[Stu from NYC]

Originally Posted by pgettinger01

I have been trying to get my six appliances registered for six (6) weeks. Now they are registered and the warranty dates are wrong and expired. Their customer service by email, phone... stinks! The worst I have ever seen. I think they should change the name from Customer Service to No Service Here.

Or Customer no Service!

[harleyrider2]

We had our house built 20 years ago and all kitchen appliances are GE and to this day have not had any issues with any of them.

[graciegirl]

Originally Posted by harleyrider2

We had our house built 20 years ago and all kitchen appliances are GE and to this day have not had any issues with any of them.

No problems here until our icemaker died. My husband who is very smart as well as good looking researched the issue and found the part and fixed it. He said that parts are waaaaaaay overpriced on line. I know we grabbed the money from the fixit man but we are from another era that does a pretty good job doing stuff ourselves.

Plus. I have got to say that the people who answer the phone for the Villages Warranty are amazingly smart and nice and will do everything to help you but just like everyone else, it is wise not to cop an attitude with them.

[almondz]

I had a great appliance repairman before we moved here and we talked appliances because I knew I was going to need new ones. His one most emphatic recommendation was "DO NOT BUY SAMSUNG".
You can't get anyone to service them because the parts are so hard to get and they break down often according to him.

[kpd3062]

Originally Posted by graciegirl

You know I am skeptical about that. I doubt that anyone from warranty would ever say anything remotely like "sucks to be you".

You can get great cooperation and effort from The Villages Warranty. It also helps to be nice...........You catch more flies with honey than you do with vinegar.

You are correct Graciegirl. I was exaggerating and reading between the lines. They said if they tried to help it would void the were but offered no assistance. Oh well, we will see if Samsung ever sends anyone

[Debfrommaine]

Originally Posted by kpd3062

You are correct Graciegirl. I was exaggerating and reading between the lines. They said if they tried to help it would void the were but offered no assistance. Oh well, we will see if Samsung ever sends anyone

I have dealt with the Warranty Dept many times, always helpful. I do have to say, yes I stayed very nice, but the Warranty Dept offered no help other than to call Samsung which I guess that's all they could do. But, yup, I got the feeling I was on my own for sure, which I was but it did not feel good with a brand new home and appliances.

[dcartman]

Took one and a half years to get the ice maker fixed. The dishwasher has broke for the third time in three years. 400 each repair. We are just going to get a new one. Other than Tv all other appliances suck bad. Not much help from Samsung and not much service here.

[bakon]

[QUOTE=kpd3062;1852713]Our new home has all Samsung appliances and the microwave started giving us an error warning. The Warranty department says contact Samsung.

Nice avatar name. You can make popcorn over my place. Nobody home.

[kpd3062]

[QUOTE=bakon;1853180]

Originally Posted by kpd3062

Our new home has all Samsung appliances and the microwave started giving us an error warning. The Warranty department says contact Samsung.

Nice avatar name. You can make popcorn over my place. Nobody home.

Thanks bakon that is very nice of you

[Toymeister]

OP: Specifically, what does the microwave do and not do?

It powers on (the display functions). But does not cook?

Is that correct?

I have fixed four or five of these. It's not my business or hobby, I just wanted a free micro in the work locations that I was at.

Fair to say I have gotten pretty good at it.

[kpd3062]

Originally Posted by Toymeister

OP: Specifically, what does the microwave do and not do?

It powers on (the display functions). But does not cook?

Is that correct?

I have fixed four or five of these. It's not my business or hobby, I just wanted a free micro in the work locations that I was at.

Fair to say I have gotten pretty good at it.

When using popcorn or reheat settings it feels and stops after 30 seconds or so and the display shows error code c10.

[kpd3062]

Oh yeah, I have unplugged it several times but still get error code.

[Toymeister]

Originally Posted by kpd3062

When using popcorn or reheat settings it feels and stops after 30 seconds or so and the display shows error code c10.

Sorry for this I don't have a solution.

[Bwolf1]

Samsung makes appliances that look good and work ok, but when they break don’t try to fix them. Just throw them away.

[Curtisbwp]

No.. i have a choice home warrenty that covers everything in my home..i call, they come.