email on private messages not working

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  #1  
Old 07-05-2018, 03:19 PM
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Default email on private messages not working

Does this happen to anyone else? In the past I would get an email indicating that I had received a Private message on ToTV and a link to click on to get the message.

For the last several days i have gotten several private messages, but in all cases I have not gotten any emails telling me i had received these messages, i only see notifications when i sign in to ToTV.

I have contacted the webmasters regarding this matter, but I am curious if this is just my account that is having a problem or are others having it?
Thank you, VT
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Old 07-05-2018, 06:02 PM
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The same thing has been happening to me for awhile; so much going on right now that it's just low on my priority list to worry about.
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Old 07-05-2018, 06:06 PM
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Some have posted that if they get a PM it’s shuts them out of TOTV, and has been an on going problem for months.
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Old 07-09-2018, 10:15 AM
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We will look into this issue.

Best Regards,

TOTV Team
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Old 07-11-2018, 09:40 PM
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I get PM emails but don't get "subscribed thread" messages any more (yes, they are marked "instant email" and are not in my spam)


EDIT: Are thread subscriptions supposed to get reset (turned off) when a thread is MOVED? That may be the problem for me. I just checked 2 threads that were moved and both were no longer subscribed. If tjhat is the case it should be mentioned in the "WE MOVED YOUR THREAD" PM that is sent.
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Old 10-26-2018, 02:17 PM
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My site doesn't even allow me to receive replies...how to change this? I have sent out multiple emails, never a reply escept for the moderator who informed me he moved a post to anither forum...don't know if anyone replied as I cannot receive replies!
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Old 10-27-2018, 07:29 AM
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I couldn't email from mine.
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Old 10-27-2018, 02:38 PM
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Quote:
Originally Posted by thelegges View Post
Some have posted that if they get a PM it’s shuts them out of TOTV, and has been an on going problem for months.
That happened to me.
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