[merrymini]

Not everyone who lives in the Villages is rich.
Not everyone eating out is nasty but there are always some.
I would never leave a 20 percent tip for bad service.
If you do not like the Villages or the people who live here you are free to go elsewhere.
The work ethic is dead but respond when you hit them in the wallet.
Tried Cody’s once when I got here seven years and never went back, terrible restaurant.
Top income people pay most of the taxes.

[jammaiora]

Why didn't you walk out after the first 30 min. experience. No tip was appropriate based on waitress attitude and lack of service. By tipping her, your reenforced and condoned her behavior. She will continue to be the same way.

[nn0wheremann]

Part of this is a generational thing. No one is at fault. It is what it is. The steaks are pre-cooked, warmed in a sous vide pot, then finished on the grill. Rare might no longer be an option if that is not programmed into the cooking instructions. Cut the tip for rude or ineffective service, or else you encourage that kind of service.

[jdulej]

Originally Posted by merrymini

Not everyone who lives in the Villages is rich.
Not everyone eating out is nasty but there are always some.
I would never leave a 20 percent tip for bad service.
If you do not like the Villages or the people who live here you are free to go elsewhere.
The work ethic is dead but respond when you hit them in the wallet.
Tried Cody’s once when I got here seven years and never went back, terrible restaurant.
Top income people pay most of the taxes.

Not everyone who lives in the Villages is rich. Compared to outside the Villages, they are
Not everyone eating out is nasty but there are always some. True
I would never leave a 20 percent tip for bad service. Your choice
If you do not like the Villages or the people who live here you are free to go elsewhere. Thinking about it hard.
The work ethic is dead but respond when you hit them in the wallet. No it isn't Just for crappy jobs and it' about time
Tried Cody’s once when I got here seven years and never went back, terrible restaurant. I like it
Top income people pay most of the taxes. As a % of income - no way

[FromNY]

Originally Posted by Koapaka

Decided to go out to eat this evening, and went to Cody's Roadhouse at Lake Sumter.

Got seated, and waited and waited and waited for our server to come and even ask us for drink order. I would say it was at least 15 minutes, but hey, everyone is short staffed...so we just enjoyed waiting. Came and took our drink order, wanted a bottle of wine and 2 waters. Another 15 minutes LITERALLY before the water was served. Oh, no wine, what else do you want (claims they only had ONE of the bottle selections listed....ok, no problem, hubby has a beer and I stick with my water). Order was taken at that time. Hubby asked for his steak cooked rare.....she responds cant promise that buy will request.) Now, at what point does the customer not have the right to request the temp they want their steak cooked?? I ordered chicken wings. Literally, another 20 minutes passed and when she waltzes by to serve the people that have come in way after us, I ask about the beer. "Oh, I put the order in, I have to wait for them to serve it" was her response. No apology, no let me check on it...basically, "not my fault". Beer finally arrives about 10 minutes later....still no food. We actually watched people come in, get seated, get served and enjoying their meal being waited on by other servers as we sat and waited. Never offered to refill water, just kept asking "everything alright here" every time she passed by. Finally, food arrives. Hubby orders another beer since he has been drinking the other one during the extended wait....never comes. Bottom line, I have been the person preaching patience as we deal with these staff shortages...but it was apparent this particular server was NO hurry, not my fault, get there when I get there mode.

I actually was so unhappy I seriously considered leaving no tip. I could not bring myself to do it and tipped the 20% minimum we always leave (And for exceptional service we have left as much as 100% of the bill....trust me, CHASE credit card sends me constant email notifications, "did you intend to leave this percentage as tip?"), but gotta wonder....think we will be eating at home a lot more this winter as the snowbirds return.

At what point does the "short staffed" issue start to allow incompetence to rule the day?? There HAS to be a limit, where do you draw the line???

Sorry to say, this has really turned us off to Cody's. The entire experience was actually that sad.

Cody's food and service was not so great before Covid . That being said. Did you ask to speak to management. A new server may require some teaching. That only occurs when people bring situations to the attention of the manager. Leavening a generous tip does not improve service. Speaking to the server or manager may make a difference. Leave the tip in accordance to service, maybe 10%

[jbartle1]

When the misinformation stops.

[CoachKandSportsguy]

lets take a look at the jobs market,
20 Fastest Growing Jobs: 2020-2030 - The Big Picture

and maybe you might see where the intelligent, courteous, career minded young people are headed, versus a no benefit, rural job with no night life without an hour drive, which is tough to return after a few drinks. . . other than Disney, which probably pays better and has bigger parties after work, and i even bet the sex is better after work as well

[OhioBuckeye]

Originally Posted by Koapaka

Decided to go out to eat this evening, and went to Cody's Roadhouse at Lake Sumter.

