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Yes, Comcast has been cutting out, freezing, etc. I thought maybe it was just a news station problem....
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I've had both. Comcast a little bit better on cable, a LOT better on internet speed. If you're a novice internet person, century link is probably fine for you.
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After reading all the threads over all the years regarding Comcast, I knew I wanted something different. We got Brighthouse. We love it. So to answer the OP's question: Nope, no problem here. No problem at all.
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Comcast has been pixillating a lot lately. Is that even a word? |
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20/20 Fumar |
I have Century Link internet with 40 Mbps download/20 Mbps upload and 100 Mbps download is available. Apparently 1000 Mbps download is also available but it may take a few phone calls to make it happen. These are hardly speeds for novices but they also have slower speeds. Fiber optics to the house.
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I am above 466 and would LOVE to switch to your company. I have not heard the bad things about Brighthouse like I have for Conmcast or Centrylink. |
I live in Sable Chase and haven't had any problems lately with Comcast not working properly on my TV, phone or internet. The only thing I am having a problem with is Comcast not setting up my Caller ID to show phone numbers on my TV when some calls me. I've been back and forth with Comcast about that for the past two weeks and it's very discouraging that they haven't resolved that issue yet. And, yes, their Customer Service really sucks! I agree, I don't know how Comcast stays in business with their awful Customer Service.
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I figured since my phone with Comcast is voice over internet and it can go out as it did recently, I'm going to try an ooma. got a refurb off ebay for $79. If it works out, will start my gradual withdrawal from bundled Comcast services. hoping to get down to just their internet.
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Yes, where you are located in The Villages may impact your satisfaction. I suspect Century Link customers with fiber to the house may be more satisfied than those who have copper to the house.
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I think that is the problem most of us have with Comcast -- Customer Service is a joke. And they have no way to reach them via email. You MUST call them on the telephone and listen to all their sales pitches while you're on hold. They made a minor change on our account, which knocked out our internet service for 12 hours. When I finally reached Tech Service, they said "Customer Service must have changed an account code, that often knocks out the internet service." :Screen_of_Death: |
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I suspect you actually have coax cable to the house and not copper. There are a lot of pieces needed to provide service to your home. Fiber is newer so all the pieces may be newer and perhaps more reliable. Most of the really high speed services are fiber based and even Comcast will be rolling out their HFC (hybrid fiber-coax) soon. I don't think anyone will debate that fiber is a better medium than coax but it doesn't mean that coax isn't acceptable. My comment about fiber was in the context that the newer areas of The Villages have fiber to the house and it may provide a better service than the older copper (real copper, not coax) networks for Century Link customers. It certainly supports higher bandwidths.
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