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Maker 09-12-2023 06:17 AM

Stu - What is the make and model number for your TV with the spanish sound

Papa_lecki 09-12-2023 06:30 AM

It’s not xfinity, it’s your TV. Especially if one TV is fine.
Xfinity sends the signal, TV interprets the signal.

TV is set on Spanish feed. The setting Could be under closed caption

Stu from NYC 09-12-2023 07:04 AM

This only happens for football.
Last night 433 ABC is in Spanish for mbf this am back to english..
I do have an old box and remote from xfinity will get new ones hopefully that will solve problem.

retiredguy123 09-12-2023 07:11 AM

Quote:

Originally Posted by Stu from NYC (Post 2255729)
This only happens for football.
Last night 433 ABC is in Spanish for mbf this am back to english..
I do have an old box and remote from xfinity will get new ones hopefully that will solve problem.

You can take the old box to the store on Rt 441 near Best Buy, and they will swap it out. It only takes about a minute and you don't need to wait in line. The newest cable box has 4K built into it. You don't need to bring the cables and remote. Get a receipt for the old box.

Stu from NYC 09-12-2023 08:09 AM

Quote:

Originally Posted by retiredguy123 (Post 2255688)
I am confused by your statement that you have a TV with no box. If you have regular Xfinity cable, every TV should have a box, unless you are using the Xfinity Stream app on the second TV.

We have one box that somehow controls our second TV. The remote for the second box allows us to record or change channels. Saved a few bucks over having two boxes.

Stu from NYC 09-12-2023 08:11 AM

Quote:

Originally Posted by Maker (Post 2255710)
Stu - What is the make and model number for your TV with the spanish sound

Samsung UN50H5500AF.

Since this only happens during football do not see how the TV is responsible.

retiredguy123 09-12-2023 08:51 AM

Quote:

Originally Posted by Stu from NYC (Post 2255768)
Samsung UN50H5500AF.

Since this only happens during football do not see how the TV is responsible.

Not necessarily. Have you tried to cycle through the TV settings using your Samsung remote?

How do I use SAP on my Samsung Smart TV?
From the Home screen, use the TV remote to navigate to and select Settings. Select General, and then select Accessibility. Select Video Description to turn it on. Select it again to turn it off.

Stu from NYC 09-12-2023 09:04 AM

testing

scooterstang 09-12-2023 09:48 AM

Might have to get Babble and learn Spanish(cheaper than buying a new big screen)

Maker 09-12-2023 10:25 AM

Quote:

Originally Posted by Stu from NYC (Post 2255768)
Samsung UN50H5500AF.

Since this only happens during football do not see how the TV is responsible.

Samsung explains a lot.
They have a button on the remote called MTS
Press to choose stereo, mono, or Separate Audio Program (SAP broadcast)
So next time... PRESS THAT BUTTON

SAP is spanish. Only available on certain shows, otherwise will be the default (english).

Manual is here: https://downloadcenter.samsung.com/c...TSCH-1.128.pdf

NucNerd 09-12-2023 10:38 AM

Samsung
 
I had this issue several years ago. It is associated with Samsung TVs. Google Samsung and Spanish and football and there are several links that will tell you how to fix it.

Stu from NYC 09-12-2023 04:36 PM

Quote:

Originally Posted by NucNerd (Post 2255836)
I had this issue several years ago. It is associated with Samsung TVs. Google Samsung and Spanish and football and there are several links that will tell you how to fix it.

Saw it and thanks.

We should be getting the new box and remote tomorrow from Xfinity. If that does not solve the problem will look at the Samsung TV.

Maker 09-18-2023 04:30 PM

Quote:

Originally Posted by Stu from NYC (Post 2255971)
Saw it and thanks.

We should be getting the new box and remote tomorrow from Xfinity. If that does not solve the problem will look at the Samsung TV.

What happened? Still Spanish? Did the MTS button on the TV remote fox it?

Stu from NYC 09-18-2023 05:54 PM

Quote:

Originally Posted by Maker (Post 2258317)
What happened? Still Spanish? Did the MTS button on the TV remote fox it?

As it turned out we installed the new infinity box on Sat and all football games have been in English. Hopefully it stays that way.

bandsdavis 09-19-2023 02:25 PM

Quote:

Originally Posted by GCMartin (Post 2255285)
I heard that everyone lost the license to show the NFL games except YouTube TV.

That is incorrect. Youtube has the NFL Sunday Ticket package that Direct TV used to have. Fox, CBS, ABC/ESPN, NBC have the same games they have had for a long time. The Thursday Night games are only on Amazon Prime, which is another change this year.


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