Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   TOTV Website Support and Testing (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/)
-   -   TOTV Access (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/totv-access-260931/)

tomwed 04-15-2018 07:08 AM

Quote:

Originally Posted by fw102807 (Post 1533176)
If you lost the connection while you were already on the site then it was not a DNS issue. It only happens on TOTV? We have Comcast and we have been losing our connection intermittenty but everything goes down and then comes back We have already had the tech here once but it is still happening.

Is this correct?
1] CL users can't get on TOTV from time to time but they can get on every other site.
2] You use comcast and loose connectivity to everything.
If so the two problems are not related.

Think of it as a phone call. CL users can call any phone in the world except the TOTV phone number.

Comcast users phone, stops working altogether.

villagetinker 04-15-2018 08:25 AM

I think (MHO) that Comcast is having their own internal server problems. I few months ago this was very bad, to the point that we lost everything for 2.5 days, then magically 2 hours before the tech was to arrive, everything (phone, internet, TV) all started working.

At the time and during a prior service disruption reference was made to the conversion of the internet to IpV6 from IpV4. All of your equipment in your house and existing equipment is IpV4 when you connect to the "Internet" it uses the new IpV6 protocol. There were some problems with the conversions of our internet address requests (IpV4) to the servers to convert to the new IpV6. Not sure if CL is having the same or similar problems that Comcast was having.

I will defer to others on this site with a lot more experience in this area, I know just enough to be dangerous.........:1rotfl::1rotfl::1rotfl:

tomwed 04-15-2018 08:55 AM

Quote:

Originally Posted by villagetinker (Post 1533203)
I know just enough to be dangerous.........:1rotfl::1rotfl::1rotfl:

me too----
Look up ultrasurf.com in wikipedia.

It might be a temporary work around.

fw102807 04-15-2018 09:13 AM

Quote:

Originally Posted by tomwed (Post 1533182)
Is this correct?
1] CL users can't get on TOTV from time to time but they can get on every other site.
2] You use comcast and loose connectivity to everything.
If so the two problems are not related.

Think of it as a phone call. CL users can call any phone in the world except the TOTV phone number.

Comcast users phone, stops working altogether.

Correct they are not at all connected. I was simply babbling about my own problem.

fw102807 04-15-2018 10:33 AM

Quote:

Originally Posted by villagetinker (Post 1533203)
I think (MHO) that Comcast is having their own internal server problems. I few months ago this was very bad, to the point that we lost everything for 2.5 days, then magically 2 hours before the tech was to arrive, everything (phone, internet, TV) all started working.

At the time and during a prior service disruption reference was made to the conversion of the internet to IpV6 from IpV4. All of your equipment in your house and existing equipment is IpV4 when you connect to the "Internet" it uses the new IpV6 protocol. There were some problems with the conversions of our internet address requests (IpV4) to the servers to convert to the new IpV6. Not sure if CL is having the same or similar problems that Comcast was having.

I will defer to others on this site with a lot more experience in this area, I know just enough to be dangerous.........:1rotfl::1rotfl::1rotfl:

The IpV4 and IpV6 protocols can be listened on simultaneously. However any REALLY old equipment that does not support IpV6 would have a problem.

Nucky 04-15-2018 10:49 AM

Quote:

Originally Posted by villagetinker (Post 1533203)
I think (MHO) that Comcast is having their own internal server problems. I few months ago this was very bad, to the point that we lost everything for 2.5 days, then magically 2 hours before the tech was to arrive, everything (phone, internet, TV) all started working.

At the time and during a prior service disruption reference was made to the conversion of the internet to IpV6 from IpV4. All of your equipment in your house and existing equipment is IpV4 when you connect to the "Internet" it uses the new IpV6 protocol. There were some problems with the conversions of our internet address requests (IpV4) to the servers to convert to the new IpV6. Not sure if CL is having the same or similar problems that Comcast was having.

I will defer to others on this site with a lot more experience in this area, I know just enough to be dangerous.........:1rotfl::1rotfl::1rotfl:

I stand with you. I know just enough to get in trouble. I have more confidence now than ever before but don't want to mess up our computers needlessly. :angel:

tomwed 04-15-2018 12:25 PM

[feel free to cut and paste like i did and add more explanations]

Here is what happens:
I log onto my Internet Service Provider (ISP) to use the Web.
[comcast, CL]

I open my web browsing software (i.e. Internet Explorer or Netscape Navigator) and type Talk of The Villages - The Villages, Florida into the location bar.

My computer asks my ISP's DNS server(s) for the IP address of Hosting * Web Applications *. [that's like a phone number]

My ISP’s equipment first checks its memory cache
[this might be the problem-- they have the wrong number]

to find out if it has fulfilled a request for this same address recently.
[because if that is a "wrong number" you get blocked and you can't get in until the memory get's cleared]

If it has not, my ISP’s equipment will communicate with InterNIC’s conglomeration of root servers that make up the Domain Name System to find out which DNS server holds the IP address of the domain name. [it calls the operator for the right number]

My ISP’s equipment takes the address provided and sends a query to the authoritative DNS server for that domain.

