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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Any experience with Toyota dealer service dept? (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/any-experience-toyota-dealer-service-dept-40929/)

faithfulfrank 08-09-2011 07:12 AM

I have a Prius. I went to Phillips for an oil change, just because my NY dealership put the filter on so tight I could not get it off.
I'm picky about my oil changes, and usually do them myself. I gave them STERN instructions that I wanted the new oil level 1/4" BELOW the top fill line, and if it was higher I was not leaving until it was right. I was nice....but firm.

They did it to my instructions, and they did NOT do what every Toyota dealership seems to try to do ...they did not try to sell me a cabin filter. I think they knew that us Prius owners can sometimes be a "do it yourself, finicky" bunch that many times know more about our wonderful Priuses then they do.

Watch that cabin filter trick. I heard of one dealership who shows everyone the same dirty filter, claiming they took it out of YOUR car......"Really, that came out of MY car..?..I just put a new one in last week myself...Hmmmm."

Frank

FoPAA 08-09-2011 11:32 AM

I have a Lexus, I've heard the closest dealer is in Orlando but you could take the car to a Toyota dealer - any Lexus owners out there?

villagegolfer 08-09-2011 11:43 AM

Quote:

Originally Posted by Bill-n-Brillo (Post 379615)
Good deal!! Glad it worked out for you!

Bill :)

Thank-you. It came out all right . I just had a little trouble putting the glove compartment back on. After wifey came to the rescue with a flashlight I seen what the problem was. I didn't seat the hinges on the bottom right. But I saved plenty of bucks for a few minutes work and I have 4 left for my future replacements. Great deal!!!:thumbup:

Pturner 08-09-2011 12:01 PM

Hi Bill,

I'm a Toyota owner and a do-it-yourself... if by do it yourself you mean taking it yourself to the dealer. :D

Just kidding, thanks for the tip.

Bill-n-Brillo 08-09-2011 12:35 PM

Quote:

Originally Posted by Pturner (Post 379745)
Hi Bill,

I'm a Toyota owner and a do-it-yourself... if by do it yourself you mean taking it yourself to the dealer. .......

Heck, p - I thought you'd be having THEM come to pick it up from you!!! :pepper2:

Bill :wave:

villages07 08-09-2011 12:38 PM

Well, I have an appt tomorrow morning with Phillips .... thanks for all the feedback here.

I already got dinged for a cabin air filter by the Texaco Express Lube joint in Summerfield 2 years ago .... never again will I go to that place. So, I will be wary of dealer's suggestion to replace air filter.

samhass 08-09-2011 12:41 PM

My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.

villagegolfer 08-09-2011 01:25 PM

Quote:

Originally Posted by samhass (Post 379772)
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.

A new rack and pinion steering unit? Really? I have never heard that one before. Keep us advised, please.

villages07 08-09-2011 01:30 PM

Hmmm, thanks for the heads up Sam. One of the things I want them to check out is an occasional squeaking in the steering as the wheel is returned back to straight from a turn.

Thanks to golf cart living, I only have 27K miles on my car and I bought a 7 year extended warranty, so, my intent is for them to only do warranty repairs.

mrbillmidlo 08-09-2011 07:00 PM

For the steering repair; Google secret recalls on 06 vans. My daughter had the transmission fail on her Rav4. She found out that there was a secret recall on Rav4 transmissions, but, she had to ask or it to have it done under the recall.

Pturner 08-09-2011 07:06 PM

Quote:

Originally Posted by samhass (Post 379772)
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.

Hmmm, I think I would rack up another (o)pinion.:smiley:

mrfixit 08-09-2011 07:26 PM

Honest Auto Repairs at Vaughn's
 
Quote:

Originally Posted by samhass (Post 379772)
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.

BEFORE you go anywhere else..... Stop in to see Vaugn at Quality Tire and Brake. Located at 216 CR466 in Lady Lake. Phone 352-753-8462. It is hard to reach them by phone. Just show up. On South side of CR466 about a half mile West of US Hwy441...He is honest and compassionate. His place looks like a auto recyle yard under the huge old Live Oak trees. Vaughn's place= No scams and No gimmicks.

Bill-n-Brillo 08-09-2011 07:27 PM

Quote:

Originally Posted by Pturner (Post 379913)
Hmmm, I think I would rack up another (o)pinion.:smiley:

Did your mom drop you when you were little or something? :1rotfl: :1rotfl: :1rotfl: How do you come up with some of these?

You are on top of your game today, girl!!!! I still say you should take your comedy routine out on the road...........

Bill :wave:

Pturner 08-09-2011 09:27 PM

Quote:

Originally Posted by Bill-n-Brillo (Post 379926)
Did your mom drop you when you were little or something? :1rotfl: :1rotfl: :1rotfl: How do you come up with some of these?

You are on top of your game today, girl!!!! I still say you should take your comedy routine out on the road...........

Bill :wave:

Bill, thanks. You're a regular riot yourself. Let's say you, Skyguy, GG and I do a gig for giggles.

Of course, we might outnumber the audience. :undecided:

Pturner 08-09-2011 09:33 PM

Oops, we interrupt this hijack and return to our regularly scheduled program. :read:


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