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-   -   Why do so many restaurants fail in The Villages? (https://www.talkofthevillages.com/forums/restaurant-discussions-90/why-do-so-many-restaurants-fail-villages-15889/)

Bogie Shooter 01-30-2009 07:11 PM

Where is De-lites?

Muncle 01-30-2009 11:27 PM

Quote:

Originally Posted by marantho (Post 186055)
Muncie,

Have you ever been there? These people are also running a store in Inverness and they are not having troubles there. If the story is true, their rising rent is a big part of the problem...just a thought.

Fine -- there could be a lot of reasons for potential failure, but the weather??? This has been a very mild and dry winter (don't look outside today!) and last summer/fall wasn't bad at all.

Have no idea what rent or % they pay, but I've never been impressed by that location. The coffee shop seemed to do okay but I can't help but think that an ice cream parlor (or over-priced bakery) would do far better well to the east of that location. Maybe in time, but not now.

Living the Life 01-31-2009 07:51 AM

Quote:

Originally Posted by marantho (Post 185864)
Has anyone heard that de-Lites may be closing down...bad economic times and cold weather has slowed business and now, the Villages is raising the rent!!! Great timing!!!

I hope this is just a viscious rumor...but just in case, everybody should go over and have a nice ice cream...love this place, don't want to see it go!!!

marantho

Rent does not get randomly raised on commercial properties. Commercial leases are normally 5 years in duration and all cost components are defined in the lease at the time of execution. If rent goes up year after year, that would have been a pre-negotiated term in the lease.

GatbTester 02-02-2009 03:39 PM

Running a business
 
Longevity has much to do with knowing how to run a business; however when the developer takes such a huge cut right off your bottom line every month, perhaps the knowledge that one needs is when to NOT sign a contract. True many businesses fail in the first year, but giving back some 8-9% each month is ridiculous as well. Knowing where to open one's store has more to do with future success than anything else. The developer's greed has caused many a business to go down the drain.

diskman 02-02-2009 05:57 PM

what i am reading about rents makes no sense because
 
Quote:

Originally Posted by GatbTester (Post 186600)
Longevity has much to do with knowing how to run a business; however when the developer takes such a huge cut right off your bottom line every month, perhaps the knowledge that one needs is when to NOT sign a contract. True many businesses fail in the first year, but giving back some 8-9% each month is ridiculous as well. Knowing where to open one's store has more to do with future success than anything else. The developer's greed has caused many a business to go down the drain.

The developers are well aware of what it takes to make a go of it in TV, considering seasonality etc. etc. etc. It would be to their benefit for stores to make it rather than a slew of empty stores and failures. I think it has to be the quality of the product and the service and websites like this which spread the word of unhappiness really fast.barf :shrug:

Muncle 02-02-2009 08:27 PM

Quote:

Originally Posted by GatbTester (Post 186600)
Longevity has much to do with knowing how to run a business; however when the developer takes such a huge cut right off your bottom line every month, perhaps the knowledge that one needs is when to NOT sign a contract. True many businesses fail in the first year, but giving back some 8-9% each month is ridiculous as well. Knowing where to open one's store has more to do with future success than anything else. The developer's greed has caused many a business to go down the drain.

It's not like TV is the only company that take a significant % of a tenant's business. It's very common. In KC, JC Nichols, the owner/developer of the Country Club Plaza and many other facilities, has been doing it for years. I would certainly think Disney does it and wouldn't be surprised if the Atlanta Underground, Detroit Ren Center, and other such facilities had similar arrangements. Many of these place kick out under-performing stores.

diskman 02-03-2009 02:15 PM

Quote:

Originally Posted by Muncle (Post 186645)
It's not like TV is the only company that take a significant % of a tenant's business. It's very common. In KC, JC Nichols, the owner/developer of the Country Club Plaza and many other facilities, has been doing it for years. I would certainly think Disney does it and wouldn't be surprised if the Atlanta Underground, Detroit Ren Center, and other such facilities had similar arrangements. Many of these place kick out under-performing stores.

from what i have been reading i think Morse family probably gouging comercial tenants

Living the Life 02-03-2009 09:11 PM

Quote:

Originally Posted by GatbTester (Post 186600)
Longevity has much to do with knowing how to run a business; however when the developer takes such a huge cut right off your bottom line every month, perhaps the knowledge that one needs is when to NOT sign a contract. True many businesses fail in the first year, but giving back some 8-9% each month is ridiculous as well. Knowing where to open one's store has more to do with future success than anything else. The developer's greed has caused many a business to go down the drain.

