Originally Posted by Springs1 (Post 1088600)

Actually often times the SERVERS are the reasons for the problems GETTING to our table. You are there to make sure *BEFORE* you hand us something there's no OBVIOUS ERRORS such as wrong side dish, missing sides of condiments, wrong prices, bartender didn't put salt on the rim but bring it to me anyway my margarita when I ordered it with salt and you took my order, etc.

Most of the issues HONESTLY are because servers JUST DON'T CARE! They are TOO LAZY to even WRITE DOWN things you ask for and then forget them, then most of the time not even say they are sorry even in most cases.

I have had a waitress once where there was a dollar difference in a price on me and my husband's check. Instead of just going to get her manager to fix it, she was trying to out of it saying "Oh the newer menus aren't out yet" it's like I wanted to say to her "What if someone took YOUR DOLLAR from EVERY TIP YOU MADE at EVERY TABLE, HOW YOU'D FEEL THEN?" I didn't tell her that, but I did tell her about if she was at a store, would she not say anything if the price didn't ring up correctly when she went to the register to check out? I mean really, servers are SO SELFISH today in most cases. They can't even think about WE ARE PEOPLE TOO and OUR MONEY IS JUST AS IMPORTANT as theirs is. It is her fault since she can compare the menu prices to the check prices PRIOR to handing us the check and when she would have found the problem she would have gotten her manager to fix it BEFORE she gave us the check, so yeah, it was 100% HER DOING, NOT anyone else's doing since she was the LAST PERSON to see the problem that she could see it. This isn't something like an undercooked steak, this is the difference between $3.99(this was a cup of queso at a mexican restaurant) and on our check was $4.99 when we ordered it as it exactly came off the menu with no modifications to it. We have tipped 25%-30% and upwards as well as stiffed servers, because it all depends on the service. Because of the lazy and uncaring way she handled the issue from the start just by not even TRYING to catch it, then REFUSING to fix it, then not apologizing, she got stiffed over a dollar overcharge. She should have tried to catch this issue. That was only our second visit and didn't order that item the 1st time there, so she had MUCH MORE TIME than us no matter what. It was very slow like 11a.m. on a Saturday lunch, not 8p.m. on a Saturday night either.

If I don't have utensils when I am served food(btw that waitress did just that, so we had nothing to eat with when we were served food.) That's a server issue. Refills forgotten server issue. Bags, boxes, containers for condiments missing server issue when most servers don't write things down that they should be, because they are TOO LAZY to. Also, the servers that you want to give them a list of things at the end like boxes, bags, etc. they walk away so you can't even tell them everything, because they are TOO LAZY TO WRITE DOWN A LIST. It's like they'd RATHER be ran.

There are times servers put in orders wrong, forget to put in orders, bring you out the completely wrong item, etc.

Especially when another server runs the food, 99.99999% of the time, that other server doesn't give a CARE AT ALL about anything since it's not their table, they didn't read the ticket, they don't offer to fix the mistake, they don't offer you refills or anything else, etc.

In general today, in a good 70% of cases, service just sucks. There's not a whole lot of hard worker servers that actually "CARE" about people. It's like they think about the money, but don't realize how they are treating us will GREATLY effect their money.

Most issues come to the customers because of lazy and uncaring servers. THAT IS THE GOD'S HONEST TRUTH and you know it!

Originally Posted by CFrance (Post 1088755)

...If I were that upset with servers and had problems with 70% of them, I would start to look inward...

Originally Posted by tuccillo (Post 1088728)

Unless you were planning on entirely stiffing him on a tip, he essentially pre-collected the first 31 cents if his tip when he brought back the change. There are a lot of things that I have worried about in my life but 31 cents was never one of them.

Originally Posted by CFrance (Post 1088755)

No, I don't know it. We rarely--and I DO MEAN RARELY, (caps in keeping with the style of the post)--have those kinds of issues with servers.

If I were that upset with servers and had problems with 70% of them, I would start to look inward for the cause and/or choose to cook at home.

Originally Posted by Polar Bear (Post 1088814)

Heh. I was thinking the exact same thing even before I read your reply.

Originally Posted by Springs1 (Post 1088988)

You don't eat out much then obviously. We have these issues VERY OFTEN! You must not ask for much and that's why you don't have these issues. I ask for A LOT of things.

Originally Posted by CFrance (Post 1088755)

No, I don't know it. We rarely--and I DO MEAN RARELY, (caps in keeping with the style of the post)--have those kinds of issues with servers.

If I were that upset with servers and had problems with 70% of them, I would start to look inward for the cause and/or choose to cook at home.

