Beware of Comcast, a Personal Opinion

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Old 02-14-2015, 11:23 AM
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Unfortunately, for those of us in Lake County, there is really no other option unless you want to get a dish. I have spoken to several people that have dishes and although a few are happy, most tell me horror stories about losing their television for hours and extremely slow internet.

Unfortunately, Comcast provides the best signal and if you want decent speed internet and good quality, dependable television you have to put up with their crap.

The problem, as I see it, is that the competition is not at the consumer level. These companies compete to cover towns or counties.

From what I understand, people south of 466 have the option of signing up for Brighthouse and seem thrilled about it. I only wish that we could get it here. I would dump Comcast in a heartbeat. But, until something better comes along, they have us at their mercy.
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Old 02-14-2015, 12:19 PM
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Across the street from Walmart. Plaza that sits behind CVS I believe
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Old 02-14-2015, 01:39 PM
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In the shopping center across the street from walmarts. It is behind McDonalds and CVS.
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Across the street from Walmart. Plaza that sits behind CVS I believe

...
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Old 02-18-2015, 08:06 PM
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I'm south of 466 and want to know which is better and why, Brighthouse or Centurylink?
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Old 02-18-2015, 09:08 PM
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I'm south of 466 and want to know which is better and why, Brighthouse or Centurylink?
I had Brighthouse for a year and a half for phone and internet. I have Directv for television. I changed my phone service to Ooma ($3 a month) and when I called Brighthouse to ask them how much my bill would be reduced. They told me zero reduction. I would still be paying $55 a month for 15 MPS internet. I went to Comcast for $39.99 I am getting 50 MPS for a year with no contract. During my 1&1/2 yrs with Brighthouse I had them out to the house 5 times for problems with the connection constantly dropping. However I will say they have the friendliest customer service of all the cable companies.
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Old 02-18-2015, 09:14 PM
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I'm south of 466 and want to know which is better and why, Brighthouse or Centurylink?

I don't believe you can get BrightHouse unless you are south of 466A
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Old 02-18-2015, 09:49 PM
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Tried to call Comcast to cancel the tv service. When I got to the point in the phone tree of saying I wanted to discontinue a service they hung up - 3 times! So far we are happy with Direct TV - great picture. Now we need to explore Internet and phone. Need to review posts on Century Link. Happily took our cable box, adapters and remotes to the Comcast office today. The associate was not going to give me a receipt until I asked for it.
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Old 02-18-2015, 10:20 PM
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I'm south of 466 A and want to know which is better and why, Brighthouse or CentryLink?
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Between two evils, I always pick the one I never tried before. ~Mae West


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Old 02-19-2015, 07:06 AM
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We moved south of 466A last fall and decided to go with Bright House. We initially had problems with the internet going out, but they were quick to respond. Everything has worked well since then. Customer service is much better than Comcast. Our Net Talk telephone works much better over Bright House. Voice quality over Comcast was usually garbled. So far, thumbs up.
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Old 02-19-2015, 02:43 PM
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We are south of 466. When I went to DirectTV which we really like I kept Comcast for internet. It is VERY SLOw.and I called them and they said it would cost another $10 (from about $40 to $50) for a faster internet. I called Direct TV and they said they use Century Link and it would about $35 a month for the first year and then go to $75 a month. I also called Brighthouse and they want $58 a mont. It seems there a lot of "rips" and Century is the worst. I will probably stay with Comcast BUT and a big BUT I hate to get back to Comcast as as soon as you open the door they start raising prices, providing lousy customer service and frustrating the heck out of you.
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Old 02-19-2015, 04:42 PM
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I have CenturyLink. 40 Mbps download/20 Mbps upload for $45/month. This includes all taxes, fees, and router rental. It is good for a year then I have to call up and get the next "deal". This is my second "deal".

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Originally Posted by PennBF View Post
We are south of 466. When I went to DirectTV which we really like I kept Comcast for internet. It is VERY SLOw.and I called them and they said it would cost another $10 (from about $40 to $50) for a faster internet. I called Direct TV and they said they use Century Link and it would about $35 a month for the first year and then go to $75 a month. I also called Brighthouse and they want $58 a mont. It seems there a lot of "rips" and Century is the worst. I will probably stay with Comcast BUT and a big BUT I hate to get back to Comcast as as soon as you open the door they start raising prices, providing lousy customer service and frustrating the heck out of you.
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