It appears that many here make comments about "the developers cut" without knowing facts about retail leases or how they are put together. To be clear, I am not a Villages employee....but always assuming that the Villages takes a cut and that is the reason for failures is absurd. Most commercial retail leases have clauses for a percent of sales over a certain revenue figure...but not from dollar one. Most business people would be happy to write a check if they had achieved the level of revenue required for the percent to be paid. If someone has a lease to pay a percentage at dollar one, it is probably due to a negotiated fixed amount per month...plus the percentage. As Donald Trump said it's all in the art of the deal finding the terms that will provide a happy balance between the person signing the lease and the developer providing the lease.

Bogie Shooter 02-03-2009 09:18 PM

Quote:

Originally Posted by diskman (Post 186768)
from what i have been reading i think Morse family probably gouging comercial tenants

Are you reading the TOTV? Does anyone really know the real story, that is posting on this thread?

aln 02-03-2009 10:39 PM

Why is the title of the thread "why do so many restaurants FAIL...".
Actually, we should consider why so many are successful.....
TooJays, McCalls, Pauly's (3 locations now), Bravo, Subway, J Rockets, Thai Ruby, The Tea Plantation, Beef O'brady's, Starbucks, Marguerita Republic, Bourbon St, Panera, Ruby Tuesday, RJ Gators, Vk Japanese Steakhouse, Mo's, Outback, Carrabas', ChickFilet, Seafood Galley, Sonrise, The Village Eatery, Crispers, SteaknShake and on and on (sorry for those I missed).
With all the successes, there's probably a valid reason for failing other than rent. IMHO

GatbTester 02-03-2009 11:01 PM

I have to agree that having a less than stellar business plan, hiring young kids to work all types of hours, and expecting a great living to come to their doors because of their location has been the downfall of many businesses here in The Villages. Many business owners either rush into a storefront representing a product or service that may be a difficult sell to our senior citizens. I believe that more study is needed by perspective retailers of the perils they may face as well as is there product or service "good." Take for example the quick demise of "Whiskey Creek," "The Copper Pot," and the "Old Time Bakery."

jtdraig 02-07-2009 05:35 PM

You make good points and the characteristics of the successful restaurants that seem to have staying power would make a good overview for future success. However, too many really have failed and struggled over the past four years. So, it is worth trying to see what makes a success and what causes failure. I would submit that the business environment and certainly the rapid judgment spread on line does a lot to make or break a restaurant fairly or not. Restaurants opening here have to do their due diligence and they should be assisted by the Leasing Agents. Closed storefronts that continue to remain so don't do much good and become a drag on the reputation of the Town Squares. Everyone comes in here with a deal on rent and other charges so it's a level playing field (perhaps). The difference in what makes a restaurant a success is in their menu selections, prices, kitchen management, service management, and prompt resolution of complaints. If a restaurant has this together at opening, they most likely have a chance. If they do not, they have a greater chance of failure and inability to recover from a mistake. There doesn't seem to be a happy medium.

mountainlegacyhomes 03-15-2009 06:56 PM

It's called Greed
 
They fail due to GREED, the high rents required by the Villages, which far exceed the national average, along with a required % of their sales, kill all the businesses. Prices reflect those issues, and in turn, with such high prices, they fail. Previous owner of 3 restaurats in the Altanta market, I can assure you with such demands from the landlord, failure will always be the outcome. Until this changes within the Village Managment we are going to continue to see them come and go, sad I think!

OutsiderWithInterest 03-31-2009 10:55 PM

.

chuckinca 03-31-2009 11:01 PM

Lousy food

SABRMnLgs 04-02-2009 08:13 PM

Simple idea
 
I have never been a business owner so perhaps I am speaking out of a cocked hat, but I have been reading a lot of posts that blame "rent" (yeah, a 4 letter word) as one of the reasons a business closes.
Again having no idea about a business, may I offer this suggestion. Build your own place. You pay only for the land and construction. Then the place is yours, lock stock and soda fountain.
I have read where a number of doctors offices were built by them and their partners. They answer to no one except possibly their partners.
How bout this. 5-6 business owners get together and purchase a parcel of land. Say that piece of property on 466 by the Fresh Market place. They pool their money, buy the property and build on it to suit themselves. They bought it, they own it, they build it. Nothing to answer for from the Villages as the property is now their's do with whatever (as long as they are in state code).
There would be a large initial outlay of monies, yes, but no rent and no one with their hand out looking for a "deal" on rent. Eventually, it would pay for itself if the business were run properly. Or am I being too logical and simple?

oldguy 09-02-2009 08:37 AM

I had a chili dog there, lots of chili, onions and cheddar cheese, set me back a whole @$2.40. A good all beef hot dog. I dont think that is a high price for a dog. Also, I dont use my credit card for a 2 dollar purchase. I think you just want travel miles, that is your complaint.