The authoritative DNS server responds with the IP address of the desired server.

My ISP's equipment updates its memory cache with the address so that it respond to future requests without all the steps above.

My ISP's equipment responds to my computer with the IP address of the server for which I am looking.

My computer updates its memory cache so that it doesn't have to look up the address for a while.
[that might be the problem too. that's why IT asks you to clear your cache before they try other fixes]

My computer hands the address to my browser, which opens a connection to the server (using the specified IP address) and retrieves the first page from the site I requested.

My browser displays the requested page on my screen.

[that it even works at all is amazing--and it does all this in the blink of an eye] i may delete this----i don't want to loose it for now

fw102807 04-15-2018 12:40 PM

Quote:

Originally Posted by tomwed (Post 1533316)
[feel free to cut and paste like i did and add more explanations]

Here is what happens:
I log onto my Internet Service Provider (ISP) to use the Web.
[comcast, CL]

I open my web browsing software (i.e. Internet Explorer or Netscape Navigator) and type Talk of The Villages - The Villages, Florida into the location bar.

My computer asks my ISP's DNS server(s) for the IP address of Hosting * Web Applications *. [that's like a phone number]

My ISP’s equipment first checks its memory cache
[this might be the problem-- they have the wrong number]

to find out if it has fulfilled a request for this same address recently.
[because if that is a "wrong number" you get blocked and you can't get in until the memory get's cleared]

If it has not, my ISP’s equipment will communicate with InterNIC’s conglomeration of root servers that make up the Domain Name System to find out which DNS server holds the IP address of the domain name. [it calls the operator for the right number]

My ISP’s equipment takes the address provided and sends a query to the authoritative DNS server for that domain.

The authoritative DNS server responds with the IP address of the desired server.

My ISP's equipment updates its memory cache with the address so that it respond to future requests without all the steps above.

My ISP's equipment responds to my computer with the IP address of the server for which I am looking.

My computer updates its memory cache so that it doesn't have to look up the address for a while.
[that might be the problem too. that's why IT asks you to clear your cache before they try other fixes]

My computer hands the address to my browser, which opens a connection to the server (using the specified IP address) and retrieves the first page from the site I requested.

My browser displays the requested page on my screen.

[that it even works at all is amazing--and it does all this in the blink of an eye] i may delete this----i don't want to loose it for now

Nicely done.

tomwed 04-24-2018 09:17 AM

Has anyone not connecting tried this solution like we use to use in the good old days?

at a C: prompt enter all of the following commands one at a time

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

Batch File To Renew IP Address - Networking - Spiceworks If you want to make a batch file youi could click on to do all of the above automatically.

CFrance 04-24-2018 02:08 PM

Quote:

Originally Posted by tomwed (Post 1533316)
[feel free to cut and paste like i did and add more explanations]

Here is what happens:
I log onto my Internet Service Provider (ISP) to use the Web.
[comcast, CL]

I open my web browsing software (i.e. Internet Explorer or Netscape Navigator) and type Talk of The Villages - The Villages, Florida into the location bar.

My computer asks my ISP's DNS server(s) for the IP address of Hosting * Web Applications *. [that's like a phone number]

My ISP’s equipment first checks its memory cache
[this might be the problem-- they have the wrong number]

to find out if it has fulfilled a request for this same address recently.
[because if that is a "wrong number" you get blocked and you can't get in until the memory get's cleared]

If it has not, my ISP’s equipment will communicate with InterNIC’s conglomeration of root servers that make up the Domain Name System to find out which DNS server holds the IP address of the domain name. [it calls the operator for the right number]

My ISP’s equipment takes the address provided and sends a query to the authoritative DNS server for that domain.

The authoritative DNS server responds with the IP address of the desired server.

My ISP's equipment updates its memory cache with the address so that it respond to future requests without all the steps above.

My ISP's equipment responds to my computer with the IP address of the server for which I am looking.

My computer updates its memory cache so that it doesn't have to look up the address for a while.
[that might be the problem too. that's why IT asks you to clear your cache before they try other fixes]

My computer hands the address to my browser, which opens a connection to the server (using the specified IP address) and retrieves the first page from the site I requested.

My browser displays the requested page on my screen.

[that it even works at all is amazing--and it does all this in the blink of an eye] i may delete this----i don't want to loose it for now

I have to go off topic here. I LOVED NETSCAPE!!!!!! Our son told me that I and three other people in the world used Netscape. Now I know who one of the other two is!:icon_wink: I was shamed into dropping it and took up Firefox.

I loved Netscape's email-managing system as well. Is Netscape still a thing? I just had to buy a new laptop and will be installing Firefox. But if you say Netscape is still viable, well... I'm in!

Sorry... carry on.


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