Originally Posted by Springs1 (Post 1088988)

..We have these issues VERY OFTEN! You must not ask for much and that's why you don't have these issues. I ask for A LOT of things.

Originally Posted by CFrance (Post 1088996)

If you're polite to your server, you get back what you give.

Originally Posted by Springs1 (Post 1088991)

WHY? It's not my fault the servers of today are mostly lazy and uncaring people. I can't make them write my order down no matter how much I ask nicely for them to do it. I can't make them stay put so I can tell them my list before they rush off(I would like a box, bag, containers for my condiments, a to-go coke, and the check). Some walk off before I can get through the list.

Originally Posted by DonH57 (Post 1089008)

We eat out a lot here in the villages and have very seldom had problems with servers attitudes, bad food, or missing utensils or condiments. It's been our experience when the occasional slip up did occur was when servers were trying cover too many tables due to missing coworkers and the place was packed, which is management's responsibility.

Originally Posted by JSR22 (Post 1089013)

What condiments are you putting in a box? I don't think I have ever taken a condiment home.

Originally Posted by JSR22 (Post 1089013)

I don't think I have ever taken a condiment home.

Originally Posted by otherbruddaDarrell (Post 1089040)

But there are those that just do not care.

Originally Posted by Springs1 (Post 1089018)

It's not the management's responsibility to go in order of TURNS. That means if you were seated first, you should have gotten your utensils or whatever you asked for first that the server can control getting to you first.

I just went to a restaurant that we had just gotten some drinks and an appetizer. It wasn't busy, slow Thursday afternoon(I had some vacation days to take before they went away). I ordered one of the margaritas on the menu with salt on the rocks. Our waitress brings it clearly without salt. So I tell her nicely. She doesn't say she's sorry. First off, any "CARING" human being would have compared her written order to the glass and told the bartender to fix the issue, NOT brought it to me wrong. Let's say she just missed it, a decent human being would have said they were sorry.

Do you see where I am coming from and that's just one issue that was minor, but she could have been NICE about it not only to have PREVENT it to being with by being CARING to check her written order with the drink since that's all she had to get(someone else got the other drink orders(2 soft drinks when we got seated) apparently they got the host to help out before our server was able to get to us(maybe she was with another customer at the time). So she couldn't even get ONE drink order to the table OBVIOUSLY correctly. It was her fault 100% she brought the glass without the salt on the rim, NOT the bartender. She's not blind or illiterate.

A nice person would have said they were sorry.

That's just one example of servers that aren't nice these days.

Another time years ago, my husband's baked potato our waitress forgot to bring out when she brought out our food(she had already brought out my condiments ahead of time). My husband nicely told her. She looks at the ticket on the tray and leaves. My jaw almost dropped like "No sorry" I thought in my head, NOTHING. She didn't even say she was sorry when she brought it. I don't know if she did 2 mistakes like didn't put in the order for it to begin with(this was an additional side dish added to the item my husband ordered) or she just forgot to bring it from the kitchen). Even after she brought it out, she STILL didn't say she was sorry. That's just SOOO MEAN. My husband still said "thank you" though.

Look how mean servers are. They are mean. I can't imagine not saying I am sorry. I worked at a donut shop in 1998-2002 off and on a little over 2yrs worth altogether and I apologized to people in DRIVE-THRU that didn't even tip me when I messed up. That's how NICE I am .

When I forget to ask my server for something I apologize, why can't they do the same in most cases?

We have had servers blame the kitchen for obvious errors, etc.

We rarely have the good service you seem to say you have. Although I may have higher standards of what good service is to me than you accept. I want my server to say they are sorry when they mess up. I want them to be caring enough to LOOK at what they are bringing me BEFORE they bring it to me for anything obvious that is wrong to "CARE" about wasting my time bringing me something obviously wrong. That's how service should be.

Originally Posted by DonH57 (Post 1089047)

Well. I never stated I've had 100 percent perfect service and sorry You've had bad experiences. Since you seem to know every thing about me and my levels of expected service have a good day and happy meals.:D

Originally Posted by Jima64 (Post 1089019)

Wow this thread has gotten so intense.

Originally Posted by dbussone (Post 1089070)

I'm not sure intense is accurate enough, but someone sure has a burr under his saddle. If he/she speaks to wait staff the way he speaks to other posters, it is fairly easy to understand the reaction he elicits from them.

