World of Beer Strange Policy

World of Beer Strange Policy

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World of Beer Strange Policy
  #1  
Old 12-04-2018, 01:30 PM
retiredguy123 retiredguy123 is online now
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Went to World of Beer in Brownwood with 3 other people last night for the 5 dollar burgers. The guy told us that there would be a 20-30 minute wait. I noticed that there were 3 empty tables in the dining area and another 3 in the bar area. So, I said that we would buy drinks at the bar and sit in the bar area until we could be served. He told us that we could not sit at a table in the bar, and that we had to leave the restaurant until he called us on the phone. Does anyone think this is a good policy for a restaurant to have? They would have made more money on the drinks than the 5 dollar burgers.
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  #2  
Old 12-04-2018, 01:37 PM
VillageIdiots VillageIdiots is offline
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There is a detail or two missing here or something strange was going on. How does a "World" of beer discourage people from going to the bar?
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Old 12-04-2018, 01:47 PM
retiredguy123 retiredguy123 is online now
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Originally Posted by VillageIdiots View Post
There is a detail or two missing here or something strange was going on. How does a "World" of beer discourage people from going to the bar?
No details missing. He said we could sit at the bar, but there were no seats available. We could not sit at a table in the bar, even though there were 3 empty high tables.
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  #4  
Old 12-04-2018, 01:55 PM
rivaridger1 rivaridger1 is offline
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Sometimes I find it amazing the number of people employed in the " hospitality business " that have never looked up the Webster's definition of hospitality.
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Old 12-04-2018, 02:00 PM
VillageIdiots VillageIdiots is offline
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Originally Posted by retiredguy123 View Post
No details missing. He said we could sit at the bar, but there were no seats available. We could not sit at a table in the bar, even though there were 3 empty high tables.
All I can think of, then, is that they had the number of tables available that they had staff to cover and were not sitting people at tables because of a short staff. A little strange, maybe, but there may be a corporate policy that they can only commit a certain number of tables per wait staff to ensure customer service.
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Old 12-04-2018, 02:09 PM
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billethkid billethkid is offline
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I would have thought the question would have been with 6 empty tables why the half hour wait?
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Old 12-04-2018, 02:14 PM
retiredguy123 retiredguy123 is online now
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I agree. Obviously, they were short on wait staff. But, I am sure that the bartender would have wanted a tip had I been allowed to pick up the drinks at the bar. Good bartenders seem to be able to handle a lot of business when they need to.

Last edited by retiredguy123; 12-04-2018 at 07:35 PM.
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  #8  
Old 12-04-2018, 02:14 PM
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dewilson58 dewilson58 is online now
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I would have thought the question would have been with 6 empty tables why the half hour wait?
BINGO !!!!!

Ask them, not ToTV.
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  #9  
Old 12-04-2018, 02:43 PM
VillageIdiots VillageIdiots is offline
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The question that was asked to TOTV was "Does anyone think this is a good policy for a restaurant to have?", not why. From a business perspective, obviously it's not a good policy. But, having worked for "mother ships" all my career, it doesn't surprise me that they might have a policy that doesn't make sense on its face. My grandmother would have called many of these examples to be "penny wise and pound foolish" and I couldn't even count how many examples of that I have found in my current employment. Another saying that comes to mind around this - "cutting off one's nose despite their face".
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Old 12-04-2018, 03:12 PM
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graciegirl graciegirl is offline
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Quote:
Originally Posted by VillageIdiots View Post
The question that was asked to TOTV was "Does anyone think this is a good policy for a restaurant to have?", not why. From a business perspective, obviously it's not a good policy. But, having worked for "mother ships" all my career, it doesn't surprise me that they might have a policy that doesn't make sense on its face. My grandmother would have called many of these examples to be "penny wise and pound foolish" and I couldn't even count how many examples of that I have found in my current employment. Another saying that comes to mind around this - "cutting off one's nose despite their face".
Cutting off one's nose to spite their face.
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