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Just ask…
First of all always review the bill for proper charges. Question any additional charges, there may be a valid reason…
Remember that tipping is a substantial part of your server’s income and should represent your satisfaction with the quality of their service. It is a luxury to have your meals prepared, served and dishes cleared/washed, so respect all the staff for their labors and courtesy. In our current environment with all the difficulties hiring good people I reward my servers with higher than normal tips (30-35% or more) for their willingness to work for me. A bonus for a job well done! Respect that shortages in staffing cause delays in service and don’t penalize the staff, unless they are rude or incompetent… (a big tip isn’t always deserved). Enjoy being served and share your bounty, it is rewarding in the end! (Historical note: TIPS were often paid in advance “To Insure Prompt Service” {TIPS}) |
People who continue to work while others opt out for whatever reason (great resignation, recipients of entitlement funding, etc) are not owed unusually high tips (30-35%). You are not the norm if you are doing this. Tipping has gotten way out of control! Every register flipped back at you demands a tip even if you order at a counter, pick your food up yourself and buss your own table. I leave a tip commensurate for the service. Like it is meant to be.
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No server is worth a 30-35% tip!
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You can change a courtesy charge but not a credit card service charge according to my credit card processor when I ran my business.
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I believe the price I pay for my meal goes towards paying the server the legally mandated minimum wage. I believe the tip I leave for the server is in addition to that minimum wage. If the "service charge" is actually used to pay the minimum wage then: 1. The restaurant misled me as to the real cost of my meal - instead of being charged $40 I was really charged $47.20 2. While I was led to believe I was putting $7.20 extra into the server's pocket, that money really went into the owner's pocket. 3. I unintentionally end up "stiffing" a server who provided decent service and that matters to me a lot |
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I understand your point, but I don't think the restaurant can have it both ways. If they are charging a service charge for service, I don't think they should keep that money, and then to expect the customer to pay an additional fee in the form of a tip to the server. Just my opinion. |
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I agree that the restaurant should not keep that money and then expect the customer to pay an additional tip. However, I believe that is exactly what the ruling was in the Miami case. (and one of the posted links listed similar rulings in the past). You and I seem to agree on how things *SHOULD* work which is why I care that the sometimes don't actually work that way. |
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Yes, we agree on how things should be, but I am not going to lose any sleep worrying about how much money restaurant servers make. |
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Amazon did something similar like this and it cost them $61 million in wage reimbursement it’s offsetting the labor cost of employer the servers won’t be making $6.85 hourly!
“ At the start of the Amazon Flex program, the company paid drivers at least $18 per hour plus 100% of customer tips. But in late 2016, the FTC says Amazon made secret changes to the program without telling drivers or customers. Rather than passing 100% of tips on to drivers, Amazon pocketed about a third of each tip to offset the guaranteed minimum Amazon promised to drivers. As the complaint explains it, “[F]or a one-hour block offering $18-$25, if Amazon’s base rate in the particular location was $12, and the customer left a $6 tip for the driver, then Amazon paid the driver only $12 and used the full customer tip of $6 to reach its minimum payment of $18 to the driver.” In other words, despite representations to drivers and customers, Amazon took a sizable portion of the tips customers expressly earmarked for drivers and used the money to reduce its own labor costs.” |
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