Got seated, and waited and waited and waited for our server to come and even ask us for drink order. I would say it was at least 15 minutes, but hey, everyone is short staffed...so we just enjoyed waiting. Came and took our drink order, wanted a bottle of wine and 2 waters. Another 15 minutes LITERALLY before the water was served. Oh, no wine, what else do you want (claims they only had ONE of the bottle selections listed....ok, no problem, hubby has a beer and I stick with my water). Order was taken at that time. Hubby asked for his steak cooked rare.....she responds cant promise that buy will request.) Now, at what point does the customer not have the right to request the temp they want their steak cooked?? I ordered chicken wings. Literally, another 20 minutes passed and when she waltzes by to serve the people that have come in way after us, I ask about the beer. "Oh, I put the order in, I have to wait for them to serve it" was her response. No apology, no let me check on it...basically, "not my fault". Beer finally arrives about 10 minutes later....still no food. We actually watched people come in, get seated, get served and enjoying their meal being waited on by other servers as we sat and waited. Never offered to refill water, just kept asking "everything alright here" every time she passed by. Finally, food arrives. Hubby orders another beer since he has been drinking the other one during the extended wait....never comes. Bottom line, I have been the person preaching patience as we deal with these staff shortages...but it was apparent this particular server was NO hurry, not my fault, get there when I get there mode.

I actually was so unhappy I seriously considered leaving no tip. I could not bring myself to do it and tipped the 20% minimum we always leave (And for exceptional service we have left as much as 100% of the bill....trust me, CHASE credit card sends me constant email notifications, "did you intend to leave this percentage as tip?"), but gotta wonder....think we will be eating at home a lot more this winter as the snowbirds return.

At what point does the "short staffed" issue start to allow incompetence to rule the day?? There HAS to be a limit, where do you draw the line???

Sorry to say, this has really turned us off to Cody's. The entire experience was actually that sad.

Small businesses don’t have employees. It’s either employees not making enough money or it’s more money to stay home & collect easy unemployment money or more places are making $15. an hr. somewhere else. It’s really bad hear in Texas too. It might get worse because S.S. sounds like it wil end this week.

Management is quick to offer something free off the menu if you complain instead of fixing the problem. I vote with my money and choose to spend it at other restaurants. Until enough of us stop going there the motivation is missing to fix the root cause. Money is the motivator not pride regarding good service and food at reasonable prices. We go back every once in a while to see if anything has changed.

[BlackhawksFan]

Originally Posted by Koapaka

Decided to go out to eat this evening, and went to Cody's Roadhouse at Lake Sumter.

Got seated, and waited and waited and waited for our server to come and even ask us for drink order. I would say it was at least 15 minutes, but hey, everyone is short staffed...so we just enjoyed waiting. Came and took our drink order, wanted a bottle of wine and 2 waters. Another 15 minutes LITERALLY before the water was served. Oh, no wine, what else do you want (claims they only had ONE of the bottle selections listed....ok, no problem, hubby has a beer and I stick with my water). Order was taken at that time. Hubby asked for his steak cooked rare.....she responds cant promise that buy will request.) Now, at what point does the customer not have the right to request the temp they want their steak cooked?? I ordered chicken wings. Literally, another 20 minutes passed and when she waltzes by to serve the people that have come in way after us, I ask about the beer. "Oh, I put the order in, I have to wait for them to serve it" was her response. No apology, no let me check on it...basically, "not my fault". Beer finally arrives about 10 minutes later....still no food. We actually watched people come in, get seated, get served and enjoying their meal being waited on by other servers as we sat and waited. Never offered to refill water, just kept asking "everything alright here" every time she passed by. Finally, food arrives. Hubby orders another beer since he has been drinking the other one during the extended wait....never comes. Bottom line, I have been the person preaching patience as we deal with these staff shortages...but it was apparent this particular server was NO hurry, not my fault, get there when I get there mode.

I actually was so unhappy I seriously considered leaving no tip. I could not bring myself to do it and tipped the 20% minimum we always leave (And for exceptional service we have left as much as 100% of the bill....trust me, CHASE credit card sends me constant email notifications, "did you intend to leave this percentage as tip?"), but gotta wonder....think we will be eating at home a lot more this winter as the snowbirds return.

At what point does the "short staffed" issue start to allow incompetence to rule the day?? There HAS to be a limit, where do you draw the line???

Sorry to say, this has really turned us off to Cody's. The entire experience was actually that sad.

Pandemic or not, Cody's service has always been poor, no matter which location. Everything you experienced I have experienced in all three, now just two Village's locations. It's systemic, not pandemic.

[Escape Artist]

Originally Posted by BlackhawksFan

Pandemic or not, Cody's service has always been poor, no matter which location. Everything you experienced I have experienced in all three, now just two Village's locations. It's systemic, not pandemic.

