Anyone else having problems with Comcast

Closed Thread
Thread Tools
  #16  
Old 01-23-2015, 12:54 PM
tuccillo tuccillo is offline
Soaring Eagle member
Join Date: Mar 2014
Posts: 2,101
Thanks: 4
Thanked 411 Times in 218 Posts
Default

We have Century Link for internet only via fiber to the house. We are pretty happy with them. We are south of 466A. I would recommend them without hesitation.

Quote:
Originally Posted by hillyridge View Post
Good luck. Have Comcast triple play. Many problems with internet and phone that have plagued us for months. Even wrote letter to Comcast VP about problems. Sadly cable does not have enough competition to make them earn their revenues. Our TV has worked ok except for one time when service was shut off for no particular reason. Interested in knowing what people think of Century Link for cable and phone.
  #17  
Old 01-23-2015, 01:46 PM
blueeagle65's Avatar
blueeagle65 blueeagle65 is offline
Veteran member
Join Date: Aug 2007
Posts: 549
Thanks: 27
Thanked 8 Times in 6 Posts
Default

Not other than those greedy so-and-sos passing on another $ 10 increase this month.
__________________
West Virginia
North Carolina
  #18  
Old 01-23-2015, 02:10 PM
rubicon rubicon is offline
Email Reported As Spam
Join Date: Nov 2010
Posts: 13,694
Thanks: 0
Thanked 13 Times in 11 Posts
Default

To answer the OP's only question yes me too
  #19  
Old 01-23-2015, 05:22 PM
Midvale's Avatar
Midvale Midvale is offline
Senior Member
Join Date: Feb 2012
Location: Country Club Hills
Posts: 250
Thanks: 0
Thanked 0 Times in 0 Posts
Default dslreports.com

I have a 24 hour-a-day line monitor measuring pings on my Comcast isp. Looks like Thursday was somewhat of a glitchy day for Comcast.
Attached Thumbnails
The Villages Florida: Click image for larger version

Name:	dslreports_com.jpg
Views:	291
Size:	44.8 KB
ID:	47211  
__________________
Rochester, NY>>>Country Club Hills
  #20  
Old 01-23-2015, 07:43 PM
bobbym bobbym is offline
Member
Join Date: Jul 2014
Posts: 70
Thanks: 3
Thanked 0 Times in 0 Posts
Default

Comcast has the worst customer service of them all
  #21  
Old 01-23-2015, 09:06 PM
The Great Fumar's Avatar
The Great Fumar The Great Fumar is offline
Soaring Eagle member
Join Date: Jul 2007
Location: Chatham
Posts: 2,017
Thanks: 0
Thanked 8 Times in 6 Posts
Default

I finally did it , I dumped Comcast after 11 years of nothing but frustration .....I went with Centurylink for all services and I've never been happier ..........fabulous picture (true HD ) internet speed of constant 32 to
40 mgs. .........20% more channels ,,,,,,,,,,should have done this years ago...

a happy fumar
__________________
My memory's not as sharp as it used to be, Also
my memory's not as sharp as it used to be.
  #22  
Old 01-23-2015, 09:07 PM
JoMar JoMar is offline
Sage
Join Date: Apr 2014
Posts: 4,830
Thanks: 10
Thanked 2,317 Times in 871 Posts
Default

Quote:
Originally Posted by hillyridge View Post
Good luck. Have Comcast triple play. Many problems with internet and phone that have plagued us for months. Even wrote letter to Comcast VP about problems. Sadly cable does not have enough competition to make them earn their revenues. Our TV has worked ok except for one time when service was shut off for no particular reason. Interested in knowing what people think of Century Link for cable and phone.
Brighthouse has been very good to us....smile.
__________________
No one believes the truth when the lie is more interesting

Berks County Pennsylvania
  #23  
Old 01-23-2015, 10:49 PM
mac9 mac9 is offline
Veteran member
Join Date: Jun 2008
Posts: 880
Thanks: 0
Thanked 1 Time in 1 Post
Default

Haven't had problems with the tv, although I don't watch it that much. I have been unable to access my email for 3 days now.
__________________
New Jersey, TV
  #24  
Old 01-23-2015, 11:09 PM
NIPAS K-9 NIPAS K-9 is offline
Senior Member
Join Date: Aug 2012
Location: The Villages FL
Posts: 220
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by dbussone View Post
i switched to brighthouse about 6 months ago. No problems, no unexpected fee increases and great tv.
thanks for post
  #25  
Old 01-24-2015, 12:10 AM
Shirleevee's Avatar
Shirleevee Shirleevee is offline
Gold member
Join Date: Apr 2008
Location: NY, Poinciana, TV
Posts: 1,367
Thanks: 0
Thanked 0 Times in 0 Posts
Send a message via AIM to Shirleevee
Default

Quote:
Originally Posted by Midvale View Post
I have a 24 hour-a-day line monitor measuring pings on my Comcast isp. Looks like Thursday was somewhat of a glitchy day for Comcast.
After five years of frustration with Comcast tv, we switched to DTV and we love it.

