Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   American Home shield Horror Story (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/american-home-shield-horror-story-333236/)

Stu from NYC 06-27-2022 10:16 AM
Quote:
Originally Posted by mrf0151 (Post 2110717)
If you cannot purchase the Manufacturers owned warranty, then you are at great risk. These second party warranties are not worth the paper they are printed on in most cases. I say this because I was in the Automotive Service Industry with a major manufacturer for 25 years. I have seen great disappointment over and over again to customers who opted to purchase a non-manufacturer warranty. You may pay a little more, but the peace of mind is worth it.
Than you can easily wind up with 6 or more warranties. No thank you prefer to handle repairs as needed using an honest local repair guy

rsmurano 06-27-2022 12:17 PM
Why would anybody get ahs for your house or car shield for your car? They operate on he same way. The ads on tv are misleading, they claim saving thousands of $$$ but that doesn’t take in the fact that the average person has spent thousands already with these warranty companies and the customer is either paying to much or not really getting the required repair work to make the product work right

Smalley 06-27-2022 12:45 PM
I am so sorry for this expensive hassle that you are going through now. From now on, skip the extended warranty. They benefit the company and not you!

Dusty_Star 06-27-2022 02:03 PM
There are also some people 3D printing (in metal) old, no longer made parts.

coffeebean 06-27-2022 07:43 PM
Quote:
Originally Posted by raney3099 (Post 2110572)
Had AHS as well. My fridge wasn’t getting cold. Called and they had only one company in the area that they are contracted with, and one guy working for that company. Had to come 3 different times waiting for part then part came, installed and still didn’t work then another part and so on. Needless to say I was 3 months without a fridge, calling corporate fighting on the phone almost daily. Finally cancelled and called Broward. With one visit my fridge was fixed.
How does one live without a fridge? I'm spoiled so I cannot, for the life of me, figure out how I would do that.

JudyBd 06-28-2022 08:55 AM
Make Sure The Warranty Company is Reliable
 
We have had Old Republic Home Warranty for 9 years. Very pleased. Our friends have Broward and they have had good luck. Make sure you have a reliable company.

snbrafford 06-28-2022 10:58 AM
I have a 12 year old home. I use Broward for a repair/replace contract (cheaper than American Home Shield and local). The first year I was here, my hot water tank started leaking. They came out the day after I called and replaced it - zero cost. My AC has died twice (the outside unit) due do a small electrical device in the unit. They came out promptly and replaced - zero cost. I have not had a "major" issue but have been well pleased so far. I write this as I'm hopeful this company will back up "mayor" events.

keepsake 06-28-2022 11:09 AM
You are probably considered 'a customer of theirs now' and not covered by the anti-spam laws written. Politicians are great about useless laws.

CherokeeRose 07-02-2022 02:42 PM
Please advise how this issue turns out. Thank you.

VApeople 07-02-2022 04:47 PM
Quote:
Originally Posted by crholleyjr@gmail.com (Post 2110370)
We have an American Home Shield warranty to Repair or Replace our 20 year old AC in the Villages. We have paid over $2500 in premiums over the past 4 years. During the first week of April our Air Conditioner died. Now, 11 weeks later, AHS has neither Repaired nor Replaced our AC. We were forced to abandon our home because we cannot live there without AC. AHS has given us two choices, continue to wait for a part on indefinite backorder and then pay an additional $1400 for a Repair. Or, they will buy us out of the repair for $450 (after we repair or replace the AC at our expense).

The moral of the story: if you have a Repair or Replace warranty contract, make sure that contract requires the company to do the Repair or Replace within a reasonable time frame.
OK, so your 20 year-old AC died and you have to pay to have it replaced. Why is that a horror story?

That's life. When things wear out, you have to replace them. After you die, don't be surprised if your spouse replaces you.

Pairadocs 07-02-2022 06:32 PM
Quote:
Originally Posted by retiredguy123 (Post 2110372)
I disagree. The moral is to not buy a home warranty in the first place.
Right ! I wonder how many of us have done that ONCE in our lifetime....LOL! AHS has actually been around a long time, it was a LONG time ago when when we fell for that ! After that, we faithfully continued the policy payments to OURSELVES, in a money market account in the days when they actually paid a decent return. Ever since we have been WAY ahead when we needed a new AC, dishwasher, water heater, etc. but then, they don't teach those kinds of things in public school "math" classes anymore, LOL !

EdFNJ 07-02-2022 09:54 PM
Quote:
Originally Posted by CherokeeRose (Post 2110630)
How does one "self insure" for home repairs?
Get a Piggy bank and put in $100 a month and pretend it's for the insurance policy. That is what self-insuring is.


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