Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#16
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#17
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That is so disappointing. It's hard to gain a good reputation; so easy to lose it. Yet good management generally shines through. I can't help but shake my head at some of the stories I read about restaurants here on this forum.
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A great attitude is a choice, not a disposition |
#18
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Red Sauce has a great location, large outdoor bar and patio, nice inside bar area with entertainment, and a comfortable dining room. Can't rave about the food, but it is always an enjoyable evening.
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#19
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The good news is, because of the slow service I got to catch up on some of his great golf stories and trips since I saw him last...like his experience playing in a Pro-Am with Keegan Bradley. |
#20
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Do their receipts have a customer survey on them, like many chain stores do? If so, you should definitely respond. If not, maybe find the e-mail address to their headquarters and let them know about your disappointment, and comparison to how it was the previous times you'd been. Consistent acceptability is so important when it comes to a high quality experience, even in a mid-range restaurant. It doesn't have to be stellar amazing OMG foodie-perfect. But it does need to bring you back for the same reason you went there the last time.
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#21
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Great idea, BUT, it's been my personal experience that those establishments that have basically a 'captive audience' and are conveniently located...aren't all that interested/swayed by customer feedback. Primarily, because they know there will always be those that will continue to visit...due to those two attributes. |
#22
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#23
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If a superior location and lots of foot traffic doesn't result in substantial reductions in daily income/receipts...where's their incentive to even bother with feedback? |
#24
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Redsauce is run differently than the rest of the family restaurants. If you notice, Redsauce is never included in the family restaurant ads. Whoever runs Redsauce should leave the Suleiman Family.
The rest of their restaurants are great. |
#25
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Four of us went there a year ago. We had terrific pizzas. I mean terrific. We haven't been back since. I'm wondering if it has changed in that time. ??
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It's harder to hate close up. |
#26
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Red Sauce
We eat there frequently and think the food is very good and reasonably priced. The only time the service has been slow is when they are are full which is most of the time. We don't mind waiting because of the variety of great bread and good olive oil makes the time go quickly.
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#27
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Typically, their family restaurants has a family member or one of the owners in them almost all of the time. They don't need an anonymous customer survey, just ask to speak to the owner. They have always been very responsive and actually like to speak to their customers.
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"The secret of successful managing is to keep the five guys who hate you away from the four guys who haven't made up their minds." - Casey Stengel |
#28
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