I kept Comcast for broadband and am continually frustrated with the service. On a mission to find another ISP!
__________________
Shirleevee

Staten Island, N.Y./The Villages
  #26  
Old 01-24-2015, 06:12 AM
villages07's Avatar
villages07 villages07 is offline
Sage
Join Date: Mar 2007
Posts: 11,070
Thanks: 2
Thanked 23 Times in 16 Posts
Default

Quote:
Originally Posted by The Great Fumar View Post
I finally did it , I dumped Comcast after 11 years of nothing but frustration .....I went with Centurylink for all services and I've never been happier ..........fabulous picture (true HD ) internet speed of constant 32 to

40 mgs. .........20% more channels ,,,,,,,,,,should have done this years ago...



a happy fumar

That's good to hear Fumar....I have to do my annual battle with Comcast next week when my "promotion" expires. If they don't offer me equal or lesser cost for same package, I will go elsewhere...either DTV or Century Link. I have had Comcast here and in MD for close to 30 years and it's never been a pleasant experience dealing with their customer service. I dread making that call. Products are decent, though I think their HD picture quality is so so, but customer service stinks.
__________________
Maryland (DC Suburbs) - first 51 years
The Villages - next 51 years
  #27  
Old 01-24-2015, 07:03 AM
goldseekur goldseekur is offline
Senior Member
Join Date: Jun 2011
Posts: 234
Thanks: 1,338
Thanked 36 Times in 15 Posts
Default

I have spent over 5 hours trying to get Comcast to honor the contract agreement that I made with them in Nov. I was to have the same rate for the next 2 years, the price would not change, IF I agreed to the 2 years. I said yes. The very next bill had a $26.55 increase. I even have the transcript in writing with the offer!

Spent another 1.5 hours trying to get that fixed, they said whoever made that deal with me should NOT have done that and would not honor it the deal. BUT said I could NOT cancel the 2 year contract.

HA! Watch me. I am done with Comcast. Since 2010, my rates went from the $99 "New Customer Deal" to over $210.00 a month for EXACTLY the same service. I have not added anything to our service!

I really would be interested in Bright House from everything I have read on here, but they do not have service above 466. So who is the best and most reasonable priced service for those above 466?
  #28  
Old 01-30-2015, 02:43 PM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,669
Thanks: 1,694
Thanked 243 Times in 184 Posts
Default

Quote:
Originally Posted by goldseekur View Post
I have spent over 5 hours trying to get Comcast to honor the contract agreement that I made with them in Nov. I was to have the same rate for the next 2 years, the price would not change, IF I agreed to the 2 years. I said yes. The very next bill had a $26.55 increase. I even have the transcript in writing with the offer!

Spent another 1.5 hours trying to get that fixed, they said whoever made that deal with me should NOT have done that and would not honor it the deal. BUT said I could NOT cancel the 2 year contract.

HA! Watch me. I am done with Comcast. Since 2010, my rates went from the $99 "New Customer Deal" to over $210.00 a month for EXACTLY the same service. I have not added anything to our service!

I really would be interested in Bright House from everything I have read on here, but they do not have service above 466.

So who is the best and most reasonable priced service for those above 466?
No internet service for the past 12 hours with Comcast.
Since we have VOIP phone service, we didn't have a phone either.
We spent an hour on our cell phone getting the internet service turned back on -- no excuse offered by Comcast.
I am done with Comcast and looking for the best alternative for TV/internet.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.
  #29  
Old 01-30-2015, 05:01 PM
Shimpy's Avatar
Shimpy Shimpy is offline
Sage
Join Date: Aug 2008
Posts: 2,735
Thanks: 4
Thanked 24 Times in 19 Posts
Default

We watch lots of free on demand movies and Comcast gave us a selection of probably over a 100 and Century Link gave us 9. Add to that that Century Link usually about once a week lost the picture and we had to call,and go thru the routine to restore it. I've gone back to Comcast and am so far happy.
__________________
Les
  #30  
Old 01-30-2015, 05:20 PM
bobbym bobbym is offline
Member
Join Date: Jul 2014
Posts: 70
Thanks: 3
Thanked 0 Times in 0 Posts
Default

Comcast the Taliban of TV
Closed Thread


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 04:40 AM.