Originally Posted by Springs1 (Post 1089042)

I am getting a lot of those at times. I am finding more and more don't care. For example, had this happen a few times at different restaurants with different servers where I tell them I'd like my bacon crispy, had the server say "Oh it's crispy", so I get the bacon, it's not crispy. It's laziness, like some are SO LAZY they don't even want to put in the computer "crispy", because it's an extra step and HOPE I don't send it back, but I send it back in most cases, so they have double the work. It's like they HOPE to do the LEAST for their money. I had one waitress that said they filled the mayos all the way(usually in most restaurants they don't, but since this was my first time at this restaurant I believed her). Another server runs the food, out of the 3 sides of mayo I asked for, I had not even one container worth for real, like each container had a dab of mayo in it. I was so ****ed. I wasn't mad at the kitchen staff or the person that ran the food, I was ****ed at my server for LYING to me to get out of putting it into the computer. She knew she was lying. If she cared honestly, she would have asked if it was ok to bring the mayos out ahead of time and made sure WELL BEFORE the food came out I had my mayos FILLED. Servers are LYING to get out of doing work, it's just pitiful. It's ridiculous how LAZY the world of servers are getting. It's like they want the tip(at least 20%), but don't want to *WORK* for it. It's like they just don't want to do WORK. They want the 20% to stand there and look pretty. Maybe they are in the wrong career, they should take up modeling instead if they don't want to do anything for their money. The person that ran the food should have not brought it out that way in the first place since honestly the customer should have had more than that, I wouldn't have served that, but since that waitress that ran the food didn't know my personal order since our waitress was too lazy to put it in correctly, I have to put fault entirely on our waitress since she could have brought the mayos out ahead of time regardless of who brought me my food and she didn't put in the order right by telling me they fill them. If they filled them, I would have had them at least half-way filled, none of the containers were even half-way filled even. It's like for sure she just wrote me off because I asked for too much. They are just TOO LAZY to want to serve. I tip 25%-30% and more to good servers for the extra work, but they don't know that if it's my first time at the restaurant, do they? The thing is, they should act like they could get that if they tried their best, but they are too lazy to do so. They don't want to do all of that work. They just write me off and that hurts my feelings. It's like WHY are you HERE as a server if you don't want to *WORK* for your money? Why not go work at a Walmart as a cashier if you don't want to work hard as you can for your customers?

Originally Posted by Springs1 (Post 1089073)

I don't speak to them like that. It's frustrating when you keep having servers be mean and uncaring when they serve you is all.

Originally Posted by Barefoot (Post 1089082)

Originally Posted by dbussone (Post 1089085)

It does bother me that you are frustrated and feel put upon. I wonder though if wait staff are picking up some mannerism that signals your frustration. And you may not even realize it. In all seriousness, and I say this with every good intention, please go back and read your posts. I can see frustration in them, and even anger. I realize that we are not speaking face to face so I may be misinterpreting your intent. But that is what comes through to me, honestly.

Originally Posted by Barefoot (Post 1089082)

Originally Posted by Polar Bear (Post 1089088)

I second these thoughts.

I also think the spoofing theory (aka trolling) is a possibility.

Originally Posted by Springs1 (Post 1088987)

That's the point, that he *PRE-COLLECTED* **********SOMEONE ELSE'S MONEY*****************!! You can't do that LEGALLY! He wasn't tipping, *WE* were though.


I am not worried about 31 cents that he could have had it, but the fact that he ***********STOLE*************** it is my issue. I don't care if it was only a penny, theft is theft. He should have been arrested and fired for stealing. I can't grab even a penny out of a register at a store without being thrown out at the very least, isn't that correct? If you agree with me, then WHY you can't see it's THEFT?

It's not about the "amount" of money, it's about *WHAT* he chose to do.

He would have had the 31 cents most likely, but for him to take it without asking first, that's a no-no. That's theft. Stealing is stealing. I can't go into someone's purse and grab a nickle, can I? Well, I am waiting..... If one person can't steal, why can the other just because the person makes tips?

It's not about the "cents" that I wanted back, it was about that he STOLE it WITHOUT our consent.

Do you understand I didn't care about the cents? Do you understand that he TOOK something that wasn't his? THAT is why he got stiffed. He STOLE. When you steal, you should go to jail just like EVERYONE ELSE that steals.

Originally Posted by tuccillo (Post 1089156)

I have been given more change, on numerous occasions, because if was more convenient to do so. For example, I am owed $4.81 and I am given a $5.00 bill. Everyone knows what is going on, it is a matter of convenience for a negligible amount of money. I don't sweat the small stuff in life and most of time it is small stuff.

Originally Posted by dbussone (Post 1089196)

Springs - go back and read all your posts