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I bought a new SUV from the "J" dealer last March...the dealer add-on sticker included almost $3,000 of extra stuff (mats, under coating, paint protection, wheel locks, etc). I told them I didn't want any of the extra stuff and to remove them. He said it would cost him more to remove them so just left everything in place without charging extra. They gave me a very fair value for my trade-in and I was pleased with the negotiated out the door price. I did have to go through the whole salesman/sales manager song and dance and was about ready to bail out when they finally made it happen. Patience, persistence, and homework!!!
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On April 24th I sold them my Honda Van and they assured me that after paying off my loan balance I would receive a check in about 5-7 business days. A week went by and I decided to check with Honda Finance. They did not receive payment. When I went back to Jenkins to ask why they hadn't sent payment, they couldn't find any paperwork showing they had purchased my vehicle even though my van was posted for sale on their website. They made me fill out everything all over again. By this time my payment to the finance company was past due. Another week passed and still no money from Jenkins. Their Manager told me that they were waiting for the title and release of lien. Furious, I complained to Honda Corporate Headquarters. After calling Jenkins they discovered that the dealer not only had the title in hand but had sold my van without paying me. Finally, on May 17, almost a month after my first visit and numerous phone calls between Honda Corporate, American Honda Finance and the Better Business Bureau I was paid. If you're thinking of buying a Honda I strongly suggest not using Jenkins.
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Your advice of course is well founded and easily documented. It would be greatly appreciated if you would share the dealerships. If you have a bad landscaper or painter who took you to task would you not be emboldened to name names. if bad enough to write about it should be bad enough to name
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When buying a car remember there are three negotiations going on. The value of your trade, the price you'll pay for the new car, and the interest rate if your financing. Then when you go to the finance desk, buy nothing, got it? Buy nothing. I sold cars for a while at a friend's Dad's Ford Dealership when I went to college, and I was well trained. The salesman is not your friend. Do your pre-buy research, and remember the three things your negotiating. And do not buy any extras from the finance MGR.
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You know why they want the drivers license? So while you out driving they can bring up you private information. |
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Whenever I buy a new vehicle, the first thing I tell the salesman is that that added sticker next to the window sticker is BS.....just a ploy to add money to their pot. And if they want to sell that vehicle to me, then disregard all that crap that they added. They always agree.
I've been in TV for four years, and have purchased four new vehicles in that time, and have never had a problem. BTW, it wasn't the "J" dealership. |
There's an old book named "Cars" that describes the buying and selling process to a T. Well worth reading if you can find it. Talks about the ins and outs and the processes used by salespersons and dealers/owners.
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RULE OF THUMB I have been using when buying a car for many years.
Go down to the Dealership to Make your BEST DEAL on any one of the last 3 days of the MONTH. Dealerships have to meet a quota by the end of the month to get deals and bonuses from the auto manufacturers. Bring the title to your car and make your best deal you will be driving home in a new car that same day or the next day. Guaranteed to work every time!!!! |
Hyundia of Central Florids upfront price no add on stuff no dealer fees
On Hwy 50 worth the drive bought my car last December 2019 In Clermount Great service after the sale |
I have a friend who is a car dealer and no, I wouldn’t buy a car from him. I will say he has given me some good advice when I purchase a new vehicle from another dealer. 😊
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