Two questions for TOTV Admin

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  #1  
Old 04-04-2015, 09:41 AM
newguyintv newguyintv is offline
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Default Two questions for TOTV Admin

1) There seems to be no rhyme or reason as to when or why you log me out of the site. Sometimes I can log in and stay logged in for several days. Other times, like today, you log me out every time I leave the site.

2) When clicking on a Thread to view, the lag time before it comes up seems to be getting longer and longer. Is there not something you can do to speed it up.
  #2  
Old 04-04-2015, 12:00 PM
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TOTV Team TOTV Team is offline
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Quote:
Originally Posted by newguyintv View Post
1) There seems to be no rhyme or reason as to when or why you log me out of the site. Sometimes I can log in and stay logged in for several days. Other times, like today, you log me out every time I leave the site.

2) When clicking on a Thread to view, the lag time before it comes up seems to be getting longer and longer. Is there not something you can do to speed it up.
Hello -

1) We do not do this it is a web brower and software thing. We have made no changes on our end in regards to the software. Can you try another browser and see if it persists.

2) Over what period of time have you noticed this? We are not experiencing this on our end. Can you try another browser.

Feel free to email us so we can assist you offline.

Regards,

TOTV Team
  #3  
Old 04-04-2015, 12:39 PM
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Bonny Bonny is offline
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No problems here. I'm always logged in. I have Windows and use Google Chrome.
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  #4  
Old 04-04-2015, 01:16 PM
newguyintv newguyintv is offline
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Quote:
Originally Posted by Admin View Post
Hello -

1) We do not do this it is a web brower and software thing. We have made no changes on our end in regards to the software. Can you try another browser and see if it persists.

2) Over what period of time have you noticed this? We are not experiencing this on our end. Can you try another browser.

Feel free to email us so we can assist you offline.

Regards,

TOTV Team
The degraded performance does not seem to be an issue when using GOOGLE Chrome. Looks like an Internet Explorer issue. thanks for your response.
  #5  
Old 04-04-2015, 01:35 PM
juneroses juneroses is offline
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No issues with Win 8.1 and Firefox either.
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  #6  
Old 04-04-2015, 02:38 PM
graciegirl graciegirl is offline
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I have Internet Explorer and do not have problems.
  #7  
Old 04-04-2015, 03:10 PM
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gerryann gerryann is offline
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Internet Explorer had issues when trying to go on TOTV with an IPad. The problem seems to have cleared up the last few weeks.
Never a problem with lap top using Internet Explorer.
  #8  
Old 04-04-2015, 03:15 PM
Villager Joyce Villager Joyce is offline
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I use chrome on an iPad. I don't log out. I search New Posts. Sometimes there will only be four new posts. I will look at the time I logged in and it will a time I wasn't near the computer.
  #9  
Old 04-04-2015, 04:31 PM
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gerryann gerryann is offline
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Quote:
Originally Posted by Villager Joyce View Post
I use chrome on an iPad. I don't log out. I search New Posts. Sometimes there will only be four new posts. I will look at the time I logged in and it will a time I wasn't near the computer.
Interesting. Ever since the major problems seemed to have cleared up, I noticed that when I look at "new posts"......their are very few. Maybe the correction created another problem?
  #10  
Old 04-05-2015, 10:21 AM
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New posts is from the last time you were logged in. It will be different for everyone based on when they were last logged in.

Best Regards

TOTV Team
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