True. Some restaurants are just badly run and these shortcomings are exacerbated by events like a pandemic.

[MDLNB]

Originally Posted by jdulej

Not everyone who lives in the Villages is rich. Compared to outside the Villages, they are
Not everyone eating out is nasty but there are always some. True
I would never leave a 20 percent tip for bad service. Your choice
If you do not like the Villages or the people who live here you are free to go elsewhere. Thinking about it hard.
The work ethic is dead but respond when you hit them in the wallet. No it isn't Just for crappy jobs and it' about time
Tried Cody’s once when I got here seven years and never went back, terrible restaurant. I like it
Top income people pay most of the taxes. As a % of income - no way

50% of the population pay NO federal income taxes. Probably half the middle class are included in that number. The average income in the villages IS lower middle class.
The wealthy carry the rest of the country in UN-Constitutional income taxes. Yes, it is illegal to discriminate and the federal tax system discriminates and penalizes the achievers. I agree with that post that you HAD to respond to, that there are some "nasty" folks in The Villages and if they do not like it here they should feel free to move elsewhere. All those folks do is bring down a really nice place to live. And it was very nice until the folks that hated it up North decided to come down here and make it just like up North where they left.

[MDLNB]

If I get bad service, I do not return. If the food is not as good as I can get at home, I do not return. If the service is bad, I still give the waitress the benefit of doubt in case she is having a bad day, but I will give the minimum tip. I do not wish to encourage bad service. It the service is good, I always give above the average tip.
Since Covid, I have found that I can usually cook the same meal faster, better and cheaper. AND I give myself a great tip!

[Sherry8bal]

Originally Posted by Koapaka

Decided to go out to eat this evening, and went to Cody's Roadhouse at Lake Sumter.

Got seated, and waited and waited and waited for our server to come and even ask us for drink order. I would say it was at least 15 minutes, but hey, everyone is short staffed...so we just enjoyed waiting. Came and took our drink order, wanted a bottle of wine and 2 waters. Another 15 minutes LITERALLY before the water was served. Oh, no wine, what else do you want (claims they only had ONE of the bottle selections listed....ok, no problem, hubby has a beer and I stick with my water). Order was taken at that time. Hubby asked for his steak cooked rare.....she responds cant promise that buy will request.) Now, at what point does the customer not have the right to request the temp they want their steak cooked?? I ordered chicken wings. Literally, another 20 minutes passed and when she waltzes by to serve the people that have come in way after us, I ask about the beer. "Oh, I put the order in, I have to wait for them to serve it" was her response. No apology, no let me check on it...basically, "not my fault". Beer finally arrives about 10 minutes later....still no food. We actually watched people come in, get seated, get served and enjoying their meal being waited on by other servers as we sat and waited. Never offered to refill water, just kept asking "everything alright here" every time she passed by. Finally, food arrives. Hubby orders another beer since he has been drinking the other one during the extended wait....never comes. Bottom line, I have been the person preaching patience as we deal with these staff shortages...but it was apparent this particular server was NO hurry, not my fault, get there when I get there mode.

I actually was so unhappy I seriously considered leaving no tip. I could not bring myself to do it and tipped the 20% minimum we always leave (And for exceptional service we have left as much as 100% of the bill....trust me, CHASE credit card sends me constant email notifications, "did you intend to leave this percentage as tip?"), but gotta wonder....think we will be eating at home a lot more this winter as the snowbirds return.

At what point does the "short staffed" issue start to allow incompetence to rule the day?? There HAS to be a limit, where do you draw the line???

Sorry to say, this has really turned us off to Cody's. The entire experience was actually that sad.

But you see, there's the problem. You STILL left a 20% tip so that server thinks she's doing a fantastic job and that you liked her service so why should she make any effort to do anything different? That's what a tip is for - GREAT SERVICE!! You got what you deserved.

[Wyseguy]

Originally Posted by jdulej

Not everyone who lives in the Villages is rich. Compared to outside the Villages, they are
Not everyone eating out is nasty but there are always some. True
I would never leave a 20 percent tip for bad service. Your choice
If you do not like the Villages or the people who live here you are free to go elsewhere. Thinking about it hard.
The work ethic is dead but respond when you hit them in the wallet. No it isn't Just for crappy jobs and it' about time
Tried Cody’s once when I got here seven years and never went back, terrible restaurant. I like it
Top income people pay most of the taxes. As a % of income - no way

Anyone who says "in no way do the top income earners pay more taxes", I know right away that this person really is ignorant of the facts. The top 1% pay almost 40% of the taxes. The bottom 50% pay 3.04%. People can argue that the wealthy should pay more than they currently are (top 3% pay over 50%), but anyone who says the wealthy pay less than others is not educated on the facts.