bmcgowan13 |
07-28-2024 07:58 AM |
Quote:
Originally Posted by Susan1717
(Post 2353410)
I’d rather SW stays as they are. I try and only fly them. I can change my flight a million times with no cancellation or change fee, I can book several flight months ahead for lower rates, and then cancel last minute for which dates work best. Once they assign seats, we will soon pay for seats and pay for luggage. Then the flight rates you see will be like the other airlines and almost double in actual cost by the time you add in seat selection and baggage check. I really cannot stand airlines that charge for even carry ons!
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long post...sorry...
AMEN SUSAN! I love Southwest. Early years (2001) I hated their "arrive early to get a boarding card" and I was quite comfortable with my upgraded (usually bumped to FC) status on USAir. Then the company switched to SWA for the better schedules into BWI/DC.
Love. Love. Love. (no pun intended) SWA. They make it so easy to change flights (no add-on fees), free bags (which means I ALWAYS have room in the overhead to store my carry-on) and their rates are cheaper. The longest SWA flight I am on is just under 3 hours. I put on my headphones and listen to music, podcast or watch free movie--my wife does her crossword. I like boarding after the Disney families first pick THEIR seats. :angel: It is no big deal finding our seats together so we can hold hands during take-off. Easy. The back of the plane arrives at the same time as the front of the plane anyway.
I now LOVE the boarding process on SWA. It is so organized. My Catholic nun teachers would be so proud of our single line. We have upgraded "status" on Delta...we always get a Boarding Group #2. However, getting from our seats in the terminal to the actual boarding ramp due to the hysteria of people (holding Boarding Group #5 or #6) that choke the boarding area is a scramble.
They are lined up like they are the third monkey at Noah's arc and it has just started to rain! RELAX--wait for your boarding group #5! YOU HAVE an assigned seat--we will not leave without you.
No change fees. I booked a flight on USAir. The cost of the ticket was $180. I called the next day to change the flight to a later return and the change fee (on the $180 ticket) was $150. Does that make sense? My wife and I flew international (10 hour flight) and British Airways charged us $50 per seat--per leg--to "choose" our seats before the flight. Yeah--we paid the extra $200 because I wanted to sit next to my wife on our wedding anniversary trip from MIA to Spain. This may only be urban legend but I heard a figure that in 2012 60% of the airlines revenue stemmed from baggage, change and upgrade fees. Rip-off.
And--SWA's no change fee means you can rebook your ticket if the price drops. We booked seats for a birthday party (had to have those dates/times) about 4 months out. Then I would check the seats every week or so (same flights) and if the price dropped I just rebooked the same flight-same confirmation number and SWA would credit my confirmation number with a credit good for one year from the date we booked. We originally paid $800 for two seats--we ended up flying on the same flights--but with a $350 voucher due to the eventual drop in price.
Don't get me started on their Rapid Rewards Program--we use the SWA VISA card for most everything and we use credit card miles to book friends and family for visits. If they cannot make the trip the reward miles just go right back into our account. They even return the $11.20 airport security fee.
Sorry for the long post...I am so impressed with their business model. I love to see them succeed.
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