oldguy 09-02-2009 08:43 AM

I eat there all the time, and $2.40 for a chili dog is a great deal. I pay cash for 2 dollar purchases, and burger king serves their food on a paper, what is the problem? Its a fast food place, do you understand that. But they have great food. Even my wife likes the place. That is really something!!!!! Please dont ever go to Big City Grill. I dont want to hear you or your complaining wife ruin ours and others good eating experience!!

zcaveman 09-02-2009 11:01 AM

Quote:

Originally Posted by oldguy (Post 223534)
I had a chili dog there, lots of chili, onions and cheddar cheese, set me back a whole @$2.40. A good all beef hot dog. I dont think that is a high price for a dog. Also, I dont use my credit card for a 2 dollar purchase. I think you just want travel miles, that is your complaint.

Where is there??

katezbox 09-02-2009 03:00 PM

Quote:

Originally Posted by SABRMnLgs (Post 197134)
I have never been a business owner so perhaps I am speaking out of a cocked hat, but I have been reading a lot of posts that blame "rent" (yeah, a 4 letter word) as one of the reasons a business closes.
Again having no idea about a business, may I offer this suggestion. Build your own place. You pay only for the land and construction. Then the place is yours, lock stock and soda fountain.
I have read where a number of doctors offices were built by them and their partners. They answer to no one except possibly their partners.
How bout this. 5-6 business owners get together and purchase a parcel of land. Say that piece of property on 466 by the Fresh Market place. They pool their money, buy the property and build on it to suit themselves. They bought it, they own it, they build it. Nothing to answer for from the Villages as the property is now their's do with whatever (as long as they are in state code).
There would be a large initial outlay of monies, yes, but no rent and no one with their hand out looking for a "deal" on rent. Eventually, it would pay for itself if the business were run properly. Or am I being too logical and simple?

SABR,

You are being logical - but, yes, also a bit oversimplified. Yes, the landlord makes a profit on properties rented. But he (sorry business gals) also assumes liability for property damages and risks. Some of this can be passed on to the tenant, but...

The main issue is the old time value of money. Let's assume you and 4 colleagues have $500,000 to buy a parcel of land to build a store/restaurant. By investing in the business, you lose the opportunity of investing it elsewhere. If you have to borrow the money, that may cost as much over time as rent. And you have the risk/liability.... And only part of your cash outlay is deductible for taxes.... And you have to hire someone to manage the property...

Most of the chains and big box stores lease rather than buy. Why? For the reasons I outlined above plus leasing gives them the ability to walk away from a non-profitable location and they are in the retail/food service business, not the real estate business.

Personally, I would like to see TV offer some discounted rates at their properties on the squares. NOT because I think the developer OWES it to us (I DON'T), but because I think it is good business sense. Having so many stores vacant is an eyesore, it detracts buyers and some revenue is better than none.

k

Muncle 09-02-2009 04:33 PM

Quote:

Originally Posted by katezbox (Post 223590)
SABR,

You are being logical - but, yes, also a bit oversimplified. Yes, the landlord makes a profit on properties rented. But he (sorry business gals) also assumes liability for property damages and risks. Some of this can be passed on to the tenant, but...

The main issue is the old time value of money. Let's assume you and 4 colleagues have $500,000 to buy a parcel of land to build a store/restaurant. By investing in the business, you lose the opportunity of investing it elsewhere. If you have to borrow the money, that may cost as much over time as rent. And you have the risk/liability.... And only part of your cash outlay is deductible for taxes.... And you have to hire someone to manage the property...

Most of the chains and big box stores lease rather than buy. Why? For the reasons I outlined above plus leasing gives them the ability to walk away from a non-profitable location and they are in the retail/food service business, not the real estate business.

Personally, I would like to see TV offer some discounted rates at their properties on the squares. NOT because I think the developer OWES it to us (I DON'T), but because I think it is good business sense. Having so many stores vacant is an eyesore, it detracts buyers and some revenue is better than none.

k


Darn you, Kate. Here you are bringing sense and economic reality into a discussion where emotion and financial ***** (pen*s) envy of the developer are primary motivators. Will you never learn?

Re your last point, I really like it. I believe that appearance of prosperity is critical to the success of such places as the squares. I wouldn't be a bit surprised if some of the smaller boutiques were already getting some break. Also, areas like Colony should be getting some rent/percentage breaks until construction across 466A picks up. May already be happening.

Seemingly, the major issue for TV businesses is in-season/off-season. Two apparent solutions seem to be different rents/percentages for different seasons or better business management so new owners don't confuse February profits with July projections.

But I could be wrong.



