Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   TOTV Website Support and Testing (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/)
-   -   TOTV Assistance (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/totv-assistance-73245/)

Lbmb24101 03-22-2013 10:46 PM

Comcast

l2ridehd 03-23-2013 05:57 AM

This is not an ISP issue, it is a traffic issue by the TOTV service provider. I have comcast and Verizon and when the problem occurs it does not matter which one I use, TOTV has a timeout problem. All other sites work fine. I have tried both providers, IE, Mozilla and Chrome, and two different laptops, one with Windows 7 and the other with Windows XP. Also have the same issue using a MAC with Safari.

When the log in issue happens, all options fail about the same way, usually a timeout or a VERY LONG response time to a log in request. All other internet sites work fine.

I have worked in the IT industry all my life and this problem is due to high traffic at the TOTV host site.

memason 03-23-2013 06:21 AM

Quote:

Originally Posted by l2ridehd (Post 646954)
This is not an ISP issue, it is a traffic issue by the TOTV service provider. I have comcast and Verizon and when the problem occurs it does not matter which one I use, TOTV has a timeout problem. All other sites work fine. I have tried both providers, IE, Mozilla and Chrome, and two different laptops, one with Windows 7 and the other with Windows XP. Also have the same issue using a MAC with Safari.

When the log in issue happens, all options fail about the same way, usually a timeout or a VERY LONG response time to a log in request. All other internet sites work fine.

I have worked in the IT industry all my life and this problem is due to high traffic at the TOTV host site.

I agree with this...not sure if it's traffic to the site or the that the server itself is loosing a connection to the net, but either way, it's a provider problem; not a client issue. I, too, have used various methods to attempt connection to TOTV and all have the same results during these outage periods.

The problem is not on our end or our ISP... This has been an intermittent problem for several months now.

Parker 03-23-2013 06:28 AM

Comcast problem not universal though. Our works fine. For now anyway!

jimbo2012 03-23-2013 07:07 AM

It your ISP in WA, I sent you an email with test results, the DNS needs to be set up correctly.

BogeyBoy 03-23-2013 08:06 AM

Comcast. Often have to go off line and back on line to get onto TOTV.

Arctic Fox 03-23-2013 08:24 AM

Quote:

Originally Posted by l2ridehd (Post 646954)
This is not an ISP issue, it is a traffic issue by the TOTV service provider.


It is not a traffic issue for me - I use CenturyLink and have not been able to get on for three days now, at any time of day

CenturyLink also has issues accessing other sites, but currently TOTV is the one that has ZERO connection - the other sites are accessible on the second attempt

TOTV Team 03-23-2013 08:37 AM

It appears like it is a provider issue. If you don't see anyone that you know on the site ask them if they have not been able to get on to call their provider to have them resolve.

jimbo2012 03-23-2013 09:09 AM

It not the provider, it's your ISP in WA

I don't use Century, I use verizon it didn't work most of yesterday.

KathieI 03-23-2013 10:10 AM

Comcast and a little problem last week but nothing since and I've done NOTHING to change it or make it better.... Thank Gawd I know NOTHING about computers,,, I hate anagrams,, ISP, DNS, LMNOP,,, oh dear!! I just know how to turn it on... :ohdear: :blahblahblah:

EastCoastDawg 03-23-2013 04:02 PM

Thanks for fixing this - I use Centurylink and this is the first time in three days I have been able to get on to Talk of the Villages

Made me realize how much I enjoy this site and its contributors, and how much I miss it when I can't access it

Taltarzac725 03-23-2013 04:06 PM

Quote:

Originally Posted by EastCoastDawg (Post 647176)
Thanks for fixing this - I use Centurylink and this is the first time in three days I have been able to get on to Talk of the Villages

Made me realize how much I enjoy this site and its contributors, and how much I miss it when I can't access it

Same here. Had not been able to get on for three days or so.

Bizdoc 03-23-2013 04:11 PM

Century Link (and could not get on from yesterday afternoon until now)

USSGompers 03-23-2013 04:24 PM

Quote:

Originally Posted by Taltarzac725 (Post 647177)
Same here. Had not been able to get on for three days or so.

I have Centurylink also. I thought the site had crashed.
:boom:

jblum315 03-23-2013 04:30 PM

Century-Link Prism. Was unable to connect for 2 days.


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