My internet in St. James went out...took CenturyLink 24 hours to send a repairman. All he did was to go outside and push a reset button. He gave me the same story---they downloaded bad programming! Why didn't they tell me to push a reset button? Instead, I was without internet for a full day. Soon moving to Collier and will not get CenturyLink!

My Prism TV has been fine. Lost Internet ( CenturyLink DSL) for 2 days this week. Repairman fixed something in the outside connection. Hey, **** happens. I've been more pleased with CL than I ever was with ComCast.

Actually it’s a Hybrid Copper/Fiber network. Fiber cable is run from the central office to a distribution box in each neighborhood where the light signals are converted back into electrical signals and sent over the existing twisted pair lines that go to each home in the neighborhood. Comcast uses a similar scheme except the fiber signals in the neighborhood are converted and sent over existing coax cables.

Century Link’s Prism service is a relative newcomer to this hybrid digital networking, so some problems are to be expected in the beginning but will likely be ironed out over time.

There was an article in yesterday's Daily Sun stating that it was a bad software upgrade and all those affected will get a $50 rebate.

Z