complaiing and won't take customers seriously and/or believe the customer is fishing for a freebie. I can tell you Athens owner is not one of those and implements customers suggestions.
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#29
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I can tell you are a decent cook, Rubicon. I haven't ever been to Athens Restaurant. What is YOUR favorite menu item there?
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It is better to laugh than to cry. |
#30
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An owner being present and watching is key. |
Closed Thread |
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