`

JeanneBeannie 09-02-2009 04:34 PM

Mmmmm Chili Dogs!!!
 
OldGuy....I am sorry if I missed it in the earlier posts, but chili dogs are my absolute favorite in the world!!!! :icon_hungry: I will be there next month, what is the name of the place with these yummy chili dogs please? :bowdown:
Thank you!! :beer3:

oldguy 09-03-2009 08:35 AM

You can get a good chili dog at Big City Grill at spanish springs is my favorite, all beef hot dog, chili, onions, and cheddar cheese..$2.40. ad fries and a coke for 2.25 more
fills me up, and taste "Yummy!!!!!" and a great deal too! Even my wife likes the place.

marianne237 09-03-2009 09:24 AM

Do hope big City Grill reopens on 466. You're right about the chili dogs!

JeanneBeannie 09-03-2009 02:56 PM

Thank You!!!
 
Quote:

Originally Posted by oldguy (Post 223699)
You can get a good chili dog at Big City Grill at spanish springs is my favorite, all beef hot dog, chili, onions, and cheddar cheese..$2.40. ad fries and a coke for 2.25 more
fills me up, and taste "Yummy!!!!!" and a great deal too! Even my wife likes the place.

Thank you OldGuy :mademyday:
Its going to be hard to wait a month for this chili dog, but sounds like it will be well worth the wait! :icon_hungry:
Hope to see you and your wife there too! :beer3:

katezbox 09-03-2009 08:58 PM

Quote:

Originally Posted by Muncle (Post 223611)
Darn you, Kate. Here you are bringing sense and economic reality into a discussion where emotion and financial ***** (pen*s) envy of the developer are primary motivators. Will you never learn?

Re your last point, I really like it. I believe that appearance of prosperity is critical to the success of such places as the squares. I wouldn't be a bit surprised if some of the smaller boutiques were already getting some break. Also, areas like Colony should be getting some rent/percentage breaks until construction across 466A picks up. May already be happening.

Seemingly, the major issue for TV businesses is in-season/off-season. Two apparent solutions seem to be different rents/percentages for different seasons or better business management so new owners don't confuse February profits with July projections.

But I could be wrong.



`

Munc,

You make me blush.... but I agree - maybe the % of the take needs tio be only in certain months to help folks get past the summer days. Anthing to keep those shops/restaurants occupied.

PS - Red Sauce seems to have found success with karaoke....

donsimson 09-05-2009 06:41 PM

Why do restaurants fail?
 
There are only three reasons a restaurant or any business will fail.
1-Poor Service 2-Poor product 3-Poor management. Just look at Margarita Republic and Toojays. They are thriving and the businees across the stree fail. It can't be Rent or %. They are paying the same thing as the failed ones. Go back to reasons 1,2, & 3.

Living the Life 09-06-2009 09:49 AM

Quote:

Originally Posted by mountainlegacyhomes (Post 194094)
They fail due to GREED, the high rents required by the Villages, which far exceed the national average, along with a required % of their sales, kill all the businesses. Prices reflect those issues, and in turn, with such high prices, they fail. Previous owner of 3 restaurats in the Altanta market, I can assure you with such demands from the landlord, failure will always be the outcome. Until this changes within the Village Managment we are going to continue to see them come and go, sad I think!

The rents are very fair and comparable to similar quality locations. Shame on businesses that don't have a business plan and understand their balance sheet. They know the rent going in to the deal.

As far as % of sales, this is a very common practice for commercial leased properties. It getting kind of old to hear over and over that businesses fail because of rent and the developer. Businesses fail because of poor service, poor management, poor product or a combination of the above.

oldguy 09-13-2009 02:57 AM

oh, boy, sabrmnlgs, $2.25 for a hot dog is steep to you. You say normally you dont put a restaurant down on one visit, but you had to make an exception, I dont believe it for a second. They take my credit cards, maybe yours is over limit. Me and my wife can eat there for less then $10. I know that is very steep for you, being over on your credit cards. I think you should just go to the Christian Food Pantry, they will help you out. I said in another post, you are part of the 15% of the villagers that made the village change for the worse. just my slant on it.

sunday 09-13-2009 08:33 AM

The rents in The Villages are consistant to the rents in similar domographics, that is a fact. However, the spending habits of the residents are not...nor are the % hurdles set forth by the landlords.
What this means for business owners is, that in order to succeed, you must be prepared to operate with extremely tight margins and win in volume... It's a massive amount of work for a little return.
The up side... The Villages is an excellent proving ground for restauranteurs, in that if you have the dexterity to survive in this market for 5 years with above a 1% net profit margin. You can take the "experience" gained, and operate very lucritively anywhere in the country.


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