Bank of America

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #16  
Old 01-07-2015, 08:46 AM
NYGUY NYGUY is offline
Platinum member
Join Date: Jun 2014
Location: Village of Charlotte
Posts: 1,655
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by dbussone View Post
I didn't either until they bought Country Wide Mortgage. After that it was a complete disaster.
I didn't buy stock in BofA, just a customer!!
__________________
Don't take life too seriously, it's not like you're going to get out alive!!!
  #17  
Old 01-07-2015, 09:32 AM
njbchbum's Avatar
njbchbum njbchbum is offline
Sage
Join Date: Feb 2009
Location: Summer at the Jersey Shore, Fall in New England [Maine], Winter in TV!
Posts: 5,285
Thanks: 918
Thanked 194 Times in 78 Posts
Default

Quote:
Originally Posted by Bonanza View Post
Regardless of what you think, smiling and being greeted by name are probably the lowest form of what most people would refer to as being professional. I am talking about actual business dealings, and not about "what is your rate of interest today," or "please tell me what my balance is." I am speaking about the real challenges of customer service to the customers who are actually paying your salary.

The OP stated a gasoline charge was turned down. When she called BOA the OP was simply told their card was compromised with no details. This was after the customer was on hold for 40 minutes. BOA never even called the customer! There are other examples but in a nutshell, I don't know how they are still in business.

So let them keep smiling. As I said -- they will never get one cent of mine!
LOL at the thought that anyone would consider a smile as the same thing as professional service! But it is pleasant to be treated professionally and be able to enjoy someone's smile at the same time.

More people should try smiling more often...it lessens the need/desire to complain, whine, moan and groan about things.
__________________
Not sure if I have free time...or if I just forgot everything I was supposed to do!

  #18  
Old 01-07-2015, 05:00 PM
mgcsooner mgcsooner is offline
Senior Member
Join Date: Feb 2014
Location: Village of Dunedin, Keller Tx, Tulsa Ok, Chicago Il, Milwaukee Wi
Posts: 111
Thanks: 0
Thanked 0 Times in 0 Posts
Default

One more vote for Apple Pay. As for security using it, you might be interested in knowing that Apple Security has been so tight, the attorney general has complained that they cannot get into yours and my phones, and don't like it. They even used as an example a kidnapping where they can't get into a phone to see the texts and other information. they come up with the worst case examples just so they can routinely do what big government loves to do--spy on you. Google has reported they also will have a super secure service at some point in the future.

With apple pay, the merchant NEVER gets your credit card type or number, your name, etc, nothing to swipe that reads or can steal your magnetic card information. Instead they get a one time transaction #, and that's it for the amount you agreed to pay, using the phone's fingerprint scanner-sensor or your code to verify. It is available only on the iPhone 6. I hate when restaurant people take your card to some back room to do who knows what with it--that is not permitted to happen in the EU anywhere. It can't be adopted quick enough as far as I'm concerned. WINDixie, Walgreens already accepting and one of the gas station (can't remember which one) next month, more I'm sure to follow. Wish bank ATMs would convert as well, as there have been reports of lots of hack add ons to those machines that read your card data. My son's card and some 6000 others were compromised in TX that way a year ago.
__________________
Wisconsin, Illinois, Oklahoma, Texas and now TV!
  #19  
Old 01-07-2015, 05:17 PM
TrudyM's Avatar
TrudyM TrudyM is offline
Gold member
Join Date: May 2009
Location: Bought Tamarind Grove, Mercer Island Wa, previously NH,FLA,Hi,CT,CA,GA, Hubby from Hawaii
Posts: 1,089
Thanks: 0
Thanked 1 Time in 1 Post
Default Notices too slow

I like Bank of America for my banking however I just got their charge card so I could do the Alaska airlines companion ticket thing and I am not happy with their alert system. My chase card emails me with over $100 alerts (which is what I set it at and online charges and auto payments) within 30 min of the charge the Bof A Alaska card takes Two business days so a charge on Friday I don't get an alert until Tuesday. Now I am only using it for big ticket at places I trust and still using the Chase bank card for all my around town and department store stuff.

Their system needs updating in my opinion.
__________________
My opinion is worth what it costs that and $3.75 will get you a cup of coffee
  #20  
Old 01-07-2015, 06:40 PM
Advogado Advogado is offline
Veteran member
Join Date: Jul 2007
Posts: 789
Thanks: 42
Thanked 257 Times in 109 Posts
Default Phising alert

Speaking of BoA, I received an e-mail today advising me that my BOA account was blocked and asking me to click on a link. Since I don't have a BOA account, this is an obvious phising scam-- so don't fall for it. The e-mail is very realistic looking and the usual Nigerian misspellings and grammatical errors are absent.
  #21  
Old 01-07-2015, 07:10 PM
dbussone's Avatar
dbussone dbussone is offline
Sage
Join Date: Jun 2012
Posts: 7,841
Thanks: 0
Thanked 9 Times in 9 Posts
Default

Quote:
Originally Posted by Advogado View Post
Speaking of BoA, I received an e-mail today advising me that my BOA account was blocked and asking me to click on a link. Since I don't have a BOA account, this is an obvious phising scam-- so don't fall for it. The e-mail is very realistic looking and the usual Nigerian misspellings and grammatical errors are absent.
They've opened a new branch in Abuja. Don't be so suspicious.
__________________
All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.
Winston Churchill
  #22  
Old 01-07-2015, 08:47 PM
zcaveman's Avatar
zcaveman zcaveman is offline
Eternal Member
Join Date: Jul 2007
Location: The Villages
Posts: 7,884
Thanks: 0
Thanked 3 Times in 3 Posts
Default

Quote:
Originally Posted by Advogado View Post
Speaking of BoA, I received an e-mail today advising me that my BOA account was blocked and asking me to click on a link. Since I don't have a BOA account, this is an obvious phising scam-- so don't fall for it. The e-mail is very realistic looking and the usual Nigerian misspellings and grammatical errors are absent.
I got the same thing from Wells Fargo the other day. I don't have a Wells Fargo account so I deleted it.

Z
__________________
Jacksonville, Florida
Andover, New Jersey
The Villages

Second star to the right, then straight on 'til morning.
  #23  
Old 01-08-2015, 12:21 AM
Bonanza's Avatar
Bonanza Bonanza is offline
Platinum member
Join Date: Oct 2013
Posts: 1,986
Thanks: 0
Thanked 5 Times in 4 Posts
Default

Quote:
Originally Posted by njbchbum View Post
LOL at the thought that anyone would consider a smile as the same thing as professional service! But it is pleasant to be treated professionally and be able to enjoy someone's smile at the same time.

More people should try smiling more often...it lessens the need/desire to complain, whine, moan and groan about things.
__________________
A Promise Made is a Debt Unpaid
~~ Robert W. Service ~~
Closed Thread

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 11:44 PM.